▪ Developed and launched several full-stack applications, including a standout application that guides operators through the parallel processing of mobile device erasure. This resulted in a 250% improvement in speed and an estimated annual savings of $2 million.▪ Initiated an internal Python framework that simplifies the creation of comprehensive and robust applications quickly.▪ Leveraged an ESP32 microcontroller and an HDMI to USB dongle along with a lightweight Python Flask application to create a low-cost remote KVM.▪ Designed databases to integrate with existing diagnostic and content clearing software, enhancing troubleshooting capabilities, reporting accuracy, and data analysis.▪ Engineered a versatile web application that features a user acceptance testing module for tracking pre-production software qualifications. The application also includes dynamic dashboards that update in real-time, displaying various statuses and performance metrics.▪ Networked across internal departments that are not just local but also worldwide to gain full understanding of end-to-end operations, including Microsoft Dynamics 365, reverse and forward logistics, new software development, data analytics, and daily product processing.▪ Exercised project justification practices to ensure stakeholder buy-in and maintain enthusiasm.

▪ Maintained Microsoft Dynamics 365 QA environments to ensure optimal uptime and availability.▪ Coordinated code deployment and QA activities within all environments.▪ Contributed to pre-existing automation framework (C#) to test and validate D365 functionality.▪ Mentored and trained QA team members on automation.

▪ Created and deployed testing area management system across multiple satellite manufacturing sites, developed in PHP/MySQL/HTML/CSS/Python/Bash.▪ Oversaw and supported all rack and server production testing operations for multiple high-profile customers.▪ Debugged and developed rack and server test programs (Bash & Python) to facilitate troubleshooting efforts for test technicians.▪ Improved and maintained testing network infrastructure including 7 Linux PXEs, a Linux central controller and automation, and a Linux long term storage server.▪ Significantly reduced testing turnaround time for L11 rack and L10 server testing through creation of automation programs, testing tools, and testing area layout.▪ Employee of the Month (October 2016), Quarter (Q4 2017), Year (2017); Top Gun Award (2017).

▪ Integrated data from various IT Systems to deliver continuous improvement to data analysis and design.▪ Configured the core components of the clinical information system.▪ Developed EHR custom reports and queries.▪ Customized doctor’s discharge instructions, using SQL-like database queries to fetch data, for easier patient understanding.

- Drove Core system design and managed configuration timelines- Assisted users in the front-end use of PowerChart, FirstNet, CPOE, Message Center, Registration, Scheduling Appointment Book, and PowerTrials- Leadership and knowledge development experience through teaching onsite and remotely to both clients and Cerner associates with both small and large classes- Created internal documentation to help new team members learn the Core solution- Aided in the conversion of 25 solutions for a new footprint at Loma Linda University Medical Center- Recipient of four Consulting ACE Awards and a Consulting Project Eagle Award- Served as the primary point of contact for Millennium user security issues at Palmetto General Hospital for their go-live- Provided prolonged on-site and in-person support for end-users at the Los Angeles County Probation Facility. This project proved challenging in that it was a securely guarded location with unique system design requirements- Significantly improved internal process for auditing Millennium system privileges- Supported client projects, from Kick Off to Post Conversion, for PathNet at Hackensack University, CPOE at Cape Fear Valley, CPOE at Tri-City, ambulatory rollout and optimization at Evergreen, PowerTrials at University of Missouri, CPOE at Tallahassee Memorial, optimization and facility rollout at Adventist Maryland, behavioral health at Orange County, and inpatient at Athens Regional

- Provided first tier technical support, through phone, email, and in person, for user accounts, network connectivity, and commonly used University software applications

- Assisted in human resource information databasing, selection of a new human resource management software, and spreadsheet creation for business processes