Adam Lomas

Adam Lomas Email and Phone Number

Senior Cybersecurity, IT & Risk Leader (CRISC, CCSK) and Customer Trust Advocate | Business Partner to Enterprise GTM Teams in Regulated Verticals | Shaper, Problem Solver, 15+ Year Tech Veteran. @ Formstack
Indianapolis,USA
Adam Lomas's Location
Toronto, Ontario, Canada, Canada
Adam Lomas's Contact Details
About Adam Lomas

I am a proven leader with more than 15 years experience honing the skills necessary to build secure, high quality software solutions that create exceptional value. Most recently, my focus has been on implementing Enterprise Risk Management concepts in modern software development organizations through risk based, value driven approaches to cybersecurity and operations management. Through collaborative teamwork I have developed and maintained Quality and Information Management Systems aligned to ISO 9001, ISO 27001/27002 and rapidly delivered and maintained SOC 2 Type II certification. I have also contributed as an active member of the Cloud Security Alliance Continuous Audit Metrics Working Group and was a founding member of Nulogy’s Diversity Equity and Inclusion (DEI) committee. My experience executing customer development, product management, cybersecurity, testing and quality functions in dynamic, high growth SaaS startup and scaleup environments has taught me to quickly and effectively develop working software that consistently satisfies core customer needs. I have practiced Scrum based XP and Lean Agile software development and thrive working cross-functionally in diverse, high-performing teams.- Exceptional communicator (face-to-face, telephone and written) and proven leader- Passionate about amazing customer experiences and a proven track record of exceptional customer support and client management- 10+ years experience managing software development projects (including 8+ years in a high growth startup environment)- 8+ years incident management experience- Knowledge of object-oriented programming, CSS, HTML, PHP, SQL, Javascript, Ruby on Rails, RSpec, Cucumber, Gherkin and Git sufficient for scoping, managing and maintaining projects built with these technologies- Avid skier and Jeep enthusiast- Enjoy hiking, biking, reading to learn and reading for pleasureRecent Reads: - Meditations (Aurelius)- Team Topologies: Organizing Technology & Business Teams for Fast Flow (Skelton & Pais)- Originals (Grant)- So Good They Can't Ignore You (Newport)- Against the Gods: The Remarkable Story of Risk (Bernstein)

