Providing support with business case development, project management, and transformation / change management.

In this role I focused on improving the business performance and also managing a commercial portfolio of products. Here's some examples in which I did this:1. Led several whole business initiatives to transform our business model to better meet customers’ and patients’ needs.2. Built and facilitated a comprehensive integrated business planning process for human pharma business3. Delivered blended training programs for sales and marketing, covering skills development, product knowledge, healthcare compliance and new starter program4. As a regional (Europe/Canada/Australia/New Zeeland) workstream lead; delivered the design for a centre of excellence for standard reporting for the region based in Austria5. Built organisational competency in utilising data and information to develop insights and actions

I led of team of Key Account Managers where our focus was working with key local healthcare organisations to improve access and availability of Boehringer’s medicines.1. Successfully brought a multiple party joint working program to our customers to improve patient outcomes2. Key Account Management is a team sport and I worked to develop internal frameworks for the KAMs to work cross-functionally to deliver on customers’ and business requirements3. Developed momentum and alignment across business areas to appropriately prioritise resources and support for the KAM team

(This role held concurrently with Dir. Commercial Operations and Business Excellence)As member of the UK & Ireland Executive Committee provided leadership and representation for Irish organisation. A few significant achievements were:1. With local leaders established a forum for addressing local topics and supporting the culture of the business2. Delivery of a road-map outlining structural and go-to-market changes needed to be more successful in the Irish market3. Utilised opportunities to spotlight local leaders to the wider UK & Ireland business

This was my first role in the commercial side of the pharma business and I was focused on ensuring we had accurate information and our external supply chain was working well for us and our customers.1. Implementation of an upgrade of our CRM System which allowed us a more complete understanding of our customers, particularly our customer interactions2. Successfully rationalised the number of wholesalers Boehringer would supply for the UK market3. Developed a product transition implementation approach for our COPD portfolio which allowed us to achieve results commercially and for patients

My aim in this role was to ensure that each of the business units were run on sound financial principles and that we made robust business decisions. I am especially please with delivering on the following:1. Ensured, with my team, that we provided on behalf of the business good financial planning and reporting and challenge to improve financial results2. Developed inter-company financial reporting relating to co-promotion expenditure, resource allocation and sales progression3. Established team as valuable business partners for the commercial business units.