Adam Hinton Email & Phone Number

West Sussex, England, United Kingdom

Hindhead, England, United Kingdom

In my present role, I offer exemplary guidance overseeing Used Car Sales for a renowned organisation specializing in the luxury automotive market. I consistently assess processes, identify areas that need improvement, and present sales strategies to drive revenue. Other duties and achievements include:• Identified the need to recruit a new sales team focused on converting inquiries into agreements.• Commended for creating significant movement on BMW KPI rankings.• Credited with accomplishing the first over budget performance at the site in 12 months.• Lowered the average preparation time down from 20+ days to 8.8 days.• Redesigned the culture and processes within the business to champion performance and support fellow sales team members.• Head hunted to work alongside the new Head of Business to increase performance and return the location back to profitability.

England, United Kingdom

While in this role, I offered comprehensive support executing a multitude of responsibilities. I was entrusted to serve as Used Car Manager as well as Market Areas Sales Manager for different locations. I also conferred with executive leadership, crated strategies, and integrated changes for each position. Other duties and accomplishments included:• Expanded used car sales from 45 to 100 with strong F&I results to match (Sandown).• Entrusted to establish new business protocols post COVID and assisted with creating a new online sales team who focused on logistics while sites remained closed.• Promoted to Market Area Sales Manager with the responsibility of overlooking 3 sites including Guildford, Basingstoke, and Newbury; led 3 sales teams plus an online team during this time.• Achieved maximum profit margins, maintained budgetary guidelines, and ensured consistent corporate identify across all sites while serving as the MASM.• Focused efforts on Guildford location once teams were restored post COVID; assessed departmental finances, reviewed associated reports, and introduced ways to maximise profitability.• Demonstrated the ability to utilise ITC compliance systems for F&I products; conducted monthly ITC audit.• Increased levels of customer satisfaction and retention through improved communication.• Selected for and completed Mercedes Benz C-Sales Management Program.

Guildford, Surrey, United Kingdom

Gatwick

During this time, I utilized my talent for sales to drive team performance through the integration of customer satisfaction practices. I also ensured that I had expansive knowledge of our vehicle fleet, sourcing practices, and the overall used car market in general. While in this position, I directed a team of 14 Sales Personnel and 2 Business Managers. Other duties and accomplishments included:• Averaged 75 used car sales per month; additionally, surpassed new car target each month.• Reduced preparation costs by 50% on approved used cars.• Demonstrated the ability to consistently achieve profitability on trades.• Accomplished a new car record of 172 delivered in March and 157 delivered in September.• Maintained a CSI of 98% as well as a 98% connection rate for MercedesMe.

Guildford, United Kingdom

While in this role, I successfully led a team of 11 while surpassing sales quotas on a consistent basis. I engaged with senior management and implemented new ways to augment profitability and elevate the customer experience. In addition, I reviewed processes, determined gaps, and introduced policies to drive performance. Other duties and accomplishments included:• Captured an average of 92 car sales (new and used) monthly; achieved customer satisfaction of 98%.• Averaged £51,298 from F&I income per month.• Recruited, mentored, and coached teams to high levels of performance.

Slough, United Kingdom

Landrover

Woking

Guildford, United Kingdom

Sutherland Nsw

Sydney, Australia

Sydney, Australia

Level 2 - City & Guilds Certificate, Tungsten Inert Gas Welding (Tig)

C-Sales Management Program, Business, Management, Marketing, And Related Support

Level 1 - City & Guilds Certificate, Tungsten Inert Gas Welding (Tig)

Statement Of Attainment, Certificate Iii In Property Services

Certificate, Advanced Excel

Certificate, Advanced Word

Certificate, Strategic Thinking & Planning Skills

Certificate, Effective Supervision & Professional Development

Certificate Iii, Business Administration

Certificate, Principled Negotiations

Statement Of Achievement, Sales Representation

Certificate Ii, Business

Certificate Ii, Information Technology

Higher School Certificate, Chemistry, Physics, Engineering, English, Mathematics

Primary School, A