Adam Wallace Email and Phone Number

Accomplishments• Managed and ran the IT department, ensuring smooth operations and strategic alignment with business goals.• Built and led a development team tasked with implementing a new Human Resources and Accounting System to support $90 million in government contracts, primarily with the Department of Defense (DOD).• Successfully implemented ADP Workforce Now, improving efficiency and compliance with government contract requirements.• Instituted an Agile process, leveraging Jira, to better track all IT work and improve overall performance.• Delivered a comprehensive Power BI platform that provided enhanced data insights and reporting capabilities, meeting the complex needs of the organization and its clients.• Improved IT department performance and established robust processes for future development projects.

• Managed, defined roles and developed growth plans for all IT resources, including: Managers, Architects, Developers, Business Analysts, QA, and Support resources.• Coached employees through complex professional and personal issues.• Defined and evolved reliable and scalable processes and technical solutions to meet the needs of our customers and providers.• Created vision for software products that support the strategic goals of the company.• Delivered software solutions (both off-the-shelf and custom depending on efficiencies and needs) to internal users required to provide the highest quality service to our customers.• Implemented cutting-edge technology to insure our software solutions kept the company ahead of the competition, including: Mobile, Cloud-Based, BI & Analytics tools.• Drove innovative changes that increase profit and process efficiencies to create a foundation for growth.• Insured regular and effective communication to customers, providers, executives, and internal users regarding any process or solution improvements.• Implemented solutions to insure seamless disaster recovery processes and best practices.• Introduced comprehensive Agile software methodology, replacing existing development approach.• Collaborated with department heads to insure all IT needs were prioritized and addressed appropriately and in a timely fashion.• Developed and managed the $300 million revenue company’s IT budget (< 1% allocated to IT).• Built and presented investment recommendations to secure funding for strategic IT initiatives.• Created development standards and implemented industry best practices.• Partnered with 3rd party companies to augment staff, purchase software or build solutions.• Facilitated workshops with marketing and SME’s to ensure development efforts and product evolution enhancements are properly aligned with corporate strategy.

• Managed 13 business analysts and 2 systems analysts.• Managed 12 associate and lead developers for the company’s Integration Factory, Enterprise Applications and Enterprise Services.• Worked with the leadership team to define and drive technological strategies.• Responsible for the delivery of all functional, business and system requirements.• Responsible for all delivery of code associated with software enhancements.• Prioritized, assigned and monitored more than 30 concurrent projects in accordance with the company’s strategic direction.• Planned training and career growth paths for all direct reports.• Coached employees through difficult situations.• Defined processes for new business analysts to use as part of the discovery and elaboration phases of the SDLC.• Implemented RUP and JAD tools to be used by business analysts.• Trained new business and systems analysts on current process, company systems and environments, and corporate culture.• Worked with development, support, architecture and marketing groups to advance the company’s platform in a manner that satisfies all of the stakeholders’ needs.• Managed group budgets• Created development standards and implement industry best practices.• Provided as needed guidance to 2nd and 3rd level support teams.• Contributed to the advancement of the company’s corporate architecture.