Adam Carlson Email & Phone Number

• Provide 24x7 Help Desk support in theater to end-users• Install and de-install DVB-RCS systems and user locations, as needed• Assist DVB-RCS users in maintaining an operational and properly function system• Travel to end-user locations for inventory, repair, troubleshooting, maintenance, training and upgrade of end-user systems• Maintain on-site spare parts inventory for the repair/upgrade on deployed systems• Complete Trip Reports within 5 calendar days of site visits• Perform alignment of satellite dishes• Perform Test and evaluation for all electronic equipment requiring repair- requires the use of multi-meters, oscilloscopes, spectrum analyzers and cable testers Evaluate system outages and provide detailed descriptions through a tiered level of support structure• Image computers• Install, program and operate Cisco switches• Install, program and operate Advantech S5120 modems• Install and maintain VSAT antennas, LNB's and BUCS.

Oconus

Operate and maintain iDirect Hub to include: Dell NMS and PP blades, Cisco routers & switches, Brocade switches, Vertex RSI antenna & subsystems, Terrasat BUCS and Norsat LNB’s, iDirect modems.Operate and maintain Rantec antenna systems & AXIOM modems.

Bagram Airfield

• Provide 24x7 Help Desk support in theater to end-users• Install and de-install DVB-RCS systems and user locations, as needed• Assist DVB-RCS users in maintaining an operational and properly function system• Travel to end-user locations for inventory, repair, troubleshooting, maintenance, training and upgrade of end-user systems• Maintain on-site spare parts inventory for the repair/upgrade on deployed systems• Complete Trip Reports within 5 calendar days of site visits• Perform alignment of satellite dishes• Perform Test and evaluation for all electronic equipment requiring repair- requires the use of multi-meters, oscilloscopes, spectrum analyzers and cable testers Evaluate system outages and provide detailed descriptions through a tiered level of support structure• Image computers• Install, program and operate Cisco switches• Install, program and operate Advantech S5120 modems• Install and maintain VSAT antennas, LNB's and BUCS.

Bagram Airfield

As a Customer Service Engineer working on three separate Deployable Ku-Band Earth Terminals (DKET) in Bagram Afghanistan. I was responsible for operating and maintaining the Ku-Band Satellite Communications (SATCOM) Earth Terminals and associated equipment which included; Frequency Division Multiple Access (FDMA) Modems, Time Division Multiple Access (TDMA) Modems, Sun Microsystems V120 Servers, High Power Amplifiers (HPA), Up-converters, Down-converters, Antenna Control Units (ACU), Low Noise Amplifiers (LNA), Fiber Optic Transmit and Receive Modems, Satellite Beacon Receivers, and Maxview Monitor and Control software.

Fort Campbell Ky

Operate and maintain Special Operation Forces Deployable Nodes (SDN) with Very Small Aperture Terminal (VSAT) antennas, utilizing iDirect modems

Microwave Systems Operator-Maintainer, Information Technology

Microwave systems installer-maintainers are primarily responsible for installing, operating and maintaining microwave communications.

High School Deploma