Adam Lomas's Current Company Details
Formstack

Formstack

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Senior Cybersecurity, IT & Risk Leader (CRISC, CCSK) and Customer Trust Advocate | Business Partner to Enterprise GTM Teams in Regulated Verticals | Shaper, Problem Solver, 15+ Year Tech Veteran.
Indianapolis,USA
Website:
formstack.com
Employees:
118
Adam Lomas Work Experience Details
  • Formstack
    Director Of Information Security & Privacy
    Formstack Apr 2023 - Present
    Fishers, In, Us
    In 90 days developed a strategy and roadmap to deliver SOC 2, PCI, HIPAA, and GDPR compliance; led cross-functional collaboration, and offboarded incumbent vCISO ahead of schedule.In 12 months, developed and maintained Information Security governance structure, policies improved key control coverage to 97% to obtain the company's first SOC 2 Type 2 report.Served 1500 Trust Center document engagements across 168 active accounts, establishing trust, increasing security posture transparency and reducing deal friction and seller effort.Supported Executive stakeholders to effectively respond to security events.Rapidly expanded PCI-DSS program to cover payment processing capabilities in Formstack for Salesforce, protecting significant renewal revenue and unlocking a key growth driver.Worked to transition Formstack Forms PCI program to PCI-DSS Version 4.0 while capturing opportunities to drastically reduce evidence gathering effort.Provided client-facing support (including contract reviews, redlines and negotiations) to speed deals for key accounts in transportation, hospitality, healthcare and government.Supported hiring for Director of IT, Privacy Counsel, Product Operations and led recruitment of Trust & Compliance Analyst.Established Threat & Vulnerability Management program including SAST, DAST, Penetration Testing and ASV Scanning.Supported due diligence and integration of Formsite acquisition.Partnered with Engineering Managers, DevOps, and Cybersecurity Specialists to evangelize DevSecOps mindset and implement Secure SDLC focused on Developer Experience, OWASP Top 10 and the Cloud Security Alliance Top Threats to Cloud Computing.Supported control owners to implement User Access Reviews and Vendor Security Reviews and iterated toward supporting GTM teams with AI-powered Security Questionnaire automation.Managed relationships with security and third party assurance partners, regularly securing favorable terms including discounts from 15-50%.
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  • Nulogy
    Director Of Information Security & Quality (Information Security Officer)
    Nulogy Sep 2018 - Mar 2023
    Toronto, On, Ca
    Developed, implemented, and maintained ISO 27001/27002 aligned ISMS, including overseeing threat risk assessment, security awareness training, penetration testing, vendor risk management, and vulnerability management activities.Partnered with product and engineering executives and teams to guide and advise on information security, application security, and privacy practices including development of private bug bounty program.Delivered SOC 2 Type II certification against Trust Services Criteria for the 12-month period beginning 90 days after taking responsibility for establishing the SOC 2 program and successfully maintained unqualified audit opinions in all years.Developed standard Data Protection Agreement aligned to PIPEDA, GDPR and CCPA and began development of privacy program against ISO 27701 framework.Managed customer security assessments, questionnaires, and contract terms and implemented self-service trust portal to significantly reduce response time and effort.Chaired Executive Trust Committee handling Governance, Risk & Audit Management activities reporting to Executive Leadership and the BoardCoordinated and maintained Risk Assessment and Vulnerability Management programs and led security incident response.Led IT Operations function through Remote First transformation while capturing security improvements through implementation of Mobile Device Management (MDM), Zero Trust Network Access (ZTNA) and centralized Identity & Access Management (IAM).
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  • Nulogy
    Quality Lead
    Nulogy Jul 2016 - Sep 2018
    Toronto, On, Ca
    Nulogy’s software is embedded in FMCG supply chains worldwide. We create solutions for contract packagers and brands to collaborate and drive down supply chain waste. We’ve been recognized in the Deloitte Technology Fast 50 which identifies the fifty fastest growing tech companies in Canada and as one of AON Hewitt’s Best Employers in Canada.As Quality Lead and a member of our Product Development Leadership team I was primarily charged with developing our testing program while Nulogy more than doubled its number of employees and services. Over ~20 months I scaled up our testing team from 2 to 7 embedded Agile Testers and finally recruited an experienced testing leader to take over the team. I developed a career progression and performance review framework for Agile Testers and supported their growth through regular 1:1s and Radical Candor.During this time I also championed our 21 CFR Part 11 and Eudralex Volume 4 Annex 11 compliance strategy and managed quality audits from customers in the life sciences, pharmaceutical, healthcare, personal care and food sectors. This included establishing an initiative to enhance our development practices using Behaviour Driven Development (BDD) and Specification by Example (SbE).I was also trusted to lead challenging consulting engagements with key customers in the EU and US.After establishing our testing program I shifted my focus to Information Security and Data Protection and am currently leading GDPR and SOC2 compliance efforts.In this role I’ve developed knowledge and skills in BDD, Example Mapping, Cucumber, Amazon Web Services, Event Storming, A Method Hiring, OKRs, 1:1's and Coaching Conversations, Performance Management, Radical Candor, Self Awareness, Good Manufacturing Practices (GMPs), Part 11/Annex 11, Computer System Validation (CSV), ISO Management Systems auditing, Quality Management Systems (ISO 9001:2015), 2017 Trust Services Criteria, Information Security, Privacy, Data Protection, and DevSecOps.
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  • Nulogy
    Agile Tester
    Nulogy Jan 2015 - Jul 2016
    Toronto, On, Ca
