Adam Hicklin Email & Phone Number

Fremont, Ca, Us

94107, San Francisco, Us

San Francisco, California, Us

• QA Engineer II on Farmville • Creating Test Plans that cover all possible functionality of the feature• Running Test Plans • Reviewing other QA members test plans• Mentoring other assigned members in QA• Communicating issues quickly and clearly to members of the development team• Providing time estimates for new game features as well as Scheduling QA’s time during the feature. • Prioritizing QA members of which sections to run during the test plan run• Implemented Pod Playtest Feedback Process and report. Includes bugs found and feature additions.• Implemented Test Plan Pod Review Process and report. Includes number of test cases created and additional sections created. • Reporting Daily Feature status to pod members, including open issues, blockers, and time remaining on the feature sweep.• Reporting Alpha Sign Off Status to team members including open issues, deferred issues, Re-opens and all bugs found during Alpha testing. • Communicating the feature via test plan hand-off for internal and external teams.• On call QA as needed

MagicLamp Networks is a web design and development firm that specializes in e-commerce, web marketing and SEO. Working with clients and our QA department I managed the daily activates for the department and the hot items for the clients.• Created QA standards for overseas test team. This was based on the site or application.• Sending daily system status reports clients and team members. Including Daily, prioritization of tasks with the needs of the project.• Test Case creation for ecommerce, educational, commercial, and non-profits. • Creating/Maintaining client email, DNS, Host Header and FTP issues. Including Iphone, Blackberry and Android.• Guided training with clients to administer proprietary Content Management System and Task manager. • Creating properly hosted beta or staging sites.• Content Manager Admin in charge of rolling approved content live from staging sites.• Building and managing relationships with our QA team overseas.• Video and File conversation for web optimization • Project roadmap and milestone creation / maintained.

Emeryville, California, Us

• Designing and creating test plans based on requirements of the platform• Working with Customer Support to track various reported issues from end users• Managing overseas test teams. Providing goals and expectations for the QA team.• Website testing connectivity, functionality and compatibility

Us

• Assistant Producer for the studios first Wii title Destroy All Humans Big Willy Unleashed from the early stages of pre-production to release.• Lead QA Tester for MX Superfly for PS Xbox and Gamecube. Including PAL and NSTC versions.• QA Tester for Power Rangers Dino Thunder and WWE Crush Hour for the PlayStation and Gamecube• Interviewed possible new team members and provided my point of view on the hire.• Tracking deliverables assets status on the project.• Overseeing testing with on-site developer test team of 8 testers.• Handling deployment of development builds to stakeholders and QA teams.• Porting house point of contact.• Mentoring and developing relationships with the senior and contract testers.• Maintaining a current and accurate bug database.• PC repairs and troubleshooting

Us

• Lead QA tester for Three Stooges and Dick Tracy. Including BREW and J2ME versions.• Composed Daily and Weekly reports to show the direction of the department and project. • Created standard bug database to centralize submission issues that appeared during testing. This was across multiple projects. • Created standard test cases based on carrier (J2ME, Brew, etc.)• Supporting other testers by reviewing work and providing feedback• Designed / coordinated network testing plans with remote testers in Europe and China• Investigated and resolving customer issues to provide clear bugs.• Ensured complete verification of standards for submission to the carrier and publisher. • Designed test plans for each title including small, medium and large versions of the title. • Red flagged scheduling requirements and issues.• Troubleshooting cell phones.

Us

• Lead QA for Army Men Final Front for PlayStation.• Assistant Lead QA for High Heat Baseball 2000 for PlayStation and Xbox.• Replicating customer reported issues as well is providing work-arounds to customers.• Entering quality written bugs using Filemaker Pro.• Repairing and upgrading computers as needed.• Verifying all standards for all products in QA.• Created FAQ installation documentation for QA department.• Creating Test plans for department use.• Created and implemented a TRC Gold Master Checklist before submission to Sony.• In charge of networking PC's for massive multiplayer testing.