Adam Laufenberg Email & Phone Number

Charlotte, North Carolina Area

Based In Leawood Kansas

- Manage projects and Support Staff in the Great Lakes Region - Liaise between medical facilities and Billing Implementation Team- Create and manage project plans to implement changes made throughout the company- Create, organize, and facilitate training courses on site- Provide support and troubleshooting for billing offices- Analyze current processes to find and implement Best Practices

- Provide training and support to new employees and their continuing education - Coach and develop call center skills, including soft skills, customer service, systems, policy, and technical troubleshooting - Participate in national conference calls and meetings focused on the development and deployment of new training curricula

Executive Overnight Logistics:- Manage the general operations of an overnight team, including sales floor replenishment, maintenance, cleaning, security, and safety of the store - Interview prospective employees - Train and develop team members in stock management, inventory, and computer-based skillsExecutive Guest Service:- Supervise front lane operations and customer service, including cashiers, cash office, food court, and branding- Represent Target at career… Show more Executive Overnight Logistics:- Manage the general operations of an overnight team, including sales floor replenishment, maintenance, cleaning, security, and safety of the store - Interview prospective employees - Train and develop team members in stock management, inventory, and computer-based skillsExecutive Guest Service:- Supervise front lane operations and customer service, including cashiers, cash office, food court, and branding- Represent Target at career fairs and in the interview process- Train and develop employees in customer service, cash management, product demonstration, merchandising, inventory management, food handling, and cashiering- Train for new store openings, implement new company programs and initiatives throughout the district, develop store executives prior to their promotion Show less