Adam Kaye Email & Phone Number

London, United Kingdom

As Head of Global Sales for Sonata CX, I lead the global sales function through implementation of strategies to improve overall standards and deliverables that increase sales conversion and client retention.Building, managing and maintaining strong key client relationships. Increase client retention and satisfaction, and build company revenue and profit through customer relationship management.

London Area, United Kingdom

I am the Managing Director of our European Business, leading GBW's client facing teams, as well as holding Global Account Directorship for two major accounts - managing the overall strategy and senior level relationships. Given my previous experience, I also drive our new business strategy and response to new opportunities wherever they may be.For over 21 years, GBW has been the market leader in customer experience measurement, reporting and analytics. We operate globally in over 105 countries and across 28 languages. We provide bespoke customer experience measurement solutions, designed to meet the specific needs of our clients. We use the latest in data capture and reporting technologies, including real-time feedback via mobile reporting solutions designed to maximize response rates and facilitate immediate feedback.

Heading up the Consumer Electronics Division, I worked with international brands and retailers to generate sales, increase customer awareness of products and technologies and develop interactive display solutions that work effectively within stores, through channels and across geographies.

As a Group Account Director within one of the McCann WorldGroup of companies, I worked with a team of account handlers, designers and project managers to deliver integrated below-the-line projects for international brands, and high-profile retail destination stores across Europe.

Responsible for management of design, prototyping, production and delivery of P&G's centrally procured point of sale for Central and Eastern Europe, Middle East and Africa - for brands including Gillette, Duracell, Braun, Oral Care and Personal Care brands

Responsible for management of design, prototyping, production and delivery of bespoke point of sale for The Wrigley Company, Masterfoods, Dyson and Blockbuster.

As a senior member of store management, I was responsible for the 24hour day-to-day operation of the third largest Non Food department within Tesco plc. Responsibilities included line management, customer service, merchandising and display, training, sales analysis and operational planning.

Having been accepted onto the management training programme, I progressed through a range of positions and stores to ultimately become a store manager.