Adam Kaye

Adam Kaye Email and Phone Number

Driving Improvement In Global Customer Experiences @ Sonata Software
bangalore, karnataka, india
Adam Kaye's Location
London Area, United Kingdom, United Kingdom
Adam Kaye's Contact Details

Adam Kaye personal email

n/a
About Adam Kaye

Contact me at 00 44 7833 093408 ★ Full Suite of Bespoke, Fully Integrated, Customer Service (CX) Measurements ★ Largest Global Footprint of Any Customer Experience Measurement Agency ★ Global Clients in Every Major Market ★ ✔ Do you want to hear about your customer’s experience? ✔ Know how your teams are doing. ✔ See how your operations are being delivered. ✔ Understand what your employees care about. ✔ Consider your competitors' performance? Working closely with your firm, our goal is to understand more about your customers’ experience and expectations, by integrating both physical and digital measurements to match your specific business objectives. Transforming data into insights, we use our custom designed KODO360 platform to drive focus, understanding and action to drive long term positive change. Ask to receive a free, no obligation review of your current CX measurement program. ★ NEXT STEP ★ Please contact me at 00 44 7833 093408, adam.kaye@gbw.solutions. For more information visit www.gbw.solutions ★ Clients Say ★ “GBW delivers an unparalleled full-service capability that designs & delivers customized, complex, CX measurement programs anywhere in the world.” “GBW's technology led business solutions ensured our needs were met from day one & their future-proof approach has continued to remain relevant to our business & teams over the years. “GBW's 'Can Do' attitude seems to be hardwired into their DNA. We see GBW as an extension of our team & a critical part of our long-term success, as we continue to drive improvements in our customer's experience.” “It was GBW's unparalleled geographic reach, combined with their capabilities & competitive pricing that really made our decision an easy one.” “We use GBW to deliver our multi-faceted CX strategy, via multiple programmes, that are all seamlessly delivered in our very own branded reporting platform. Whatever we've thrown at the team, they've always gone above & beyond in the delivery of our requirements.” ★ Specialties Include ★ Customer Experience, Customer Experience Company, Mystery Shopping, Mystery Shopping Company, Secret Shopper Company, Voice of Customer, Voice of Customer Program, Customer Feedback Program, Customer Feedback Survey, Customer Experience Agency

Adam Kaye's Current Company Details
Sonata Software

Sonata Software

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Driving Improvement In Global Customer Experiences
bangalore, karnataka, india
Website:
sonata-software.com
Employees:
4671
Adam Kaye Work Experience Details
  • Sonata Software
    Head Of Global Sales, Sonata Cx
    Sonata Software Apr 2020 - Present
    London, United Kingdom
    As Head of Global Sales for Sonata CX, I lead the global sales function through implementation of strategies to improve overall standards and deliverables that increase sales conversion and client retention.Building, managing and maintaining strong key client relationships. Increase client retention and satisfaction, and build company revenue and profit through customer relationship management.
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  • Gbw (Formerly Gapbuster Worldwide)
    Managing Director - Europe
    Gbw (Formerly Gapbuster Worldwide) Oct 2010 - Apr 2020
    London Area, United Kingdom
    I am the Managing Director of our European Business, leading GBW's client facing teams, as well as holding Global Account Directorship for two major accounts - managing the overall strategy and senior level relationships. Given my previous experience, I also drive our new business strategy and response to new opportunities wherever they may be.For over 21 years, GBW has been the market leader in customer experience measurement, reporting and analytics. We operate globally in over 105 countries and across 28 languages. We provide bespoke customer experience measurement solutions, designed to meet the specific needs of our clients. We use the latest in data capture and reporting technologies, including real-time feedback via mobile reporting solutions designed to maximize response rates and facilitate immediate feedback.
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  • Arken Pop
    Head Of Consumer Electronics
    Arken Pop Jan 2009 - Sep 2010
    Heading up the Consumer Electronics Division, I worked with international brands and retailers to generate sales, increase customer awareness of products and technologies and develop interactive display solutions that work effectively within stores, through channels and across geographies.
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  • Momentum
    Group Account Director
    Momentum May 2007 - Dec 2008
    As a Group Account Director within one of the McCann WorldGroup of companies, I worked with a team of account handlers, designers and project managers to deliver integrated below-the-line projects for international brands, and high-profile retail destination stores across Europe.
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  • Barrows
    Account Director
    Barrows May 2005 - May 2007
    Responsible for management of design, prototyping, production and delivery of P&G's centrally procured point of sale for Central and Eastern Europe, Middle East and Africa - for brands including Gillette, Duracell, Braun, Oral Care and Personal Care brands
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  • Displayplan
    Account Manager
    Displayplan Oct 2002 - May 2005
    Responsible for management of design, prototyping, production and delivery of bespoke point of sale for The Wrigley Company, Masterfoods, Dyson and Blockbuster.
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  • Tesco Plc.
    Trading Manager - Non Food
    Tesco Plc. Sep 2001 - Oct 2002
    As a senior member of store management, I was responsible for the 24hour day-to-day operation of the third largest Non Food department within Tesco plc. Responsibilities included line management, customer service, merchandising and display, training, sales analysis and operational planning.
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  • Marks And Spencer
    Store Manager
    Marks And Spencer Sep 1996 - Sep 2001
    Having been accepted onto the management training programme, I progressed through a range of positions and stores to ultimately become a store manager.
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Adam Kaye Skills

Customer Insight Retail Integrated Marketing Management Account Management Business Development Brand Management Analytics Training Marketing Management New Business Development Sales Marketing Communications Fmcg Business Strategy Marketing Strategy Shopper Marketing Customer Service Customer Experience Marketing

Adam Kaye Education Details

Frequently Asked Questions about Adam Kaye

What company does Adam Kaye work for?

Adam Kaye works for Sonata Software

What is Adam Kaye's role at the current company?

Adam Kaye's current role is Driving Improvement In Global Customer Experiences.

What is Adam Kaye's email address?

Adam Kaye's email address is ad****@****mac.com

What schools did Adam Kaye attend?

Adam Kaye attended Manchester Metropolitan University.

What skills is Adam Kaye known for?

Adam Kaye has skills like Customer Insight, Retail, Integrated Marketing, Management, Account Management, Business Development, Brand Management, Analytics, Training, Marketing Management, New Business Development, Sales.

Who are Adam Kaye's colleagues?

Adam Kaye's colleagues are Prakash K, Praveen Kumar D, Madhav Das, Raghavendra K V, Punith Kumar, Nagolu Teja, Sanjay Guha.

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