Department Manager, Appliance And Telecom
• Delivered department sales projections exceeding required gross profit and attachment rates ensuring overall store financial performance• Expertly matched retail customers with needed major or small appliance, wireless, traditional wireline telecomm or other accessories as required meeting their technology needs• Guided, trained and improved new and current sales associates to achieve departmental revenue goals• Daily, weekly and monthly performance tracking of sales person Key Performance Indicators (KPI), inventory management and incremental service contracts sold• Attended to general store customer service and operational issues ensuring streamlined retail managementPrevious Positions:September, 2016 - November, 2016: Computer SupervisorMarch, 2016 - September, 2016: Computer Sales & Management TraineeDecember, 2015 - March, 2016: Computer Sales Associate