Adam James Franco Email & Phone Number

New Jersey, United States

Handles all customer relations while maintaining a thorough knowledge of all services available focused on customer experience• Analyze customer needs, work with multiple departments, and create innovative solutions for all customer’s problems• Exceeded full-time revenue goals by an average of +200%• Interim Assistant Branch Manager building brand image through charity events focused on key consumer base for Lakeland Bank

Marketing support for a new product development launch at a startup company• Lead consultant in a rebranding campaign for the Mavocare pilot product• Led market research to support new branding and advertising campaign• Data was used by the company to win 2nd place and $10,000 in a startup business competition• Guided key decisions makers on innovative solutions to many new problems that arose specifically due to the COVID-19 pandemic

Provided efficient and professional administrative support to the quality assurance team and enhance overall office operations effectiveness• Transitioned the company from annual organizational structure updates to quarterly cadence in order to better support client audits• Collaborated with multiple departments and employees, throughout the US and India, to ensure that all internal and external change requests followed and were implemented according to Foresight SOPs• Created a communications network between multiple practice areas spanning between multiple countries to facilitate cross functional collaboration and ensure that inter-company employee movements were properly recorded

Master Of Business Administration - Mba, 3.908

Bachelor'S Degree, Marketing, 3.69

High School Diploma