Software Implementation Specialist
Current- Travel to customer sites and apply product and industry knowledge to ensure a smooth transition for customers from either competitive Dealership Management System Software (DMS) or Reynolds’ older solutions
- Before leading upcoming installs, communicate and build rapport with the customer to identify their business needs and create tailored training and implementation plans for them
- Work at customer site to understand dealership-specific processes and configure the software to meet… Show more
- Work at customer site to understand dealership-specific processes and configure the software to meet those needs without interrupting their current flow of business
- Provide on-site training to ensure employees can efficiently perform their day-to-day tasks and operations
- During the multi-week install, discuss opportunities for additional value with other available products and services Show less