    Nulogy provides software and services that leverage cloud technology and network federation that allow brands and their suppliers to bring personalized products to consumers more quickly, safely, and intelligently.As a member of the QA team embedded in a cross-functional agile development team I used exploratory and session based testing techniques on all stories and defects and helped guide the direction of QA at Nulogy while working to make testing more effective.The major capability our team delivered was a method, system and apparatus for multi-site production scheduling, for which I am named an inventor on patent applications. As a new team, we came together to deliver an MVP to market in about 4 months and continued to iterate to deliver the most valuable functionality for our target users. I collaborated with a product manager, designer and 5 developers to understand the domain, design wireframes and demo flows, drive features through Test Driven Development and conduct exploratory testing sessions to critique the product and provide feedback on potential issues that we then prioritized or accepted. At our peak we demonstrated characteristics of a high performing, self organizing team like high vulnerability, productive conflict resolution and predictable results. We made a lot of mistakes along the way which we were able to reflect on and improve through regular retrospectives.I also triaged and hunted bugs, helped customer support agents with troubleshooting, and contributed code to our homegrown, cloud distributed continuous integration framework.During this time I developed knowledge and skills in many areas including: Ruby on Rails, rspec, SQL, git, bash scripting, Scrum & XP practices, TDD, continuous integration (CI) with Jenkins, Agile Testing, exploratory testing, small and medium group facilitation, and self awareness.
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  • Marcato Digital Solutions
    Director Of Customer Success & Product Development
    Marcato Digital Solutions Oct 2012 - Apr 2014
    Worked to understand the needs of clients and ensured product continuously improved to meet them in a high growth startup environment. Individually and as a member of management, sales and development teams guided product development and provided technical sales support while ensuring clients understood and adopted product features. Co-ordinated incident management and response to critical incidents internally and with external partners and conducted root cause analysis for major events. Recommended and implemented mitigation steps to reduce occurrence/impact of similar events. Reporting to CEO, managed team of 5 software developers using Agile project management principles. Responsible for gathering requirements, analyzing and re-engineering client processes and workflows, scoping new features, writing user stories, facilitating estimation, managing the product backlog, leading daily Scrum meetings, removing obstacles, manual testing/QA, conducting sprint reviews, leading demos, communicating progress to and training clients and managing scope creep. Mentored and motivated team members to deliver best-of-breed software under aggressive time constraints. Travelled internationally to implement solutions and train users as well as present panels at industry conferences becoming a leading expert in RFID Access Control for Music Festivals. Implemented Desk.com to improve efficiency of technical support and hired, trained and managed a Tier 1 support agent while investigating and resolving escalated issues. Participated in overall strategic planning with CEO and assisted in posting exceptional annual revenue growth rates and high user satisfaction and retention.
  • Marcato Digital Solutions
    Customer Success & Inbound Marketing Specialist
    Marcato Digital Solutions Jul 2011 - Oct 2012
    Worked directly with the management teams of major music festivals and music artists providing troubleshooting and technical support for our web based live performance management software via email, phone and proprietary online support forum. Developed company's Customer Support Policy and wrote prepared responses to Frequently Asked Questions. Managed custom development projects when client needs exceeded existing feature set by documenting business needs and use cases, developing specifications, facilitating estimation, conducting manual testing and liaising with client including leading demos. On-boarded new accounts and identified opportunities to increase depth of adoption to ensure high retention rates. Identified patterns in support cases indicating need for improved UX/UI, bug fixes or new features and worked directly with development team to address.
  • Adalo Communication & Technology Services
    Owner
    Adalo Communication & Technology Services 2008 - Dec 2011
    Artist Manager and Digital Consultant for the Music Industry... web development, digital music marketing, social media, tour management, strategy development.Worked with Canadian music artists and record labels to create digital tools (websites, email lists, social media management, e-commerce platforms) to enable direct-to-fan marketing campaigns for engaging and growing their fanbases and strengthening digital revenue streams. Identified business needs, wrote specifications and developed project plans. Sourced and managed developers as necessary to build highly integrated websites and e-commerce platforms using Wordpress, Topspin, Paypal, MailChimp, Fanbridge, Marcato Musician, Google Analytics, and other technologies. Wrote comprehensive user guides for each project and trained clients to empower them to manage their own properties. Guided artists in business development, grant writing, tour booking and managed recording, marketing and touring projects. Clients have been recognized for excellence both regionally and internationally.
  • Mackenzie'S Chimney Services
    Vice President - Sales, Marketing & Business Development
    Mackenzie'S Chimney Services Jun 2006 - Jun 2008
    Defined and implemented strategy to increase both new and repeat business. Created and coordinated quarterly advertising campaigns and public service announcements (radio, print & online) to increase awareness of safety concerns related to wood heat and masonry and demonstrate need for service. Built and maintained website and online booking system to streamline customer requests for service and improve overall customer relations. Explored and reported on opportunities for market expansion. Launched Residential Air Duct Cleaning service into existing market and contributed to steady overall sales growth year over year.
  • Office Of The Hon. Geoff Regan, P.C., M.P., Minister Of Fisheries And Oceans
    Legislative Assistant
    Office Of The Hon. Geoff Regan, P.C., M.P., Minister Of Fisheries And Oceans Feb 2005 - Jun 2006
    Responsible for myriad communication initiatives (internal and external) including regular mailouts to constituents and stakeholders and website content. Met with stakeholders on behalf of the Minister to hear their concerns. Researched and wrote Member’s correspondence related to Parliamentary and legislative issues. Wrote speeches to be delivered in the House of Commons and at external events. Researched and wrote questions for daily Question Period. Wrote press releases for national, regional and local media. Staffed the Minister/Member as well as the Prime Minister and Leader of the Opposition at various meetings, interviews and events.
  • Nova Scotia Liberal Caucus Office
    Research & Communications Assistant (Education & Culture)
    Nova Scotia Liberal Caucus Office Oct 2004 - Feb 2005
    Provided research and communication support to the Leader and caucus critics on issues related to P-12 and post-secondary education issues (i.e. 2004-2005 Province/University Memorandum of Understanding) as well as the film industry. Met with stakeholders on behalf of Caucus and formulated policy proposals for presentation to Caucus. Wrote press releases, correspondence and Question Period questions related to core areas of responsibility as well as other duties as required.

