Adam Machnicki Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

- Technical management and programs coordination for Last MIle Global Routing Platform planning 8+ billion deliveries annually- Drove 15 development and machine learning innovation programs generating $500MM in routes operational and efficiency savings- Spearheaded requirements, and solutions alignment across Product Management, Development and Science Teams- Responsible for annual strategic planning affecting 17 billion dollars in Amazon Logistics controllable spend- Established program management standards and processes adopted across entire Last MIle Organization- Hired and/or mentored 20+ PM and TPM individuals- Managed team of 4 Sr TPMs

Austin, Texas, Us

- Carried actual responsibilities of Global Services Delivery Manager- Drove growth of ACS Communications business from $8M to $13.5M- Reduced ACS services complexity and optimized delivery costs by 20%- Added 4 major product families to ACS services portfolio - Business Support Systems, Operational Support Systems, Acme Packet, Tekelec- Synchronized efforts across various Business Units including Software Engineering, Technical Support, Product Management, and Sales- Coordinated and managed team of 40 ACS engineers across the globe- Accountable for ACS services quality in NA, LAD and JAPAC regions

Austin, Texas, Us

- Technical Leader for 3 large telcos in LAD and EMEA- Subject Matter Expert for Communications Convergent Charging Solution and Billing and Revenue Management- Introduced portfolio of ACS Proactive Services resulting in $1M in additional revenue- Individually trained 15 engineers in telecommunications solutions

Austin, Texas, Us

- global reporting and monitoring of all support activities related to Oracle Network Charging and Control product- Technical Leader for Customer at Uruguay, which includes managing customer’s platform development and cooperating work of Oracle’s and Customer’s engineers- advanced technical support as a single point of contact for customers in Poland, Belgium, Denmark, United Arabic Emirates, Malaysia, Indonesia, New Zealand and Uruguay- supported solutions involve Oracle servers, Oracle Storage and EMC storage (hardware layer); Solaris, Oracle DB including RAC, Sun Cluster and Veritas SF or SVM (middleware layer); OCNCC product (application layer)- supported protocols include INAP, ISUP, MAP, CAP, SIP, SMPP, Diameter, Radius, SMTP and CDMA in many different versions and customizations- services restoration in case of critical and serious issues which require 24x7 attention- handling critical situations related to heavy revenue loss in case of services’ outages- delivering Advanced Customer Support services e.g. 24x7 technical assistance, product and backup assessment, upgrade procedures- managing customers’ relations- On-Call duties

Austin, Texas, Us

- Technical Leader for Customer at Belgium, which includes managing customer’s platform development and cooperating work of Oracle’s and Customer’s engineers- advanced technical support as a single point of contact for customers in Poland, Belgium, Denmark, United Arabic Emirates, Malaysia, Indonesia and New Zealand- supported solutions involve Oracle servers, Oracle Storage and EMC storage (hardware layer); Solaris, Oracle DB including RAC, Sun Cluster and Veritas SF or SVM (middleware layer); OCNCC product (application layer)- supported protocols include INAP, ISUP, MAP, CAP, SIP, SMPP, Diameter, Radius, SMTP and CDMA in many different versions and customizations- supporting highly customized solutions e.g. Prepaid Intelligence Server and Prepaid Statistic Server- services restoration in case of critical and serious issues which require 24x7 attention- handling critical situations related to heavy revenue loss in case of services’ outages- delivering Advanced Customer Support services e.g. 24x7 technical assistance, product and backup assessment, upgrade procedures- managing customers’ relations- On-Call duties

Malakoff, Île-De-France, Fr

- cooperation with one of the biggest mobile operators in Poland- cooperation with mobile operators abroad in UAE, Egypt, Netherlands, and Belgium- maintaining an intelligent network for a pre-paid mobile platform based on eSG applications- solving technical issues and minimizing the service impact- installing the updates and upgrades – middleware and eSG applications- realization of projects- creating support and project documentation- keeping good relations with the customer within the country and abroad

- Installation and administration of borderline servers and securityappliances- Security audits and penetration tests (simulated cyber attacks)- Implementation and enforcement of IT Security Policies

São Paulo, São Paulo, Br

- Administration of Linux and Windows servers- Analysis of computer systems security