Prepared returns for students who self-prepared their taxes, or whose return was prepared improperly and did not claim the American Opportunity Credit and other tax advantages afforded to students. Generated many thousands of dollars in additional, previously unclaimed tax advantages for students as well as corrected previous tax preparation errors. Researched complex tax issues relating to client's situations to employ the best tax strategy for past returns and in the future. Counseled with and advised many individuals and married couples on tax strategy going forward to generate favorable tax and other outcomes. Learned key marketing and customer service strategies to gain and retain new clients as well as networked with existing clients to gain potential future clients.

Assisted internal audit directors in the planning and fine tuning of audits of various departments within the university. Developed custom audit procedures to test for specific criteria depending on the department audited. Performed various agreed upon procedures testing items and information never before analyzed by the internal audit department. Performed various audit procedures to test the internal controls and the use of school resources for a wide variety of university departments.Worked effectively as a team to timely accomplish audit procedures such as tests of controls, general ledger analyses, departmental transactions, travel transactions, budgeting issues, and operational audit procedures. Became proficient in the use of Team Mate, IDEA, ISeries and Feith software systems.

- Manage all customer accounts, hire employees & supervise performance evaluations.- Conduct interviews, dispatch employees & review prospective employee resumes.- Execute payroll on a daily and weekly basis while reporting to upper management.- Audit payroll & invoice procedures while managing confidential client information.

- Translated Spanish to English for several subcontractors & their employees.- Managed 25+ employees on day to day basis ensuring flawless & detailed work.- Implemented frequent quality checks throughout the company for multiple jobs sites.- Operated heavy equipment in accordance with all OSHA & company regulations.

- Collected client payments and issued end-of-day reports to upper management.- Exceeded sales expectations and goals by up to 300%.- Directed repair operations through pricing bids, repairs and product quality checks.- Oversaw daily and monthly jewelry inventory while maintaining current audit reports.