Adam Parshall Email & Phone Number

Cincinnati, Oh, Us

Columbus, Ohio, Us

Columbus, Ohio, Us

• Responsible for deployment of varying software solutions offered by Hy-Tek. • Works with our innovative vendor partners to successfully integrate their systems with customer’s warehouse management or execution systems and often involves process definition and implementation of warehouse execution systems. • Support business systems analysts by consulting on front-end software scope definition and functional requirements as needed. • Develop customer requirements documentation for projects in partnership with business systems analysts. • Advise and work with software vendors to update quotes as needed for proper change management. • Provide guidance and expertise on messaging protocols of Hy-Tek innovative technologies sold. • Work extensively with customer teams to understand their unique requirements and advise on available configuration settings and creative workarounds for successful deployment. Deliver systems configured to meet customer requirements and application needs. • Develop and execute preproduction and production test plans. Troubleshoot communication issues between software platforms. • Support onsite deployment of software and robotic systems. • Support conference room pilots of scope managed by Hy-Tek and other 3rd party vendors. • Support end to end integration testing. • Provide end user, supervisor, and safety training on deployed systems. • Provide go-live support, monitoring, and troubleshooting of integrated systems. • Ensure exceptional customer satisfaction in the delivery of software systems managed and implemented by Hy-Tek through clear communication of expectations, planning, monitoring, and assessing results. • Support the evaluations of potential future innovative technologies and complexity of implementation. • Prepare training materials to educate the software team and the larger Hy-Tek team on system capabilities.

Erlanger, Kentucky, Us

- Build and maintain relationships with AHS’s software partners.- Understand the software capabilities of our software partners and act as a subject matter expert for AHS across the software products we integrate.- Understand and develop project design and execution criteria for the purpose of ensuring the proper software or technology application for our customers.- Assist in refining and communicate software solutions by enhancing the development of documents, flow charts, and layouts, as well as diagrams.- Assist in the development and/or review of Interface Specifications, Customer Requirement Docs and Functional Specification Docs to/from our software business partners and potential customers.- Understand and develop system process flows that detail the required exchange of messaging between systems within warehouse.- Work closely with software and technology partners to manage project lifecycles and deliverables, including project scope, resources, schedule, testing, deployment, and warehouse system commissioning.- Acts as a liaison between customers and technical warehouse software resources.- Provide onsite implementation support as required by projects.- Interact with customers and provide post implementation support as needed while providing a high-quality experience for the customer.- Generate and update weekly status reports as required (project specific as needed).

Buchs/Aarau, Ag, Ch

.. Create end user documentation.. Assist in disaster recovery scenarios.. Help in determining level of effort required for requested software changes.. Setup and configure customer hardware. (Servers and touch panels).. Collaborate network specifications with customers.. Work with design team to analyze and define technology system requirements.. Configure and deploy software websites via IIS.. Configure and deploy software agents.. Setup and configure software interfaces with required message types.. Create and configure SQL Server database.. Work with 3rd party companies to implement and successfully test communication interfaces.. Test configured implementations using simulation testing tools.. Create testing documentation for customers and peer distribution.. Integrate and test software suite with controls logic.. Travel to customer locations for the purposes of implementing, testing and training users.. Facilitates functional acceptance testing with client.. Writes test cases based on software functionality documents.. Facilitates server requirements as well as 3rd party software requirements with client.. Assists global help desk with problem management and knowledge base.. integrate and commission software with controls software.. Deploy and configure software via weblogic

Mason, Oh, Us

.. Create end user documentation.. Setup and configure customer hardware. (Servers and touch panels).. Collaborate network specifications with customers.. Work with design team to analyze and define technology system requirements.. Configure and deploy FORTE’s software suite of products.. Create and configure SQL Server database.. Test configured implementations using FORTE’s Simulation Manager Tools.. Travel to customer locations for the purposes of implementing, testing and training users.. Assist in the support of our customer base

..Assist in development of Say youth..Teach youth how to be responsible and accountable..Present myself as a positive role model..Instruct players on basic fundamentals of soccer..Develop game plans and positioning for exhibition games..Develop drills that enhance player skills..Attend Say Coaching meetings

Secaucus, Nj, Us

.. Conduct validation and testing on new and existing functionality for product releases... Investigate and resolve performance issues reported by client help desks for MedPlus applications... Perform regularly scheduled maintenance on MedPlus applications. .. Provide ongoing status and issue resolution reports to clients... Deploy new application code and upgrade application interfaces for clients... Conduct weekly conference calls with clients to review existing issues and communicate resolution/status... Work with networking team at client locations to establish connectivity with client systems and resolve application/connectivity issues... Generate daily, weekly, and monthly support metrics on number of open tickets, nature of unresolved issues and number of closed tickets. .. Monitor application alerts to identify any high-priority issues requiring immediate attention and take appropriate action when required... Travel to client sites to perform server upgrades. Upgrades include installing new raid arrays, hard drives and installing additional system memory... Conduct validation and testing on new and existing functionality for product releases... Supported customer service for Physician Portal by taking calls, resolving issues, and when appropriate escalating issues to the applications team. .. Proactively monitored Lab Results Interfaces for Physician Portal and Emaxx products on an hourly basis... Performed script migrations from Emaxx to Physician Portal... Provided back-up support by entering issues into the Clinical Portal email inbox. .. Generated Clinical Portal High Priority Issues Report on a back-up basis.

Chicago, Illinois, Us

.. Supported store manager by managing shift operations of a high volume, quick service restaurant. .. Directed activities of employees, analyzed labor needs, ensured store cleanliness and monitored food production to ensure quality and excellent customer service... Reviewed profit and loss statements, analyzed results and identified opportunities for improvement... Supervised store training program by assessing training needs, training junior managers, developing crew trainers, monitoring the versatility of the crew and briefing store manager on progress... Ordered food, paper goods and other items to ensure sufficient in-store quantities and availability... Prepare crew schedule to ensure proper staffing.