Adam Hamilton Email & Phone Number

Mornington Peninsula, Vic

Melbourne

Key Responsibilities• Driving and delivering the commercial performance of the business• Establishing the businesses objectives• Managing financial budgets and all aspects of profit and loss for the commercial business• Lead, develop & mentor a team of 130 in-house staff, as well as 45 permanent contract staff• Ensuring best practice is followed in safety, legality and quality of service• Developing and supporting a cross functional culture of continuous improvement• Overseeing delivery of construction projects, hotel renovations and engineering upgrades• Nurturing a customer focused environment for optimal guest satisfaction and repeat business• Measuring and evaluating customer service levels• Creating an operating an environment that ensures consistently high performance

Melbourne

Key Responsibilities• Development and implementation of sales and marketing strategies to capture business from corporate and leisure markets to ensure revenue targets were achieved• Responsible for hotel room, restaurant, bar and conferencing revenue generation• Development of annual hotel marketing plan incorporating online digital marketing, social media, print, radio and PR• Managing a team of 15 sales, marketing, reservation and revenue professionals• Continual training and mentoring of sales staff to assist them in achieving their sales targets and meeting the overall hotel revenue budget

Melbourne, Australia

Hamilton Management was a specialist management consulting company working within the Travel, Tourism and Hospitality industries. Hamilton Management offered a tailored approach to management training and mentoring, leadership development, online strategy and business consulting.

Melbourne

Key Responsibilities• Management of national leisure accounts for 11 RHG hotels across Oceania • Forecast the annual revenue budget and devise the corresponding sales & marketing plan for Rendezvous Reef Resort Port Douglas• Develop revenue driving initiatives in all areas of the Rendezvous Reef Resort Port Douglas through key trade partner campaigns, direct marketing promotions, social media, public relations initiatives and internet distribution channels • Liaise between key partners and RHG hotels for leads, brochure inclusion, group quotes and national leisure marketing campaigns

Melbourne, Australia

Key Responsibilities• Develop and execute strategies that ensure Scoopon Travel achieves business unit goals, focusing on revenue growth and customer experience• Director level negotiations with hotel management and distribution partners to secure and foster strategic partnerships• Provide coaching and support to the Scoopon Business Development Management team including head office and remotely based staff to achieve targets• Identify and drive new revenue streams for Scoopon Travel including new affiliate relationships, co-operative marketing and SEM

Sydney & Melbourne

Key Responsibilities• Develop and execute regional strategies that ensure Orbitz Worldwide brands have dominant exposure in all markets across Australia and the Pacific, focusing on revenue growth and customer experience• Director level negotiations with hotel management and distribution partners to secure and foster strategic partnerships that meet business objectives specifically relating to revenue and risk exposure• Lead, develop and mentor a team of 20 highly effective Senior Market Managers and MarketManagers, including head office and remotely based staff• Overseeing effective staff development through managed implementation of training,empowerment, establishment of communication protocol, accountability and removing barriers to success

Sydney, Australia

Melbourne, Australia

I managed an operational department of 48 staff including a call centre, ticketing office, group travel and retail travel office.

Melbourne, Australia

Melbourne, Australia

Greater Seattle Area

Down Under Answers is a Seattle based leading travel wholesaler promoting the niche markets of Australia and the South Pacific through the US Travel Agency network.

Greater Seattle Area

Abel Tasman Tours is a respected, innovative and successful Australian & New Zealand travel wholesaler based in Washington State, USA.