Adam Fishman

Adam Fishman Email and Phone Number

Senior Client Success Director @ Lucidworks
New York, NY, US
Adam Fishman's Location
New York City Metropolitan Area, United States, United States
Adam Fishman's Contact Details

Adam Fishman personal email

n/a
About Adam Fishman

Experienced and results-driven customer success leader with a proven track record of driving customer satisfaction, revenue growth, and product adoption. With over 9 years of experience in customer success, go-to-market strategy, and operations, I have successfully built and managed high-performing teams, established customer success processes across the customer journey, and designed & implemented value delivery frameworks. I've served various industries via delivery of impactful SaaS offerings including banking, insurance, healthcare, hospitality, eCommerce and more. I excel in collaborating with cross-functional teams and leveraging customer insights to drive continuous improvement and deliver exceptional client experiences.

Adam Fishman's Current Company Details
Lucidworks

Lucidworks

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Senior Client Success Director
New York, NY, US
Website:
lucidworks.com
Employees:
216
Adam Fishman Work Experience Details
  • Lucidworks
    Senior Client Success Director
    Lucidworks
    New York, Ny, Us
    View
  • Lucidworks
    Client Success Director
    Lucidworks Aug 2023 - Present
    San Francisco, California, Us
    View
  • Africa Ai
    Director, Customer Success
    Africa Ai Mar 2023 - Aug 2023
    Nairobi, Kenya, Ke
    I established the customer success framework for an early-stage social impact startup focused on delivering meaningful jobs to underserved communities in Kenya.
    View
  • Zowie
    Head Of Customer Success
    Zowie Mar 2022 - Dec 2022
    New York, Us
    As the Head of Customer Success at Zowie, a Series A startup in the ecommerce AI space, I led a global team across customer success, enablement, and solution engineering functions to achieve significant quarterly net revenue retention (NRR) improvement and enhanced customer satisfaction.
    View
  • Noble, Inc.
    Head Of Customer Success
    Noble, Inc. Jul 2019 - Feb 2022
    Philadelphia, Pennsylvania, Us
    As Head of Client Success at Noble, a seed stage B2B2C marketplace/SaaS start-up, I built and managed our client success team including implementation and account management while closely collaborating with marketing, sales, and product teams to launch new products and third party integrations. I oversaw a 10x increase in the company's revenue, leading to an eventual acquisition.
    View
  • Logicmanager
    Manager, Customer Success
    Logicmanager Jan 2017 - Jul 2019
    Boston, Ma, Us
    As Manager, Customer Success at LogicManager, a rapidly growing SaaS company in the integrated risk management space, I led a team responsible for existing customer renewal, expansion, and cross-selling. While achieving industry leading NRR performance, I helped the company earn industry recognition from Forrester and Gartner and spearheaded the company's annual customer conference.
    View
  • Logicmanager
    Senior Customer Success Manager
    Logicmanager Jan 2016 - Jan 2017
    Boston, Ma, Us
    View
  • Logicmanager
    Customer Success Manager
    Logicmanager Jun 2014 - Jan 2016
    Boston, Ma, Us
    View
  • Morgan Stanley
    Equity Trade Support Analyst
    Morgan Stanley Jan 2013 - Jun 2013
    New York, Ny, Us
    View
  • Ge Aviation
    Financial Analyst
    Ge Aviation Jan 2012 - Jun 2012
    Cincinnati, Oh, Us
    View
  • Boston Beer Company
    Procurement Analyst
    Boston Beer Company Jan 2011 - Jun 2011
    Boston, Massachusetts, Us
    View

Adam Fishman Skills

Data Analysis Public Speaking Research Business Analysis Enterprise Risk Management Project Management Microsoft Excel Leadership Powerpoint Event Planning Microsoft Word Saas Grc Social Networking Social Media Training

Adam Fishman Education Details

  • Northeastern University
    Northeastern University
    & Marketing

Frequently Asked Questions about Adam Fishman

What company does Adam Fishman work for?

Adam Fishman works for Lucidworks

What is Adam Fishman's role at the current company?

Adam Fishman's current role is Senior Client Success Director.

What is Adam Fishman's email address?

Adam Fishman's email address is ad****@****owie.ai

What is Adam Fishman's direct phone number?

Adam Fishman's direct phone number is +161753*****

What schools did Adam Fishman attend?

Adam Fishman attended Northeastern University.

What are some of Adam Fishman's interests?

Adam Fishman has interest in Start Ups, Technology And Innovation, Skiing, Cooking, Social Entrepreneurship, Tennis.

What skills is Adam Fishman known for?

Adam Fishman has skills like Data Analysis, Public Speaking, Research, Business Analysis, Enterprise Risk Management, Project Management, Microsoft Excel, Leadership, Powerpoint, Event Planning, Microsoft Word, Saas.

Who are Adam Fishman's colleagues?

Adam Fishman's colleagues are Dmitry Veber, Reade Frank, Troy Anderson, Priyanka P., Mykhailo Ovsiichuk, Heewoong Choi, Benny Tsui.

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