Adam Herrmann

Adam Herrmann Email and Phone Number

Senior Member Service Representative @ PenAir Credit Union
Pensacola, FL, US
Adam Herrmann's Location
Pensacola Metropolitan Area, United States, United States
Adam Herrmann's Contact Details

Adam Herrmann personal email

n/a
About Adam Herrmann

Greetings!I adopt a consultative and imaginative approach to offer a superior service experience that is precise, tailored, and efficient. This method has consistently earned me high ratings on customer satisfaction surveys.As per my DISC profile, I am classified as an "IS" or "Parrot." I am enthusiastic, gregarious, and enjoy being in the limelight. I possess a positive outlook and am charming, yet I also value stability and security. You can count on me to be dependable and a consummate team player.My personality type is "The Protagonist" (ENFJ-A), and my strategy is People Mastery with a Diplomat role.

Adam Herrmann's Current Company Details
PenAir Credit Union

Penair Credit Union

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Senior Member Service Representative
Pensacola, FL, US
Adam Herrmann Work Experience Details
  • Penair Credit Union
    Senior Member Service Representative
    Penair Credit Union
    Pensacola, Fl, Us
    View
  • Penair Credit Union
    Senior Member Service Representative
    Penair Credit Union Feb 2024 - Present
    Pensacola, Florida, Us
    In my role as Senior Member Service Representative at PenAir CU, I thrive on creatively innovating ways to enhance the member experience, making it more efficient and engaging. I am dedicated to demonstrating to members how they can maximize the value of their PenAir membership, ensuring they receive the highest level of service and satisfaction.
    View
  • Penair Credit Union
    Member Service Representative
    Penair Credit Union May 2023 - Feb 2024
    Pensacola, Florida, Us
    Assists in building valued financial relationships with our members by actively recommending and educating our members about Pen Air products and services that best meet our members’ financial needs while providing outstanding professional service and answering all member inquiries.
    View
  • Penair Credit Union
    Member Advisor
    Penair Credit Union Nov 2022 - May 2023
    Pensacola, Florida, Us
    Provide member services and resolve member questions or concerns in a branch setting. Consistently delivers exceptional member service and effectively uncovers member needs and offers appropriate solutions. Responsible for making referrals to business partners.Responsible for promptly and accurately handling member transactions to include withdrawals, deposits, payments, and other member requests. Completes membership, loan and new account applications while actively educating and providing product guidance to members. Assist members in the servicing of their account by answering questions.
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  • Penair Credit Union
    Multichannel Representative
    Penair Credit Union Jan 2022 - Nov 2022
    Pensacola, Florida, Us
    Travel to any frontline area as needed to backfill for regularly scheduled staff while supporting the needs of the Virtual Branch.
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  • Penair Credit Union
    Training Specialist
    Penair Credit Union Nov 2020 - Jan 2022
    Pensacola, Florida, Us
    Facilitate training programs for new and existing employees by designing and conducting training programs that will boost employees workplace performance in alliance with Pen Air’s core values.
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  • Penair Credit Union
    Member Service Representative
    Penair Credit Union Feb 2019 - Nov 2020
    Pensacola, Florida, Us
    Assists in building valued financial relationships with our members by actively recommending and educating our members about Pen Air products and services that best meet our members’ financial needs while providing outstanding professional service and answering all member inquiries.
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  • Believers Church
    Associate Pastor
    Believers Church Feb 2018 - Dec 2018
    Manage assigned tasks and oversee our church Small Group, Youth, and Dream Team ministries.
  • State Farm ®
    Personal Line Account Manager
    State Farm ® Nov 2015 - Mar 2018
    Bloomington, Illinois, Us
    Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day.
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  • State Farm ®
    Client Service Representative
    State Farm ® Oct 2013 - Nov 2015
    Bloomington, Illinois, Us
    Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day.
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  • Slumberland Furniture
    Sales Associate
    Slumberland Furniture Jul 2012 - Jul 2013
    Oakdale, Mn, Us
    Served Customers by assisting them in finding the right furniture for their homes or office.
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  • Farmers Insurance
    Agency Owner
    Farmers Insurance Feb 2012 - Jul 2012
    Woodland Hills, Ca, Us
    It is my mission to help you develop the right plans to meet all of your insurance needs. Through dedication, education, and a tireless work ethic, I will be the agent who you want to do business with. My promise to you is a steady commitment to superior service and value.
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  • Aetna, A Cvs Health Company
