Adam Gall Email & Phone Number

Waterloo, On, Ca

Waterloo, Ontario

Waterloo, Ontario

Training and motivating new hires in all aspects of hospitality management, at a 100+ person retirement home.Complying with and going above health and safety standards when preparing dining room and bar area for residents – paying special attention to sanitation, aesthetics, and mobility requirements.Engaging residents in an empathetic and constructive manner when fielding complaints, so as to produce concrete win-win solutions for all stakeholders.Successfully tripled attendance for weekly pub events by providing in-house entertainment, improving ambience, and offering efficient service.

Waterloo, Ontario

Hand-picked by department head to market and lease suites for newly constructed, 100-unit retiree apartment complex.Marketed over 5 styles of spacious and upscale retiree apartments, single-handedly accounting for 20% of all sales closed.Provided guided walk-throughs with prospective clients, matching each of their individual needs with on-site support services.Liaised with prospective residents via phone, email, and in-person communication in a timely and professional manner.Updated digital client database in meticulous detail using CRM software, to deliver top-notch, personalized service to every client.Advised prospective residents on lease agreements, ensuring all legal intricacies are well-communicated and in line with company policy.Coordinated with all stakeholders – including residents and third-party movers – to provide clients a comfortable transition into retirement living.

Toronto, Ontario

Managed and organized the day-to-day building maintenance of Ontario’s largest corporate law firm.Wrote concise company-wide memos to convey updates on policy changes, outages, and ‘green’ initiatives. Acted as the first point of contact for over 700 employees, providing courteous and professional customer service when completing requests and executing office moves.Coordinated regularly with building management and outside vendors to ensure the workplace met all health and safety standards.Managed and processed high volumes of work under minimal supervision, in a timely and efficient manner.Improved the well-being of employees and prevented workplace injuries by carefully assembling and maintaining specialized, ergonomic equipment.Effectively order, stocked, and disbursed office supplies, while maintaining an accurate log of quantities and receipts.

Toronto, Ontario

Collaboratively produced, directed, and performed monthly sketch comedy shows at various Toronto comedy clubs.Wrote, directed, and edited a variety of short films to be used for web content, as part of a 4-person comedy troupe.Utilized media pre-production software to create and organize scripts for both live and filmed projects.Marketed upcoming performances and video premiers by maximizing social media presence, with special attention being paid to tone, originality, and intended audience.Grew an extremely thick skin to deflect any booing and keep my fragile ego intact.

Toronto, Ontario

Interpreted and executed complex floor plans for catering events of up to 3,000 guests.Memorized detailed, multi-course menus and apprised myself of any guest allergies.Collaborated effectively and efficiently with all event, in-house and catering staff in a high-pressure environment.Performed all aspects of customer service with the utmost level of professionalism and courtesy in order to surpass both client and company expectations.

Bachelor Of Arts - Ba, Honours Communication Studies

Graduated with Distinction. Concentration in Cultural and Creative Industries.

Diploma, Comedy Writing And Performance