Adam R L Godwin Email and Phone Number
Adam R L Godwin work email
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Adam R L Godwin personal email
The demand for massive growth delivered in short, tight cycles is what birthed Releaseworks; to help young tech start-ups and scale-ups ramp up fast - to be the best they can be, as quickly as possible.We Supercharge DevOps; helping organisations integrate best-practice DevOps principles into their delivery pipelines and workflows, allowing them to achieve scale without concession and developing an engaging growth culture among their teams.As Head of Growth, my role is to ensure a winning service-solution fit for our clients' problems and follow it through to delivery and beyond, with a view towards building long-term partnerships based on trust and merit.We pride ourselves on being truly outcome-focused; going beyond the tech, processes and documentation, and focusing on the core of your business objectives first-and-foremost. - Help you stay lean and agile as you scale up, and get you to where you want to be.- Implement flawless CI/CD pipelines and processes - cut the waste, achieve lightning release velocity.- Best practices for development and delivery teams throughout the entire build process.- Assist you in your journey to becoming fully cloud-native with your chosen provider(s).- Achieve self-reliance through internal upskilling workshops rather than external contracting.- Automate everything that can be - replace what can't - live every moment with this worldview.- Build around elastic architecture, microservices and Infrastructure-as-Code for everlasting scalability.- Help you design a thriving workplace culture based on Agile and DevOps principles.- Achieve crucial security certifications such as Cyber Essentials and ISO 27001 for compliance.- Save you a tonne of money in the process via right-sizing, refactoring and serverless functions.We move and react quickly, in an an industry that demands nothing less. Reach out and let us help you get to 'what good looks like' today.agodwin@release.workshttps://release.works/#outcomes
Releaseworks
View- Website:
- release.works
- Employees:
- 5
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Vp Of Revenue OperationsReleaseworks Jul 2024 - PresentCamden, London, England, United KingdomSetting the overall direction and strategy for the company's revenue operations; aligning and optimising all customer-facing areas of the business alongside the Releaseworks executive management team.- Developing and executing quarterly revenue growth strategies across each business branch.- Alignment of all revenue streams; new business, customers, accounts, renewals, channel, paid content.- Oversight and alignment of Sales, Marketing and Customer Success activities pre-and-post-sale.- Leading the Releaseworks Sales team; managing training, processes and personal development plans.- Ownership of our sales enablement tech stack, CRM, customer data and integrations.- Leading our partner engagement strategy, owning partner relations, removal of friction and fractures.- Guiding the customer buying journey and end-to-end CX.- Data analytics to track growth rate per our KPI's and ARR targets.- Scheduling, workforce management and capacity planning and forecasting.- Reporting directly to the CEO and COO and providing monthly revenue round-ups. -
Head Of GrowthReleaseworks Jun 2022 - Jul 2024Camden, London, England, United KingdomActing as the bridge between our engineering functions and our customers, before, during and post-sale. Sitting across sales & marketing and delivery teams; responsible for brand strategy, media planning, writing copy, market engagement, new client acquisition, service delivery, customer success, account retention, data analytics and making Releaseworks the biggest, boldest and best DevOps temple in the world, every single day.Additional responsibilities include:- Full ownership of existing customers and long-standing accounts (and their problems!).- Owning and leading the structured customer onboarding process alongside our engineering teams.- Providing hypercare to newly-onboarded customers over initial months following go-live.- Owning service delivery (as PM) from first-touch all the way through to contract renewal.- Owning lead inflow funnel across multiple sales outreach & content marketing streams + SEO.- Carrying out annual competitive analyses and refactoring web & social content as appropriate.- Finding new and creative ways to keep our customer satisfaction (and retention) at 100%. -
Client Services LeadReleaseworks Jul 2020 - Jun 2022Camden, London, England, United KingdomSlight role re-alignment to spread focus across growing existing customer accounts while continuing to uncover new business opportunities, due to global market retraction as a result of the ongoing pandemic.Additional responsibilities include;- Taking shared ownership of the new customer onboarding process alongside our CEO.- Developing direct relationships with stakeholders and becoming their go-to point-of-contact.- Conducting monthly Customer Success reviews per-customer for feedback and growth ops.- Using customer feedback to shape our service offering and market value proposition.- Rebranding 'Releaseworks Propel' to 'DevOps & Cloud Engineering' across web presence.- Assisting with the launch of our second value-stream; 'Compliance Assurance'.- Assisting with the launch of our third value-stream; 'Engineering Service Desk'.- Producing written content for the website detailing service features, benefits and outcomes.- Assisting with IT support services, hardware provision, account provision, access management. -
