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Adam Doherty Email & Phone Number
Director of Strategic Planning and Analytics, US Consumer Services
at
Western Union
1 work email found
@optum.com
2 phones found area 303
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Strategic Planning and Analytics, US Consumer Services
Location
Denver, Colorado, United States
Company size
Who is Adam Doherty? Overview
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Quick answer
Adam Doherty is listed as Director of Strategic Planning and Analytics, US Consumer Services at Western Union, a company with 14893 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at optum.com, phone signal with area code 303, and a matched LinkedIn profile for Adam Doherty.
Adam Doherty previously worked as Director of Customer Experience Analytics & Strategy at Western Union and Customer Experience Consultant at Meta. Adam Doherty holds Bachelor’S Degree, Economics from Dartmouth College.
Company email context
Email format at Western Union
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{first}.{last}@optum.com
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AeroLeads found 1 current-domain work email signal for Adam Doherty. Compare company email patterns before reaching out.
Profile bio
About Adam Doherty
I am a Data Analytics Solutions Leader with 10+ years of experience transforming financial services, healthcare, and early stage companies through projects rooted in data analytics.I’m a well-rounded technology professional experienced in leading highly technical client engagements, development projects, and product initiatives. I enjoy telling stories through data, where a breadth and depth of knowledge across data platforms, applications, systems, and strategies reveal solutions to the most complex business challenges. As a collaborative problem-solver, I’m passionate about working with internal and external stakeholders to define goals while driving innovation and optimization across all areas of business operations. I’m a natural leader whose strong communication and relationship-building skills are vital to leading enterprise-scale clients through digital transformations and data-centric customer experience and improvement programs.
Listed skills include Data Analysis, Sql, Powerpoint, Quantitative Analytics, and 23 others.
Current workplace
Adam Doherty's current company
Company context helps verify the profile and gives searchers a useful next step.
Western Union
9 roles
Adam Doherty work experience
A career timeline built from the work history available for this profile.
Director Of Customer Experience Analytics & Strategy
CurrentI founded Western Union's Customer Experience Analytics program. We retrieved and connected 10 disparate customer interaction data sources to analyze the natural behaviors of our customers in order to drive change to reduce customer friction. Channels analyzed include website, mobile app, IVR, agent call center, CSAT (NPS), and others to view the entire.
Jun 2023 - Present
Customer Experience Consultant
I acted as an ambassador to Meta's Reality Labs (Meta Quest) customers. I utilized customer intelligence data from various sources to uncover insights and opportunities for CX improvements. I collaborated across the organization to drive change that increased customer satisfaction while decreasing operational costs.
May 2023 - Jun 2023
Senior Solutions Engineer
I provided my expertise in customer experience analytics and vendor tooling to a Series A B2B SaaS startup, with a focus on pre-sales and post-sales data analytics and value generation.I partnered directly with Fin’s clients’ CX teams to gather and translate requirements into functional analytics solutions that drove process improvements and productivity.
May 2022 - Feb 2023
Principal Data Scientist, Customer Experience
I collaborated across the enterprise to provide journey analytics and business intelligence insights to inform business decisions for various verticals focused on digital and virtual specialized behavioral, telehealth, and pharmacy services. I leveraged data sets from across the organization including IVR, Adobe Clickstream, call center, electronic medical.
Jun 2020 - Apr 2022
Managing Consultant, Customer Solutions
I led a team of five consultants delivering customer journey analytics to Fortune 100 clients, leveraging proprietary enterprise customer data software platform aggregating data from various customer interaction sources. I also drove all aspects of client relationships, serving as the primary point of contact and go-to expert in customer journey analytics.
Aug 2019 - May 2020
Senior Consultant
May 2017 - Aug 2019
Business Analyst
Jan 2015 - May 2017
Analyst, Paid Search
I managed pay-per-click advertising accounts, including national online retailers and tourism aggregators, gaining well-rounded insight into marketing, analytics, and business operations while delivering insights to drive growth and ROI.
