Analyzed data related to non-profit and University contracts with the Navy. In charge of processing our monthly billing each month related to NASA work, as well as processing our monthly Metrics reports related to award data. Responsible for creating folders and uploading hundreds of documents to our shared drives. Worked on several Excel-related projects. Update email notification lists for several non-profit companies and Universities that have awards with our organization. Helped organize several cabinets of files as part of projects. Created recurring meeting invites in Outlook. Worked with Excel, Access 2016, PowerPoint, Word, CAMIS and iConnect on a regular basis.

Utilized VLOOKUP and pivot tables through MS Excel in order to organize, summarize and analyze loan information and email statistics. Led main weekly team meeting for a team of 25. Designated as Lead for outgoing servicer email quality control and for Request Tracker, which tracked servicer issues for multiple teams in our office. Tracked email errors for our team and reported those to our team once a month, which led to downturn in amount of email mistakes made. Used MS Office on a daily basis. Helped raise over a thousand dollars through our office's “Help The Homeless” fund-raising program.• Prevented more than two dozen Operational Incidents involving outgoing servicer emails, saving the company hours of paperwork and preventing security breaches.• Quality checked more than 13,000 company emails with greater than 99.9% accuracy (in terms of Operational Incident prevention).

Brought in as a Contractor. Quality checked hundreds of company emails and attachments before emails were sent to servicers in order to ensure correct recipients and information. Created pivot tables to expedite data processing. Promoted to Project Analyst position after 10 months.

Brought in as a Contractor. Processed new hires and terminations, updated and made data corrections to employee records using Humanic (HRIS system). Supported two HR Generalists in this role. Helped streamline the office Humanic system by eliminating unnecessary steps to make employee on-boarding process much faster. Uploaded thousands of employee documents to Humanic, and organized them in my Outlook email folder by employee.

Used SalesForce on a weekly basis to organize client information for two of the top salesman in our entire company. Frequently worked with and protected sensitive client information. Edited insurance proposals for grammar and corrected data for usage by our sales personnel using MS Word. Provided administrative support for office-wide meetings and for sales calls. Helped to process incoming mail and outgoing checks on busy days. Helped pull files for our salesmen on a weekly basis. Created a successful PowerPoint presentation (with sound and visual effects) for a meeting with our company President.