United States Veteran and IT Program Manager, and serviceman with experience in Information Technology Systems. Excels in creating documentation and implementing IT and Compliance programs at organizations of 150+ FTEs including implementing JAMF Completing HITRUST certification, and creating processes and programs for onboarding, offboarding, and remote help desk support for employees.Hired, managed, and oversaw day-to-day operations of IT Help Desk Specialist. Oversaw and assisted with rolling out compliance infrastructure. Excellent organizational skills with the proven ability to multitask and deliver under pressure while maintaining accuracy and composure. A quick learner and self-starter, with the ability to successfully communicate with all levels of management to achieve specific goals. Managed and led teams of direct reports to achieve IT strategy and corporate goals. Created and implemented Company Level OKRs to ensure strategy and progression along to maintain partnerships with the business to achieve standard goals. The knowledge and skills acquired throughout my education and work experience, such as analysis, design, as well as implementation and testing of software systems, have enabled me the ability to supervise, train, and effectively assess and solve problems while being an asset to the overall team success. Seeking to work as an IT, Safety, and HR Officer with opportunities to expand upon my existing skill base.