Adam Owen Email & Phone Number

Worldwide, (Multiple Locations), Oo

On July 1st, 2024, I was honored to assume the role of CEO | Head of IT at Emovis Qatar. In this dynamic leadership position, I oversee critical departments, including HR, Finance, Customer Services, IT, and Roadside Services.At the core of my responsibilities is the seamless maintenance and support of a landmark tolling project for the Public Works Authority in Qatar. This pivotal initiative highlights my dedication to delivering transformative infrastructure solutions, driving team development, and ensuring excellence in client and stakeholder engagement.With a focus on visionary leadership, I drive innovation, operational efficiency, and business growth across the organization. My expertise spans transformation, IT strategy, and infrastructure management, including the implementation of advanced cybersecurity initiatives. Additionally, I have strengthened financial oversight across cross-functional departments, achieving a 30% revenue increase while building strong vendor and stakeholder relationships.

Worldwide, (Multiple Locations), Oo

It is a pleasure to report that as of January 1st 2024, I am starting a new role as Contract Manager / IT Services & Maintenance Manager for emovis Qatar, responsible for HR, Finance, Customer Services, IT & Roadside Services, key responsibility for maintaining a landmark Tolling Project for Ashghal, the Public Works Authority.Emovis is the leading service delivery and technology arm of Abertis in the global markets for all electronic tolling and smart mobility solutions. Additionally, Emovis has more than 40 years experience and over 700 employees across 10 countries, with contracts in the USA, the UK, Ireland, Puerto Rico, Canada, Qatar and Chile and offices in France, Spain and Croatia.Whilst still holding the responsibility for the delivery of IT Support & Services across the Emovis operations and maintenance contracts, which includes Roadside, Back Office, Customer Service Centers, Telephony and Enforcement solutions. The role has both technical and service delivery responsibilities for all IT & Maintenance related support activities of each and every project and live operations.

Worldwide, (Multiple Locations), Oo

Responsible for the delivery of IT Support & Services across the Emovis operations and maintenance contracts, which includes Roadside, Back Office, Customer Service Centers, Telephony and Enforcement solutions. The role has both technical and service delivery responsibilities for all IT & Maintenance related support activities of each and every project and live operations.Service delivery to meet contracted service commitments, controlling costs, productivity and efficiencies whilst driving continuous improvement. Relationship management, Local management of the IT and Maintenance Team, Partners and subcontractors.Emovis is the leading service delivery and technology arm of Abertis in the global markets for all electronic tolling and smart mobility solutions. Additionally, Emovis has more than 40 years experience and over 700 employees across 10 countries, with contracts in the USA, the UK, Ireland, Puerto Rico, Canada, Qatar and Chile and offices in France, Spain and Croatia.

Borehamwood, England, Gb

Liverpool, Gb

Leads the IT Infrastructure team of 17 people across Liverpool, Manchester and Singapore, with 5 direct reports.The role is responsible for the delivery and continual improvement of all IT infrastructure services to all offices. Working with the Head of IT and the IT senior management team to support the delivery of a good quality IT service and maintain a high level of availability of the IT systems.In addition, controls and manages the BAU budget, ensuring all equipment, software and operational materials are kept maintained and within mainstream support while ensuring maximum return from the firm’s investment.

Liverpool, Merseyside, Gb

Scoping and delivery of numerous large scale infrastructure and security projects; strategic plans and future direction, including selection of new emerging technologies in line with business strategy.Leading the Infrastructure and security team, working closely with senior colleagues, Head and Director of IT, in supporting and growing the business IT functions and servicesPlan, design, deploy and support fault investigations, maintaining infrastructure health and availability whilst working alongside project teams to deliver new solutions (on time and in budget), maintaining availability of infrastructure and business systems to support dynamic Retail business (24x7).Adopting best practice approach, security principles, risk management, corporate compliance, governance, business continuity/disaster avoidance, whilst encouraging colleagues to deliver the best possible outcomes.Support business infrastructure; networks; data centres and business applications to high levels of service and availability