Aug 2013 - Jan 2015
Team & coworkers
Colleagues at Western Union
Other employees you can reach at westernunion.com. View company contacts for 14893 employees →
RP
Reychel Picado Fonseca
Colleague at Western UnionHeredia, Costa Rica, Costa Rica
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MK
Michal Kaczmarczyk
Colleague at Western UnionCounty Kildare, Ireland, Ireland
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MA
Masood Ahmed
Colleague at Western UnionSiwan, Bihar, India, India
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MJ
Madison Jackson
Colleague at Western UnionWashington, District Of Columbia, United States, United States
View →
JB
Joanna Buenafe
Colleague at Western UnionQuezon City, National Capital Region, Philippines, Philippines
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WC
Western Center
Colleague at Western UnionNigeria, Nigeria
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郝
郝金龙
Colleague at Western UnionGuangzhou, Guangdong, China, China
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JD
Jefferson Dixon Sterling
Colleague at Western UnionSanta Ana, San Jose, Costa Rica, Costa Rica
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VZ
Vaida Zamblauskiene
Colleague at Western UnionVilnius, Vilniaus, Lithuania, Lithuania
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TU
Tharuka Udayangani
Colleague at Western UnionSri Lanka, Sri Lanka
View →
Reychel Picado Fonseca
Colleague at Western UnionHeredia, Costa Rica, Costa Rica
View →
MK
Michal Kaczmarczyk
Colleague at Western UnionCounty Kildare, Ireland, Ireland
View →
MA
Masood Ahmed
Colleague at Western UnionSiwan, Bihar, India, India
View →
MJ
Madison Jackson
Colleague at Western UnionWashington, District Of Columbia, United States, United States
View →
JB
Joanna Buenafe
Colleague at Western UnionQuezon City, National Capital Region, Philippines, Philippines
View →
WC
Western Center
Colleague at Western UnionNigeria, Nigeria
View →
郝
郝金龙
Colleague at Western UnionGuangzhou, Guangdong, China, China
View →
JD
Jefferson Dixon Sterling
Colleague at Western UnionSanta Ana, San Jose, Costa Rica, Costa Rica
View →
VZ
Vaida Zamblauskiene
Colleague at Western UnionVilnius, Vilniaus, Lithuania, Lithuania
View →
TU
Tharuka Udayangani
Colleague at Western UnionSri Lanka, Sri Lanka
View →
1 education record
Adam Doherty education
-
Dartmouth College
FAQ
Frequently asked questions about Adam Doherty
Quick answers generated from the profile data available on this page.
What company does Adam Doherty work for?
Adam Doherty works for Western Union.
What is Adam Doherty's role at Western Union?
Adam Doherty is listed as Director of Strategic Planning and Analytics, US Consumer Services at Western Union.
What is Adam Doherty's email address?
AeroLeads has found 1 work email signal at @optum.com for Adam Doherty at Western Union.
What is Adam Doherty's phone number?
AeroLeads has found 2 phone signal(s) with area code 303 for Adam Doherty at Western Union.
Where is Adam Doherty based?
Adam Doherty is based in Denver, Colorado, United States while working with Western Union.
What companies has Adam Doherty worked for?
Adam Doherty has worked for Western Union, Meta, Fin.Com, Optum, and Brytercx.
Who are Adam Doherty's colleagues at Western Union?
Adam Doherty's colleagues at Western Union include Reychel Picado Fonseca, Michal Kaczmarczyk, Masood Ahmed, Madison Jackson, and Joanna Buenafe.
How can I contact Adam Doherty?
You can use AeroLeads to view verified contact signals for Adam Doherty at Western Union, including work email, phone, and LinkedIn data when available.
What schools did Adam Doherty attend?
Adam Doherty holds Bachelor’S Degree, Economics from Dartmouth College.
What skills is Adam Doherty known for?
Adam Doherty is listed with skills including Data Analysis, Sql, Powerpoint, Quantitative Analytics, Microsoft Excel, Analysis, R, and Journey Science.
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