Untangle Health helps businesses move faster in Digital Health through an array of strategy, research, guidance, and execution.

Growth stage start-up, offering an integration platform as a service (iPaas) core product and supplemental offerings, which quickly and cost-efficiently connect disparate healthcare systems.As Director of Strategy and an executive leader, I prioritize, plan, launch, and scale services and initiatives to reach aggressive growth targets.Key Achievements• Developed integrated growth, go-to-market, and operating model strategy focused on digital health channel partners, resulting in 500% YoY revenue growth between FY20 and FY21. • Envisioned and documented business requirements for yet-to-be-released Knowledgebase product from market research and ideation to commercialization planning and sales enablement.• Managed highest priority referral channel partner targets, from contracting through activation, exceeding financial expectations in first 6 weeks.• Aligned revenue team compensation incentives to corporate goals, reimagined pricing model, and streamlined customer buying experience, increasing win rate by 40% and average deal size by 400%.

Strategy and Analytics Operating Portfolio, Healthcare Strategy Competency AreaAs owner of client relationships, analyzed, and defined complex problems, divided them into manageable workstreams, and efficiently developed solutions with thorough supporting detail; constantly utilized business acumen, analytical thinking, and business development skills.Key Achievements• Defined, assessed, and prioritized inorganic growth opportunities in patient-centered care across acute and non-acute setting for global medical technology client; identified and evaluated potential targets and developed execution roadmap.• Orchestrated identification, communication, and delivery of successful pivot when key client stakeholders unexpectedly opted out of originally scoped, real-world data application engagement, resulting in up to $400K in follow-on work.• Identified, pitched, and secured $1.2M in investment funding to stand-up supported offerings for a client's healthcare data exchange marketplace between hospital groups and pharmaceutical companies; led Cloud Engineers, Technical Architects, Deloitte proprietary platform, and Cybersecurity/risk experts.• Drove definition, evaluation, and recommendation of go-to-market strategy for emerging health plan market projected at $28M by 2024; included external landscape analysis and capability assessment. • Developed future-state operating model to increase accountability and customer centricity in client's health plan product development and sales; decreased product time-to-market by 50%. • Identified and prioritized robotics and cognitive automation opportunities within pharmaceutical client’s Administrative Service Center COE, resulting in $10M+ in annual cost savings.

Planned and delivered assigned thread of analysis/workstream and developed deliverables for clients.

Conducted stock research, mutual fund analysis, and assisted in portfolio management for an independent portfolio management firm in Needham, MA.

Owned client relationships; identified risks and proactive solutions; managed teams to be fully accountable for execution; delivered independent appraisals of implementation status; aligned install plans with all communications; performed system audits throughout implementation timeline; leveraged technical project management, analytical evaluation, customer, and team building skills.Key Achievements• Forrest General Hospital: identified severely overdue deliverables for revenue cycle program; coached team through mitigation plan; enhanced customer relations; led on-time execution.• SUNY Upstate Medical University: pinpointed revenue bottlenecks and collaborated with client operational leaders to redistribute responsibilities; exceeded pre-live charging and payment improvement goals.

Oversaw concurrent healthcare initiatives with complex technical configurations, from concept to completion; collaboratively determined project scope, schedule, and budgets; led teams and managed 8 direct reports in implementation of revenue cycle billing software; conducted analysis and researched and assessed clients’ current state, financials, desired outcomes, and business requirements.Key Achievements• University of Colorado Health: took over client experiencing personnel turnover, complex state billing requirements and aggressive implementation schedule; helped client go-live on-time and achieve top 10 key performance metrics across all Epic clients. • Client Mergers, Acquisitions and Roll-Outs: identified market need and developed new tools for client M&As; initiated task force to pursue improved presentations and processes; executed productivity, communication and cost-savings enhancements. • Divisional “Success Check” tools: led standardization of processes to increase productivity; created documentation/recourses to enhance procedures; continually applied “best practices.”

Leveraged financial/technical knowledge and project management skills to analyze customer needs; ensured project teams successfully implemented clients’ revenue cycle billing software; led clients through implementation cycle, from design to Go-Live to post-live optimization.Key Achievement• Gundersen Lutheran Health System: Led and taught system capabilities to help meet aggressive software implementation timeline; oversaw successful execution for 52 clinics in three states.