Pratham Manocha Email & Phone Number

Brisbane, Queensland, Australia

Australia

Founder & Lead Developer, Aion Labs, Sydney, NSW (Dec 2023 - Present)During my Honours year, I embarked on a side venture by founding a digital marketing company, successfully delivering services to five clients across Australia. I offered comprehensive digital solutions, including WordPress development, SEO optimization, and social media management, which led to significant online growth for my clients.Digital Marketing & Development:- BrisbaneBikeRental.com.au: Increased daily sales by managing effective Google Ad campaigns and refining digital marketing strategies, making a notable impact in a highly competitive market.- Chattkore Restaurant, Sydney: Designed and implemented a bespoke POS system, streamlining operations and enhancing service efficiency.- OneGoCare.com.au: Executed a targeted SEO strategy that significantly improved online visibility and search engine rankings, driving higher traffic and user engagement.- Blackluxechauffeurs.com.au & Blackluxetransfers.com.au: Led a full-scale website development and digital marketing initiative, resulting in $100k business growth through strategically executed online campaigns.- RoyalIndianandPakistani.com.au: Developed and implemented customized digital marketing strategies for a prominent Melbourne restaurant, significantly boosting their online presence and customer engagement.Technical Contributions:- Successfully migrated OneGoCare's website tech stack from Next.js to WordPress, reducing maintenance costs by 40% while ensuring accessibility compliance with NDIS standards.- Developed a mobile ordering system for Chattkore FoodTruck, featuring real-time inventory management and EFTPOS integration, which reduced transaction times.- Created a custom WordPress theme for Royal Indian and Pakistani, integrated with WooCommerce, leading to a 40% increase in mobile traffic.

Melbourne, Victoria, Australia

Reporting to the CTO and collaborating closely with cross-functional teams, I contributed to the full software development lifecycle (SDLC), focusing on delivering robust, scalable, and high-performance software solutions.Led the comprehensive rebuild of the AttendMe school management system, transitioning from JavaScript to TypeScript, resulting in a 150% increase in the user base across 15 schools in 2 states. Demonstrated proficiency in cloud migration, scalability, and performance optimization.Developed a modern, responsive Angular dashboard that optimized user experience by reducing average page load times by 1.5 seconds, reflecting my commitment to efficient coding practices and performance enhancements.Engineered secure login APIs for the ASP.NET Core backend using OAuth and JWT Tokens, ensuring robust authentication and authorization, crucial for maintaining data integrity and security in a multi-user environment.Designed and delivered a scalable, API-driven invoice generator with detailed documentation, leveraging Aspose.PDF for .NET to streamline invoice generation processes, facilitating easy maintenance and support.Technologies Used: C#, ASP.NET Core, TypeScript, Angular, SQL Server, OAuth, JWT Tokens, Visual Studio, Aspose.PDF

Gold Coast, Queensland, Australia

- Proactively monitor and manage IT requests using ITSM tools, ensuring swift resolutions in alignment with ITIL v4 processes for optimal service delivery.- Offer expert-level assistance for IT challenges, maintaining end-to-end ownership of incidents and requests, with a focus on customer satisfaction and adherence to ITIL standards.- Expertly troubleshoot diverse software and hardware issues, with a specialization in unified communication tools like Skype for Business & MS Teams, ensuring seamless service operation.- Flexibly operate both remotely and on-site, collaborating with depot staff for efficient fault resolution, leveraging ServiceNow for tracking and managing incidents.- Masterfully handle OS imaging, rigorous testing, and diagnostic evaluations, ensuring system integrity and compliance with ITIL guidelines.

Phoenix, Arizona, United States

- Implemented secure online transaction processing by setting up Stripe Payment Gateway integration APIs, driving over $25,000 in payments. Demonstrated expertise in payment security and API development.- Optimized deployment processes by integrating CI/CD pipelines using GitHub Actions, reducing deployment time by 75%. Showcased strong automation and continuous delivery skills.- Contributed to the development of a Python REST API backend, improving code quality and maintainability. Demonstrated proficiency in Python and RESTful architecture.- Collaborated with cross-functional teams to develop and implement website components in Squiz Matrix CMS from Figma designs, ensuring seamless integration and adherence to design specifications.- Developed an API to convert every type of file (.pdf, .rtf, .odt, .ppt, .docx) to .csv from scratch on python- Added flask apps and deployed them to EC2 service of AWS

Bachelor Of Engineering - Be, Computer Software Engineering

-UQ EAIT STUDENT AMBASSADOR -Completed my Thesis in the Topic of "Evaluating the Robustness of LLMs against QVGs"

High School, Engineering Science, 10.0/10.0 Cgpa (Class Xth), 91% (Class Xii)

Activities and Societies: Computer Society Head, House Captain, Debate Team, Astronomy Club Head, School Band, Badminton Team