As a manager of quality at Best Buy Canada, my initial focus has been creating standards and best practices while developing and nurturing talent. I was an integral part of ensuring the Finance ERP project was released on time and in a quality manner, providing a framework for UAT; utilizing Zephyr as a source of truth for coordinated efforts between BA’s and QA.● Managed a QA team consisting of 23 direct reports● Developed the QA Career Framework/Rubric resulting in coaching team members along their career paths; career andcompensation conversations, creating promotion portfolios● Successfully promoted 5 direct reports within the last 2 years, and helped move 2 direct reports from QA to SDET and Devpositions● Created testing plans and strategies with multiple teams to ensure entry criteria and test coverage were met to ensure timelinesand quality deliveries● Was part of the QA leadership group responsible for driving and developing the QA roadmap● Interviewed and onboarded QA members to adhere to the QA standards and best practices of Best Buy● Attended high level design sessions and Epic kickoffs to provide QA considerations on flows and experience● Attended all Agile Ceremonies and represented QA based on the standards and best practices implemented at Best Buy● Wrote and executed test cases based on acceptance criteria of User Stories

Upon joining Dynamic Owl (a Microsoft SharePoint consultant), I was the only QA member in the company. I quickly and efficiently implemented QA processes and workflows to ensure product quality and on time deliverables.• Implemented TestRail usage for Test Cases as well as creating JIRA workflows and project boards• Created both Test Plans and Test Cases for an Out of the Box Microsoft Sharepoint Solution as well as a mobile (iOS) application• Worked with our developers to create an automated regression tool to verify smoke test results as well as changes made inreleases

I was responsible for the Commerce site, it was a recent development for them and they were new to methodologies and frameworks as a technology department. I worked very closely as a consultant with leadership and the PMO group to implement proper Agile methodology and workflows.• Lead a team of 8• Interviewed and onboarded new team members• Implemented both Kanban workflow and JIRA• Developed, maintained and executed Test Plans as well as Test Suites & Cases for multiple concurrent projects

As a QA lead at PNI, I managed a team of 24 testers. We were responsible for validating in-house software solutions for all of our digital retail partners. I also ensured that all team members received proper onboarding, had both personal and company goals and that they were setup for success on their given paths.• Was responsible for multiple concurrent projects on numerous teams: API, Kiosk, Mobile (iOS & Android), Print Manager for clients such as: Blacks, Costco, Office Depot, Tesco, Walmart• Created and executed test plans based off requirement documentation as well as acceptance criteria from User Stories• Tested both Front End and Back End functionality (end to end) Including UI/UX, eCommerce, Integration, and RESTful API usingAgile Methodology• Provided accurate estimates during Sprint Planning sessions to ensure on time, quality products

At Podi, an aftermarket automotive manufacturer, I was responsible for overseeing and organizing operational systems, processes and policies. Ensuring each aligned with our internal goals and customers’ needs. During my time at Podi I grew gross sales by 150% annually.• Implemented and supported better management reporting, information flow and management, business process and organizational planning.• Managed day-to-day operations in purchasing as well as product & vendor management.• Completed a full company rebrand upon being hired (website, logo, marketing plan).• Designed and maintained an online presence via forums and social media

Coordinated testing efforts and maintained a high level of communication between Project Management, Development, Design and Release teamsEdited and implemented Client Specification Documents based off of Client feedback and change requestsExecuted test plans focused on app functionality and requirements/specificationsWas the go-to QA representative for the pilot Agile team at QuickMobile ensuring that QA best practices were adhered to as well as communicating how Agile would change current methodologiesDelivered Conference Based Mobile Applications (iOS, Android, BB, Win7) & PHP Websites (SOAP) for clients such as; Accenture, Adobe, AIG, AT&T, Crown Holdings, Goodyear, Google, Kraft, Liberty Mutual, Oracle, Pepsi, PSAV, Target, The United Nations, Visa, etc. Technical Experience in Mobile Application & Mobile Web testing with; Eclipse, JIRA, QuickStart (In House CMS), Sequel Pro, SVN, TRAC, Xcode,

Developed Brand Positioning Statement, Social Strategy and ContestsEnsured Brand alignment and managed projects between Design/Web/Social teams which included; resourcing photographers, speakers, copy writers and designers for required assets and copyManaged Web development timelines and requirementsMaintained strong communication between all teams

Production: Reviewed and Implemented Living World aspects; Sidewalk Networks, Spawning Regions, Race Barriers.Moderated User Testing and compiled feedback for review.Participated in Design/Feedback review meetings.Provided objective design feedback on a regular basis resulting in numerous changes/improvements.Participated in the UFG Peer Mentorship Program (Production Role).QA: Authored test cases based on the software design and functionality requirements, which ensured the thorough testing of the product and adherence to design requirements.Tested software for functionality, content, and compliance.Completed both daily smoke tests and weekly regression cycles.Technical Experience in Software testing with; DevTrack (Web), Test Track Pro (TTP), Hansoft, Buildlab, Microsoft Visual Studio 2008, Perforce, In House Game Editor

Maintained all web aspects; website, e-store, blog and forum presence.Handled all Media/Interview requests.Participated in the conceptual phase of the design cycle.Implemented tracking systems and reporting on traffic, trends, and use cases.Technical Experience in eComm/Tracking with; PayPal, Google Analytics, (third party) CRM

Adam worked as a Team Lead at Riptown/Fiver Media (currently nZone Media), responsible for his own division within the QA department. He was very organized, detail oriented and acted as a great mentor to the analysts that worked with him. He demonstrated great knowledge in the QA field and was a great asset to the company.I would strongly recommend Adam to any individual or company looking to work with him.-------------------------Jamie Garratt - Former Director of QA

Managed on average teams that consisted of 10 people or more along with providing application training for classes of up to 30 people. Developed and maintained test plans, test cases and overall team metrics.Tested a total of 9 titles with 4 first passes through ECG/CQC (4/4 when in a Senior Tester role)Technical Experience in Software testing with; DevTrack (client), DevTest, JUICE