Adam C. Email & Phone Number
@glidefast.com
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Who is Adam C.? Overview
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Adam C. is listed as 2023 & 2024 ServiceNow MVP—A musician orchestrating your ServiceNow needs. at ServiceNow, a with 5 employees, based in United States. AeroLeads shows a work email signal at glidefast.com and a matched LinkedIn profile for Adam C..
Adam C. previously worked as Principal Product Success Manager, Automation Engine at Servicenow and Volunteer Admin at Sndevs. Adam C. holds Master Of Music, Double Bass from University Of Maryland College Park.
Email format at ServiceNow
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AeroLeads found 1 current-domain work email signal for Adam C.. Compare company email patterns before reaching out.
About Adam C.
Diverse experience supporting multiple industries from healthcare, loan servicing, to air travel. Experience developing and supporting ServiceNow environment for approximately 500 employees and 25,000 end users.
Listed skills include Music, Music Theory, Orchestral Music, Classical, and 21 others.
Adam C.'s current company
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Adam C. work experience
A career timeline built from the work history available for this profile.
Volunteer Admin
Current
Assistant Principal Double Bass
CurrentDouble Bass Performer
CurrentAvailable for all classical concerts!
Service Delivery Director
Service Delivery Manager
Senior Technical Consultant
Technical Consultant
Systems Engineer
Assistant Principal Double Bassist
Instructor
Teaches private music lessons for classical double bass students of all ages.
System Administrator, Servicenow
Maintain Catalog ItemsImplement Enhancement Requests to servicenowCreate new workflowsCreate Business RulesCreate Client ScriptsUpdate UI Policies
Level 3 Support Technician
Network troubleshooting including hardware and software VPN connections and wirelessWork with Internet Service Providers to troubleshoot issues.Diagnose issues with VRF configuration.Diagnose issues with VRRP configuration.Monitor network using PRTG.Configure Aerohive routers and access points.Identify problems on Windows Server 2012 VM.Network and software application password resetsResolve hardware and software computer issuesPrinter supportMobile device support (cell phones, Smart phones, MiFi hotspots, iPads and Samsung tablets)Configure mobile tablets/iPadsAssist customers with network connectivity issuesBasic troubleshooting and triage of externally hosted software applicationsAssist customers with MS Office applicationsCitrix troubleshooting
Level 2 Support Technician
Hardware & software support for a wide base of users ranging from registered nurses to financial advisers.
Graduate Assistant - Help Desk Analyst
Served as the primary contact center for nearly 50,000 active university members.Supervised up to 10 student employees at a time in a leadership role and guided students through difficult callers. Answered questions and directed escalations to the appropriate teams.Provided Tier 2 support for tickets entered by student workers within 4 hours as per Service Level Agreements.Responded to customer emails using ServiceNow.Reviewed 70 to 100 tickets per week for quality: graded based on criteria including delightful customer service, accuracy of information provided, and proper spelling and grammar.Designed and presented process workflows in LucidChart.Contacted and networked with other support desks on campus in order to maintain an up-to-date contact list for issues unsupported by DIT.Created mechanism for 360 staff review. Qualtrics feedback survey distributed to student staff in order to assess performance of full-time staff.Collaborated with multiple groups within Division of IT, such as Security and Network Operations, to ensure that user experience was efficient and thorough.
Client Support
Supported wide user-base of over 27,000 undergraduate students, 10,000 graduate students, and 10,000 employees.Delivered technical support through phones (up to 200 calls per month) and live-chat.Worked as part of a team of 20 student workers.
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
Joe Shin
Colleague at ServicenowNew York, United States
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SJ
Saida Jendoubi
Colleague at ServicenowTunis, Tunisia
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AV
Adriana Vieira
Colleague at ServicenowSão Paulo, Brazil
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KG
Karan Gouda
Colleague at ServicenowBhanjanagar, Odisha, India
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AN
Avani Nair
Colleague at ServicenowHyderabad, Telangana, India
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RC
Ravi Chakraborty
Colleague at ServicenowHyderabad, Telangana, India
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DJ
Dirk Janssen
Colleague at ServicenowBelgium
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JR
Jeevitha Rajarathinam
Colleague at ServicenowCharles Town, West Virginia, United States
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AB
Ashish Bansal
Colleague at ServicenowHyderabad, Telangana, India
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LK
Lareeb Khan
Colleague at ServicenowKarachi Division, Sindh, Pakistan
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Adam C. education
Master Of Music, Double Bass
Bachelor Of Music, Double Bass Performance
Frequently asked questions about Adam C.
Quick answers generated from the profile data available on this page.
What company does Adam C. work for?
Adam C. works for ServiceNow.
What is Adam C.'s role at ServiceNow?
Adam C. is listed as 2023 & 2024 ServiceNow MVP—A musician orchestrating your ServiceNow needs. at ServiceNow.
What is Adam C.'s email address?
AeroLeads has found 1 work email signal at @glidefast.com for Adam C. at ServiceNow.
Where is Adam C. based?
Adam C. is based in United States while working with ServiceNow.
What companies has Adam C. worked for?
Adam C. has worked for Servicenow, Sndevs, Loudoun Symphony Orchestra, Freelance Musician, and Glidefast Consulting.
Who are Adam C.'s colleagues at ServiceNow?
Adam C.'s colleagues at ServiceNow include Joe Shin, Saida Jendoubi, Adriana Vieira, Karan Gouda, and Avani Nair.
How can I contact Adam C.?
You can use AeroLeads to view verified contact signals for Adam C. at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Adam C. attend?
Adam C. holds Master Of Music, Double Bass from University Of Maryland College Park.
What skills is Adam C. known for?
Adam C. is listed with skills including Music, Music Theory, Orchestral Music, Classical, Chamber Music, Music Education, Performing Arts, and Microsoft Office.
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