Woodland activity centre just outside of Ashby-de-la-Zouch, hosting a variety of events from Airsoft Skirmishes and Nerf Wars parties to Bushcraft and Wildcamping. We have a continuous improvement programme in place, ensuring that Woodland site is changing all the time to better our customers and the wildlife. We also offer private events and private hire of the site.More information on the events we run and to book can be found on our website. www.gunbarrelcreek.co.uk

Fort Wood Holdings Limited owns and operates 1 company under the group with another 4 companies joining the group by the end of 2022.Fort Wood Holdings Group is a trading name of Fort Wood Holdings Limited, registered in England and Wales under company number 13067961

wolfgangairsoft.co.ukManaging Director of Wolfgang Airsoft Limited and 50% share holder.Wolfgang Airsoft Limited is part of the Fort Wood Holdings Limited Group.We will be offering more realistic gameplay and give airsoft players the competitive edge over anyone else.We offer training to teams and individuals and offer experience days that you will never forget. A full list of the services we provide will be made available towards the end of the year.Following our success of running various Airsoft sites, both indoor and outdoor, we have launched our newest line of business to support the growth of the business, Nerf Wars parties. We have now run over a dozen of these parties for birthdays for children from the age of 6.

As director:I am ultimately responsible for all our staff and staff training. Ensuring the day to day running of the business and the standards of work are kept to the highest levels.I ensure all customer accounts are kept up to date and any outstanding invoices are collected within the time specified. I also ensure the business is adequately stocked with the materials and tools of our trade.I ensure all out PAT Testing Engineers are fully qualified and competent in under taking such work as this is a vital role within the Health and Safety Sector. Also, ensuring that our Fire Test Engineers are competent.I deal with all customers and contractors, ensuring full safety and client satisfaction is the main concern on everyone's agenda. I hold a senior role within the business due to my vast amount of experience within the maintenance sector.Project Management:Manage construction projects including Residential Park Homes and Holiday Let Park Homes and Luxury Lodges.Duties include, but not limited to:Formulate and implement long and short range plans consistent with growth strategies for profit.Provide direction to personnel responsible for project execution, equipment, and transportation.Supervise, coach and monitored project team members.Initiate and maintain working relationships with clients and subcontractors.Execute the projects and services consistent with the quality and safety objectives outlined in the plans.Provide assistance to the Project team in technical and commercial aspects of the project.Participate in proposals including assisting in estimating, scheduling, execution and subcontractor selection.Management of projects worth in excess of £5.5Million.Tender submissions and reconciliation:We have started to take on tendered contracts from governing bodies and are looking to take on more contracted works.

50% share holder and director of www.airsoftoperatorsbox.co.ukProviding monthly subscriptions and various Airsoft related products to the Airsoft industry.Expanding our product lines of own brand high quality products.

Ensuring the grounds are kept to show standards and ensuring all maintenance logs are kept up to date and workload is equally distributed and complete.

Manage construction projects including Residential Park Homes and Holiday Let Park Homes and Luxury Lodges.Duties include, but not limited to:Formulate and implement long and short range plans consistent with growth strategies for profit.Provide direction to personnel responsible for project execution, equipment, and transportation.Supervise, coach and monitored project team members.Initiate and maintain working relationships with clients and subcontractors.Execute the projects and services consistent with the quality and safety objectives outlined in the plans.Provide assistance to the Project team in technical and commercial aspects of the project.Participate in proposals including assisting in estimating, scheduling, execution and subcontractor selection.

The best brands at the lowest prices. A&T Discount Store is an established online retailer and has recently opened its first high street store within Derby, UK. We plan to expand this to over 10 stores by 2018, seeing our second store opening by the end of 2016. We aim to offer the lowest prices in the UK on top quality, branded goods. The one thing that sets us apart from many other, big brand, well known names, we are a family run business with no external investment or management.

General garden maintenance and landscaping services.Www.leegardening.co.uk

As Operational Lead, I am responsible for the day to day running of the Webchat and Social Media campaigns for our highly renowned client. Maintaining and increasing the GP of the campaigns as well as ensuring contracted KPIs are being excelled and any challenges that arise are dealt with in a timely manor. WBR and QBR preparation and delivery, along with efficient action tracking and managing of expectations. Support with the personal development of all the campaign, with a focus on shinning Advisors, Deputy Team Leaders and Team Leaders to help climb the progression ladder.

Day to day running of a Webchat team. Daily reporting for both team and campaign stats. Effectively supporting all team members and fellow management colleagues to achieve the best they can.Resolving escalated customer queries in an efficient manor and achieving the appropriate outcome. Both for the customer and company.

As a Service Chat Expert and SME, I have been given the opportunity to become an acting team leader, providing coaching and personal development for all agents on the team and supporting team leaders with any knowledge gaps. This involves supporting on escalated chats, coaching fellow agents on how they can improve on their stats. I am fluent in the use of the LivePerson system, both as an operative and on a managerial level, including reporting on a daily basis, operator support and system management. I have been offering support to team leaders by completing timesheets within the Cascade system. I enjoy challenging situations that require my full attention, along with offering support and knowledge to others. I currently conduct team briefs on a daily basis to relay the teams stats and take onboard any concerns from the team and offer my support and advice. Having a proven ability to lead by example, consistently hit targets, improve best practices and organise time efficiently.

Social Media and Live Chat agent - Main role: Billing Expert and support to fellow colleagues. I was given this opportunity after the Live Chat Video trail came to an end. I'm trained and fluent in the use of Lithium and Live Person.

Live Video Chat Agent - Fully certified agent. Main duties include; Reporting and collating of stats, providing excellent customer service and support to fellow colleagues. This was a great opportunity which was given to me in June 2014, I saw a chance to progress further within the business and gain more knowledge in different systems. I am one of a very small group, who are fully qualified in the use of the Vee24 Chat Video system. This was an initial 3 month trial for Sky, which lasted 6 months and finished with an NPS score of 84 positive.

Effectively answer all technical queries and fully explain any billing issues that customers face on a level that any and all customers can understand, changing the approach of each call as required.

Director of Derby Model Railway Services - www.Derbymodelrailway.comWe offer repair and servicing solutions for model trains and Scalextrics.We buy and sell all items related to the model railway and Scalextrics areas.These services, along with our unique and bespoke customisation service, we offer a services and quality that no other company can. This has enabled us to stay in continued business for over 5 years and we now offer our services at select venues around the country.

Managing all customers accounts, collecting any outstanding invoices along with creating and maintaining new lines of business. Keeping the company finances up to date. Successfully ensured the satisfaction of a regular customer base of 46 customers, with 3 weekly corporate contracts.

To design and build bespoke aquariums for all types of customers, both consumer and business. Along with the professional installation and after care service we provided.

Maintain current contracts as well as creating new lines of business and all types of building work undertaken and completed to a professional standard. Mainly sub-contracted to LivLife UK LTD and Optimum Care LTD

Main duties include Application support (Galaxy Till system, online billing system and park controls), EPOS system support, general IT admin and maintenance of network infrastructure and providing 1st and 2nd Line Support across all business sites within the UK. Traveling to several sites to support with server and other hardware installation.

Maintain current contracts as well as creating new lines of business and all types of building work undertaken and completed to a professional standard. - Mainly sub-contracted to LivLife UK LTD and Optimum Care LTD

General cashier duties, including restocking of display shelving and serving customers both hot and cold food/beverages along with dealing with customer queries and cash handling.