Adam O'Riley Email & Phone Number

London, England, United Kingdom

- Project managed the re-platforming of Sense and Sense International websites.- Assisted the implementation of Engaging Networks, CRM campaigning platform.- Manage the full product cycle of Sense’s portfolio of digital products from concept to delivery.- Develop a digital product roadmap for Sense to deliver against strategic objectives.- Project manage product development projects and tasks .- Optimise and development Sense’s websites and digital products.- Identification of opportunities for development.- Working with colleagues to develop and enhance user experience.- Inform, upskill and empower teams at Sense to use WordPress and Engaging Networks.- Engaging with families we support and our supporters to ensure our digital products are people-centred.- Managing agencies and suppliers.- Work with colleagues to understand objectives and requirements and develop digital products that meet those requirements - Develop and implement high standards of technical accessibility across our digital products that meet our audiences’ needs

London, United Kingdom

- Line manage the Digital Communications Officer and Digital & Social Media Officer- Oversee the work of the digital team and ensure that the Sense and Sense International websites are maintained and updated, using Umbraco, Drupal and WordPress- Ensure that appropriate testing and quality assurance is carried out and liaise with other departments to ensure that functionality is correct- Manage relationship with support agencies - Update key stake holders on developments of the website and its performance

London, United Kingdom

- Building a marketing strategy for the charity, to include integrated campaigns- Designing new marketing initiatives to promote NGN and its training, consultancy and publication services- Digital marketing - email, social media, hero, hub and hygiene content, video and podcast production, Adwords and paid social media, blogger outreach- Campaign and website reporting- Website upgrading to improve usability- CiviCRM upgrade and training for staff- Building partnerships with external organisations to pool resources- Leading a team of two: Membership Officer, Publications Coordinator- GDPR implementation

London, United Kingdom

- Running an affiliates scheme via Webgains, increasing sales by building a steady stream of content - SEO; writing optimised page titles, meta and product descriptions and uploading content via a CMS (VisualSoft and Magento)- Managing an SEO agency who assist with technical SEO and blogger outreach- Planning in-store blogger and social media events- Managing a PPC agency, tying in adwords campaigns with our latest content and promotions- Building relationships with the brands we feature on our site, such as Tommy Hilfiger, Ralph Lauren and Stone Island- Creating and updating marketing plans, along with weekly analysis of key sales and traffic metrics looking for opportunities to increase revenues- Co-created a 3 year plan for the business, including team and revenue growth - Suggesting agencies and software integrations to enhance the customer experience - Co-managing a team of five to ensure all content runs seamlessly through all of our digital channels- Going out to stores to meet staff and customers to gather ideas and feedback on ways to integrate the online and offline customer experience - Formulating the social media strategy and working with the social media and content managers to advise on enhanced engagement via image, video and competition content- Formulating CRM strategies via email campaigns using Bronto ESP and rebuilding the customer loyalty scheme

London, United Kingdom

Over the years we have been lucky enough to get to know, and work with, much of the best talent in the industry - people that make a difference. We've also been fortunate to work with many of the most forward thinking businesses in the online space.

London

- Development of client relationships - Conducting training on the Venda platform- Alerting clients to new e-commerce research, and latest design techniques for creating an improved user experience- Ensure projects and initiatives are delivered in a timely manner and on budget- Reporting on site improvements and delivery targets to clients and managers- Highlighting opportunities to increase Venda’s revenues by offering our clients the latest innovative tools

- Building a social media strategy- Integrating social media into the communications mix- Collaborating with colleagues to create social media policy- Building an internal community to provide value added content- Liaising at all levels of the organisation to ensure buy-in- Maintaining consistency of message- Maintaining brand credibility- Measuring share of voice- Turning detractors into advocates- Ensuring I'm up-to-date with the latest SoMe trends and tools

- Responsible for the Ordnance Survey online map shop- Implementing incentives to buy to ensure sales targets are met- Creating signpost banners for ease of purchase- Signposting content based on analytic research- Using Microsoft Marketing Manger to create offers for consumers- Using Microsoft Catalogue Manager to update products in the map shop- Sales reporting and analytics- SEO new products for the map shop

London, United Kingdom