Adam Lomas Skills

Music Industry Social Media Web Development Music Social Media Marketing Saas Strategy Event Management Start Ups Management Festivals Databases Music Festivals Enterprise Software Agile Methodologies Online Marketing Leadership Cloud Applications Software Solutions Gmp Iso 9001 Iso 27001 Test Driven Development Product Management Gamp Annex 11 Gdpr Social Networking Consulting Amazon Web Services Ruby On Rails Sql Software As A Service Computer System Validation Iso 19011 Specification By Example Cucumber Rspec Kibana

Adam Lomas Education Details

  • St. Francis Xavier University
    St. Francis Xavier University
    Business & Information Systems
  • University Of King'S College
    University Of King'S College
    General

Frequently Asked Questions about Adam Lomas

What company does Adam Lomas work for?

Adam Lomas works for Formstack

What is Adam Lomas's role at the current company?

Adam Lomas's current role is Senior Cybersecurity, IT & Risk Leader (CRISC, CCSK) and Customer Trust Advocate | Business Partner to Enterprise GTM Teams in Regulated Verticals | Shaper, Problem Solver, 15+ Year Tech Veteran..

What is Adam Lomas's email address?

Adam Lomas's email address is ad****@****ogy.com

What is Adam Lomas's direct phone number?

Adam Lomas's direct phone number is +190287*****

What schools did Adam Lomas attend?

Adam Lomas attended St. Francis Xavier University, University Of King's College.

What skills is Adam Lomas known for?

Adam Lomas has skills like Music Industry, Social Media, Web Development, Music, Social Media Marketing, Saas, Strategy, Event Management, Start Ups, Management, Festivals, Databases.

Who are Adam Lomas's colleagues?

Adam Lomas's colleagues are Josephine Trenkler, Matt Aguirre, Blaise Vincz, Benjamin Fowler, Jerrod Mathis, Clayton Bruce, Logan Devries.

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