Adam Tyler Email & Phone Number

Dripping Springs, Texas, Us

Bethesda, Md, Us

Orlando, Florida, Us

Bethesda, Md, Us

COMPANYMarriott International upscale hotel located in downtown Boston |1220 rooms | 3 restaurants | 70K sq ft meeting space.STORYThis role's opportunity was to coach and inspire staff to feel a sense of pride while working for an older hotel and master an ability to deliver service excellence consistently. My team included 19 leaders & 140 associates with accountability for achieving revenues >20M. ACHIEVEMENTS* Exceeded performance sales target, earning $22M sales with 18.8% net profit.* Advanced operations in all key metrics; moved F&B satisfaction 2.6%; service 2.2%, and quality of food 2.1%.* Improved employee satisfaction 5.9 pts through pulling teams together to achieve common goals.* Exceeded breakfast sales by significantly by relocating and reimagining breakfast offerings.

Bethesda, Md, Us

COMPANYMarriott International upscale hotel & resorts located in Caribbean | 400 rooms | 9 restaurants STORYI relocated to the island to grow the operation's footprint while supporting existing outlets. My team was >180 staff, where I enjoyed the opportunity to strengthen 9 chefs, 12 managers, and 165 hosts. Our revenue target exceeded > 15M.HIGHLIGHTS* Increased traffic 32.7% by developing Marriott Great Room concept and redesigning Café. * Drove 9.7% increase in sales; increased healthy fresh fruit offerings and expanded target market to non-hotel clients.* Built disciplined performance culture, introducing Wildly Important Goal program.

Bethesda, Md, Us

COMPANYMarriott International Airport Hotel | 400 rooms | 2 restaurants STORYThe challenge of this role was to build a cohesive team and develop staff talent. My team included 3 chefs, 6 managers, and 42 employees with accountability for $8M revenues. I led diverse functions, including food and beverage, banquet, and restaurant operations. ACHIEVEMENTS* Increased employee satisfaction from 80.6% to 95.5% and employee engagement score from 81% to 85% within one year. Unified three departments, cross-trained associates, and prioritized staff career growth.* Improved leadership excellence rating from 86% to 95% by building trusting relationships with staff.* Achieved 20.4% food costs and drove beverage cost to 20.8%. Improved inventory management controls and leveraged strategic procurement practices.

Bethesda, Md, Us

Bethesda, Md, Us

COMPANYUpscale Marriott International hotel located in Times Square | 1,963 rooms | 100K sq ft meeting spaceSTORYAn opportunity of a lifetime was joining the operations to deliver world-class fine dining services in a banquet environment for galas, weddings, celebrity events, and large national sales meetings. I enjoyed leading and developing a team of 6 managers and 40 employees with accountability for $61M revenue.ACHIEVEMENT* Rapidly mastered leadership excellence, increasing scores to perfect: 59% to 78% 2014; 100%, 2015. * Drove quality of food rating 4.4 points over goal and 8.9 points over the brand by staying relevant on current trends and pushing out 5-star food offerings in a banquet environment.* Sustained Industry low of 19.9% food cost while effectively managing $12M inventory levels.* Hand-selected to join Strategy Innovation Team to build creative ideas to grow revenue.* Earned Manager of the Month, July 2014.

Bethesda, Md, Us

Bethesda, Md, Us

Bethesda, Md, Us

Bethesda, Md, Us

Bethesda, Md, Us

Bethesda, Md, Us