• Administered electronic import process of over 25,000 student grades each semester• Managed the reporting process of over 1,700 electronic class lists each semester• Maintained contact information database of current and recently graduated students• Suggested and implemented missing grade notifications to faculty helping to communicate and identify outstanding grades• Researched and prepared Retention Committee report that identified prospective students• Constructed course availability survey allowing students to identify course offering deficiencies• Investigated and problem-solved registration issues for a student body of 4,000+ active students• Continuously maintained compliance with the Family Educational Rights and Privacy Act (FERPA)

• Maintained and balanced complex record of processed money, coupons, and vouchers• Directed customers toward desired merchandise and recommended necessary accessories

• Managed confidential databases of 150 band members, 200 school instruments, and 250 uniforms• Accounted for “per diem” money for 150 band members on trip to Hartford, CT• Assisted Marching Band Director in music and movement rehearsals by coaching strugglingstudents individually and thereby facilitating a more efficient rehearsal• Answered band member inquiries and provided parts of 100+ musical scores

• Answered student inquiries and provided parts of 100+ musical scores

• Drafted blueprint of field sprinkler system using Microsoft Excel that allowed plumbers to locate underground cleanout wells during yearly maintenance period