• Managing a team of 8 software engineers and and 8 off-shore contractors in order to deliver product and value to customers while ensuring adherence to development best practices.• Growing the team and their agile processes. Acting as scrum master and having improved sprint accuracy by 20% with a growing velocity by mitigating context switching.• Connecting and presenting with executive leadership in order to illuminate problem areas and to offer up possible solutions, searching to maintain a balance of delivery and innovation.• Fostering partnerships and conflict resolution to better collaborate and improve the developer experience with building upon company culture.• Estimating workload and capacity with new exercise to rapidly determine baselines while driving technical design that covers core product and architecture transitions.

• Supported a department of 30 individuals who owned all external facing digital assets across NetJets andpartnering companies. Worked closely with marketing, architecture, and product organizations.• Fostered a growing team culture that empowered decision making and personal development, utilizing new opportunities for training and development at the individual and team level.• Implemented as a part of a team a new interviewing and screening process. Acquiring and utilizing thirdparty tools in order to have a more efficient process that prioritizes quality candidates.• Partnered with architecture to organize a new system and tech stack for a 3 year IT transformation withfocused business initiatives to enhance performance, delivery, and user experience.• Managed the adoption and migration of Content Management Systems while investing in multiple vendor relationships that grew into deeper partnerships expanding our product suite and life-cycle management.• Committed a road map process and review, targeting business objectives while completing necessarytechnical upgrades, versioning, and control systems.

•Partnered directly with VPs and Directors of engineering, Project Management, Product Owners, and Customer Support to develop and lead a new department tasked with building scaling innovation products discovered within healthcare market research.•Oversaw 5 managers and a department of 40 engineers with a vastly scaling backlog of work measuring 100+ projects. Helped develop cost/risk analysis and technical reviews in order to evaluate resource allocation.•Trained managers in people leadership, hosting productive meetings and becoming engaging leaders for passionate workers, identifying opportunities for developing engineers to grow and feel connected during a fully remote experience.•Analyzed and evaluated engineering capacities and forecasts to support customer engagement, sales, human resources to plan and monitor fiscal year budget and monitoring.•Lead the review of technical tools, meeting ethos, and quality management to unlock engineers to do what they do best while calling for better support and accountability for coding practices.

•Managed 2 teams of 16 people total in the delivery and tracking of 10-15 projects at any given time, including claims status and submission, prior auth, NoA, and eligibility.•Supported project managers and product owners by developing roadmap tools and planning to effectively communicate workload predictions.•Formalized, implemented, and rolled out standards and template for processing data on a large scale.•Utilized regular 1:1s, skip levels, and performance reviews to encourage, guide, and give productive critical feedback to all engineers.•Significant leadership efforts and involved in training of new employees ranging from entry level to leadership across the organization. Created interviewing standards and methods partnering with vendors to manage applicants.

•Managed and executed the delivery of Centura projects. 19 projects in less than 5 months that equates for 72% of all human power delivered by Olive.•Consistently modeled execution in project completion while coaching and mentoring of methodologies.•Implemented process improvement for time tracking via Tempo for forecasting and resource modeling.•Collaborated with leadership and peers for process improvement and technological design. •Demonstrated strong communication skills in handling high priority customers at each stage of the customer experience from sales to Omega.

•Developed custom automations to streamline healthcare processes utilizing selenium skills, computer vision, and OCR.•Improved and documented working standards for sensitive data including PHI and adhering to HIPPA security practices.

•Manage process workflow in the JIRA system on a team of 4 to complete daily and seasonal projects.• Standardized and developed web styling with Marketing and Design teams to implement standards for CSSand web design, building a consistent brand and benchmarks.• Implemented responsive design across all major browsers and multiple CMS platforms.• Research and test for user accessibility, working with consultants and design team to build a AA standardaccesible environment for users with disabilities.• Create and maintain reusable and extensible templates to improve CMS workflow.

• Sole developer and designer producing all print and web material for public health awareness intiatives.• Constructed an internal employee interface for the purpose of file management, communication, and accreditationwithin three months.• Developed front and back-end of entire online presence, including form and data management with theFranklin County area for multiple departments.

• Designed, tested, and integrated features for security software including OpenVAS and Nessus certification.• Built and Managed PSQL database architecture for clientele.• Developed new set of deployment scripts for Linux based security management appliance.• Setup and managed Palo Alto firewalls, networks, SSL/VPN, and User Identification for customers to improvenetwork security and data safety.