Adam Beck Email & Phone Number

Toronto, Ontario, Canada

Business Strategy: Rebuilt business from a 9-month loss to profitability within 3 months, maintaining steady profits for over 2 years to present.Marketing: Developed and executed referral programs, influencer marketing campaigns, and organized professional photoshoots. Built an Instagram presence from scratch, forming strategic partnerships with local niche-leading content creators ranging from 3k-200k followers. Sales: Conducted targeted 1:1 outreach to key demographic communities, led door-to-door outreach campaigns, and established strategic partnerships to drive sales growth.Customer Experience: Managed a network of 300 members, served as the direct point of contact for all inquiries, gathered feedback through community outreach, and personally utilized services to enhance firsthand understanding of customer needs.Operations: Established and managed a 20-member on-site team, ensuring seamless operations. Responsible for hiring and managing all contractors and overseeing studio functionality.

Toronto, Ontario, Canada

Curate and lead transformative guest experiences through sauna and ice bath sessions, integrating a variety of wellness practices. Leveraging breathwork, essential oils, towel waving, guided visualizations, and more to create immersive, awe-inspiring experiences - whether for intimate 1:1 interactions or large groups of up to 64. Inspire mindfulness, state-shifting, and well-being through carefully designed programs that elevate the sauna and ice bath experience into something truly magical.

Toronto, Ontario, Canada

Customer Success Lead: Refined and implemented best-in-class customer service standards, training staff to provide exceptional service throughout the entire customer journey, resulting in improved client satisfaction.Developed and executed strategies to boost sales, enhance customer experience, and refine operational processes, contributing to the organization’s broader goals across multiple departments.Led and managed an on-site team of 15, driving initiatives to improve workflow efficiency by 12%, ensuring smooth operations and high team performance.Optimized inventory management processes, reducing redundancies, streamlining stock flow, and aligning inventory with variable demand and storage capacities, enhancing overall operational efficiency.

Toronto, Ontario, Canada

🔍 Digital Marketing Strategy: Orchestrating end-to-end digital marketing plans that align with business objectives, harnessing the power of SEO, content marketing, and social media to drive organic growth.📣 Digital Advertising: Crafting targeted and high-impact digital advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads, consistently exceeding conversion rate benchmarks.🏢 Operational Structure: Streamlining internal processes and workflows, enhancing efficiency, and minimizing costs through strategic operational reengineering.🤝 Strategic Partnerships: Identifying and fostering mutually beneficial partnerships, cultivating relationships that expand brand reach and generate new business opportunities.📊 Data Analytics: Utilizing advanced data analysis tools to extract actionable insights, enabling data-informed decisions that optimize marketing campaigns and overall business performance.

Toronto, Ontario, Canada

- Prospected, identified and generated new opportunities via cold calling, email, phone, Linkedin, etc. to build a pipeline of targeted prospects- Managed sales pipeline through the full cycle, start to finish- Took a consultative approach with c-level executives while navigating multiple decision-makers- Establish a “trusted advisor” relationship to determine needs, build value, create engagement and acceptance of Meltwater’s solutions.- Conducted activities including outbound calls, emails, social selling and sales demonstrations with prospective clients

Toronto, Canada Area

- Managed 8 sales teams simultaneously, increasing sales by 33% YoY- Optimized warehouse workflow to improve accountability and reduce event prep time by 17%- Trained new employees, ensuring high-quality customer service standards were met- Promoted from entry-level employee to assistant operations manager over the course of 4 months, being rehired as operations manager the following work season

Ryerson Dmz

- Performed market analysis for the implementation of new app features, identifying customer requirements and organizing them for the team- Organized, led, documented, and performed follow-up meetings, developing time management skills in a fast-paced, agile tech startup- Worked with the product team to ideate, design, and implement new features within a Scrum framework- Used Jira & Trello to coordinate and organize the team’s daily and weekly goals