    Senior Customer Service Representative
    Aetna, A Cvs Health Company Jan 2009 - Jan 2012
    Hartford, Connecticut, Us
    Resolved escalated customer inquiries regarding their group health insurance plan.Facilitated meetings and organized employee events.
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  • Aetna, A Cvs Health Company
    Customer Service Representative
    Aetna, A Cvs Health Company Jul 2007 - Jan 2009
    Hartford, Connecticut, Us
    Answered Customer questions about claims and benefits.
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  • Lee Enterprises
    Carrier Recruitment & Retention Manager
    Lee Enterprises Jan 2007 - Jul 2007
    Davenport, Iowa, Us
    I recruited new carriers and managed existing carriers to ensure that our newspaper delivery standards were fulfilled.
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  • Lee Enterprises
    Sales Assistant
    Lee Enterprises Oct 2006 - Jan 2007
    Davenport, Iowa, Us
    Assistant to Advertising Sales representatives. I ensured that ad’s ran on time and worked with the customer and designers to ensure that the ad’s were correct.
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  • Chick-Fil-A Corporate
    Team Member
    Chick-Fil-A Corporate Apr 2006 - Jun 2006
    Atlanta, Ga, Us
    As a Chick-fil-A team member I performed guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.
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  • Solaris Healthcare S.A.
    Director Of Central Supply
    Solaris Healthcare S.A. Mar 2005 - Mar 2006
    As our Nursing Home’s primary Central supply clerk, I used my knowledge of accounting and negotiation to procure necessary supplies for our long term care facility. I worked with vendors, researched new products and maintained supply areas.
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  • Solaris Healthcare S.A.
    Certified Nursing Assistant
    Solaris Healthcare S.A. Jun 2003 - Mar 2005
    As a Certified Nursing Assistant, I performed many basic care tasks for patients, like grooming, dressing, bathing, eating and exercising. I also assisted the nursing staff with medical tasks like taking blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing.
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  • Pcf
    Telemarketing Specialist
    Pcf Sep 2002 - May 2003
    Towson, Maryland, Us
    I Influenced customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations through the use of automatic dialing systems, and other telecommunications technologies.
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  • Royal Fork Buffet Restaurant
    Line Cook
    Royal Fork Buffet Restaurant Aug 2000 - Aug 2002
    It was my responsibility as a buffet cook to work with our manager to anticipate the number of guests that our restaurant will entertain on any given day and prepare food items accordingly. I also took great care to make sure that the kitchen was kept clean and all food items were used and stored in a proper manner.
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  • Royal Fork Buffet Restaurant
    Dishwasher
    Royal Fork Buffet Restaurant Aug 1999 - Aug 2000
    I was responsible for ensuring the availability of clean dishes by washing dishes, pots, pans, and flatware. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
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  • Royal Fork Buffet Restaurant
    Busser
    Royal Fork Buffet Restaurant Jun 1999 - Aug 1999
    I took responsibility for the cleanliness and overall appearance of the dining area of our restaurant. I kept our dining area clean by clearing off and sanitizing tables for the next group of patrons, disposing of trash and other waste, and keeping the restaurant stocked with adequate supplies, such as plates, glasses, silverware, and napkins. I often helped cooks, servers, and dishwashers perform small tasks as needed.
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Adam Herrmann Skills

Customer Service Team Building Customer Satisfaction Leadership Training Building Relationships Customer Engagement Marketing Biblical Teaching Discipleship Public Speaking Teaching Expository Preaching

Adam Herrmann Education Details

  • Maranatha Baptist University
    Maranatha Baptist University
    Organizational Leadership
  • Highlands College
    Highlands College
    Pastoral Leadership
  • Pensacola Bible Institute
    Pensacola Bible Institute
    Bible/Biblical Studies
  • Century High School
    Century High School
    High School Diploma

Frequently Asked Questions about Adam Herrmann

What company does Adam Herrmann work for?

Adam Herrmann works for Penair Credit Union

What is Adam Herrmann's role at the current company?

Adam Herrmann's current role is Senior Member Service Representative.

What is Adam Herrmann's email address?

Adam Herrmann's email address is a.****@****air.org

What schools did Adam Herrmann attend?

Adam Herrmann attended Maranatha Baptist University, Highlands College, Pensacola Bible Institute, Century High School.

What skills is Adam Herrmann known for?

Adam Herrmann has skills like Customer Service, Team Building, Customer Satisfaction, Leadership, Training, Building Relationships, Customer Engagement, Marketing, Biblical Teaching, Discipleship, Public Speaking, Teaching.

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