Adam Rich Email & Phone Number

Ohio, United States

Ohio, United States

Manage critical program development initiatives and spearhead high-impact projects to achieve program goals and outcomes. Lead all facets of campus-wide assessments, provide presentations to C-level executives, initiate scope development, conduct financial analysis, write, edit, and oversee proposals, and facilitate contract negotiations to deal closure.• Consolidated resources and enhanced programs by managing 22 institutions across a $27M portfolio that includes office and production technology, digital marketing, automation, after-market service residual, and facilities management support revenue.• Develop plans and implementation strategies, policies, and procedures for complex programs by analyzing data, technology, and workflows to assess needs and opportunities.• Improved program growth and expansion by collaborating with 15-20 account managers and 9 on-site facility managers to increase efficiencies in the supervision of personnel, work allocation, training, and internal procedures and controls.

Cleveland, Ohio, United States

Led sales and operational management of document solutions and business technologies for 130 Cleveland and Toledo Major Account clients in high-growth markets, including healthcare, education, legal, manufacturing, and non-profit. Collaborated with cross-functional branch and corporate support teams to develop customized proposal presentations, sales forecasts, and implementation processes, ensuring adequate ROI, and accomplishing key success factors.• Exceeded enterprise content management (159%) plan as top Cleveland account manager out of 20 colleagues. • Surpassed revenue goals by 106%, new business by 101%, and print services by 105% in 2015.• Executed high-value prospecting and retention of clients through a comprehensive customer service approach including business reviews and ongoing product and support communication updates to enhance workflow processes.

Akron, Oh

Selected from commercial Account Executive position to develop a vertical sales department that provides long-term electricity savings to communities in Ohio and Illinois.- Responsible for large group sales tailored to 90 communities and small business owners including the City of Cincinnati and its 67,000 customers.- Analyzed and developed discount programs, negotiated terms, conditions and electric prices for cooperative customers.- Presented to community leaders, such as Mayors, Commissioners, Trustees, and business associations, for new and renewal business.

Akron, Oh

Prospected new business, maintained an existing book of business, engaged in contract negotiations and developed long-term relationships with key account customers for FES.- Managed a book that grew from 750 to 1,300 individual accounts. Presented customized price proposals along with market and financial analysis to 150 clients that resulted in total term revenue of $119M over a 36-month period.- Signed National Account customers in the restaurant, gas station, retail, hospitality and supermarket industries, including: McDonald’s, Ruby Tuesday, Sheetz, Giant Eagle, Sterling Jewelers and JoAnn Stores.- One of three Account Executives selected to attend the Edison Electric Institute (EEI) National Accounts Conference to source new client leads and to foster current client relationships.

Akron, Oh

- Supported a total of eight Account Executives by analyzing customer account information, preparing customized price proposals, compiling contract documents and securing signed electric agreements.- Wrote sales presentations, edited contracts and participated in team presentations during high volume campaigns for large-scale customers including retail, hospitals, oil refineries and industrial manufacturing plants, such as: The Home Depot, Lowe’s, Bed, Bath & Beyond, The Cleveland Clinic, BP, Sunoco, and Campbell Soup Supply Company.- Contributed and helped develop the first version of the Sales Analyst Standard Operating Procedures (SOP) manual used to train future Sales Analysts.

Master Of Business Administration (M.B.A.)

Bachelor Of Science, Marketing, Interactive Media Studies