Liverpool, Merseyside, Gb

Manager of the the Platform Team and 3rd line (inclusive of security), who are responsible for the Data center Infrastructure and technical project delivery across both Infrastructure and the Peel Ports business, Specifically focusing on business and infrastructure project technical delivery.The focus of the role is to influence and shape the type of technologies used by the business and assist with planning in relation to the overall Group IT strategic / business plan. Responsibilities:To Ensure the teams projects all are kept within scope, budget and deadlines. To ensure the Group’s Data Centre’s, Server / Storage are running at optimal performance ensuring the best possible user experience.Ensure the Platform Engineers, 3rd Line team and Platform Security Engineers are working effectively and efficiently to ensure system up time, availability and secure access.Ensuring documentation and handovers are kept to a high standard so that support teams are educated suitably, meaning the support teams can carry out their role to a high standard. Ensure that routine maintenance tasks are carried out professionally and proactively within the team. To work with business and other IT managers / Team Leads to manage, prioritise and deliver infrastructure projects within budget and on time, thriving to minimize project creep. Elements of Travel to other business areas to complete project work and to continually review and monitor elements of infrastructure offer suggestions for improvement.

Liverpool, Merseyside, Gb

- Technical lead for major IT projects for the Peel Ports Group- Citrix Infrastructure Support (XenApp 6.0 and 7. 15, Storefront, Director )- Environment & User Profile Management (AppSense)- VMWare VSphere Infrastructure Support / Administration- Hyper-V Infrastructure Support / Administration- System Center Configuration Manager Configuration / Administration- System Center Operations Manager Configuration / Administration- Citrix NetScaler Administration- Firewall Administration - Microsoft Deployment Toolkit 2013 - Configure / Deploy- Active Directory Domain Services support (ADUC, Sites & Services, DNS, DHCP, GPO, IIS.)- Provide out of hours support as a point of escalation

Liverpool, Merseyside, Gb

Top 45 Law Firm in UK- VMWare VSphere Infrastructure Support / Administration.- Hyper-V Infrastructure Support / Administration.- Active Directory Domain Services support (ADUC, Sites & Services, DNS, DHCP, GPO, IIS.)- Workstation Patch Management - SCCM - Workstation Patch Management - Shavelik- Server Patch Management - Shavlik- Blackerry Enterprise Server (5, 10 and 12) Installation, Configuration and Administration- Cisco Wireless Configuration / Administration- HP Switch Configuration / Adminstration- Web Proxy Configuration / Administration - BLOXX

Liverpool, Merseyside, Gb

Top 45 Law Firm in UK- Citrix Infrastructure Administration / Support (PS4 & XenApp 6.5)- VMWare VSphere Infrastructure Support / Administration.- User Environment / Profile Management (AppSense)- Blackerry Enterprise Server (5, 10 and 12) Installation, Configuration and Administration- Hyper-V Infrastructure Support / Administration.- Windows Server (2003 through to 2012) Installation / Configuration / Administration- SharePoint 2013 Farm Build, Adminstration and Backup.- Exchange 2010 Support & Administration- System Center 2010 Configuration Manager Administration- Microsoft Deployment Toolkit (2010 / 2013) Administration- DELL AppAssure backup infrastructure configuration and administration- Active Directory Domain Services support (ADUC, Sites & Services, DNS, DHCP, GPO, IIS.)- Workstation Patch Management - SCCM- Server Patch Management - Shavlik

Manage LAN, WAN TCP/IP and all inter-site communicationsManage WIFI at all locationsManage server backups, anti-virus software and monitor server activity.Manage all IT projects for the charities departmentsCreate and continually develop the charities sharepoint site.Advise management on the effective use of ITManagement of electronic data capture and data collection within the charityManage the Access Control / Time Management and HR System over multiple sitesManage intersite communications (IPSEC Vpn) and telecommunications (VOIP / Digital Hybrid). Inclusive of Manual VPN for mobile users

Install, maintain and update IT hardware and software.Responsible for the organisation of service/repair and maintenance of IT/AVA equipment Manage IP CCTVResponsible for the Epos System, including Card Creation & EncodingAdvise management/staff and students on the effective use of IT

Bsc, Information Systems

Foundation Degree, Information Systems

Gcse