Business Development LeadReleaseworks Jan 2020 - Jul 2020Camden, London, England, United KingdomJoined Releaseworks in its second year during start-up phase, brought on to build the Sales & Marketing functions and grow a recurring client base for DevOps and Cloud Engineering services - branded as 'Propel' - providing SaaS start-ups with a post-funding, pre-revenue on-ramp to DevOps, pipelines and cloud-native tooling.Leveraging the existing service offering, built operations processes and workflows from the ground up, tightly defined our ICP, problem-solution fit and UK SaaS market-modelling. Wrote sales documentation, developed marketing materials, email copy and script templates. Built a customer database, then commenced outreach into it via phone, email and social channels as an all-through sales 'army of one'. -
Executive Account ManagerIts: Info Technology Supply Ltd. Jul 2016 - Jan 2020Harrow, London, England, United KingdomPromotion to increase number of strategic responsibilities over the Direct Sales team while maintaining sales activities as usual.Additional responsibilities included;- Performing sales demos using GoToMeeting for the whole team on sufficiently-sized opportunities.- Built a true multi-stage sales pipeline within the CRM with success rates and profit weightings.- Creation of a proper post-sale customer onboarding process, including installation and hypercare.- Production of dozens of bite-sized product training videos for customers and staff.- Production and delivery of video marketing content via YouTube and Twitter.- Delivering sales & technical training to channel partner companies (resellers).- Designing and performing annual Competitive Analyses for our products vs. market competitors.- Hosting a series of promotional webinars for upcoming product/feature launches.- Creation of product training plan to increase user engagement and secure contract renewals.- Creation of non-technical customer product usage guides to improve retention after staff churn.Accomplishments:- Salesperson of the Year 2016, 2017, 2018 and 2019.- Delivered all-time highest ARR at 154% of target in 2018.- Aided in the alignment of US-centric products to UK Prevent strategy.- Delivered two public speaking engagements to school Trust boards on digital safeguarding.- Pioneered remote working for salespeople against massive cultural pushback...- ...eventually getting down to 1-day-per-month in the office by 2018.- Bought a house and welcomed my son into the world :) -
Account ManagerIts: Info Technology Supply Ltd. Nov 2014 - Jul 2016Harrow, London, England, United KingdomTotal career pivot having built up strong product knowledge and customer-facing skills within the company. Moved into a direct sales capacity across traditional SDR, AE and AM roles, working within multiple call/email activity KPI's.Focused on core market of EdTech and partnered 3rd-party software solutions for the public sector. Responsibilities included cold phone/email outreach, setting meetings following inbound leads, cross-selling and upselling existing customer accounts, writing and closing proposals, attending trade shows and managing a sales pipeline for various UK territories.Accomplishments:- Pioneered remote sales demos for prospects over GoToMeeting - unheard of within the team at the time.- Exceeded annual target by 8% in second year and set a company record for Q3 2015.- Succeeded in doubling ARR for the territory by Year 2 and secured Salesperson of the Year 2015. -
Technical Lead (1St-Line Support Team)Its: Info Technology Supply Ltd. Oct 2013 - Nov 2014Harrow, London, England, United KingdomDue to company growth leading to more customers onboarded and higher B2B support ticket volumes, was involved in the formal splitting of the support function into seperate 1st Line, 2nd Line and Escalations teams.Lead a team of three technicians to handle inbound and internal technical support enquiries. Responsible for creation and maintenance of process workflows and supporting documentation for 1st-line and 2nd-line and procedural training.Additional responsibilities included:- Doing my best to lead and enable my team of three in their work.- Provision and tracking of company mobile phone contracts and handsets.- Assisting with the recruitment process to bring additional techs into the teams.- Getting involved with on-site customer-facing work to engage directly with customers.- Gather feedback on satisfaction levels and report it back to management at the end of each month. -
Support TechnicianIts: Info Technology Supply Ltd. Aug 2012 - Oct 2013Harrow, London, England, United KingdomCareer direction-change to further develop IT and networking skills and move into the IT industry. Joined a small team of support technicians handling inbound phone and email B2B customer tickets for our internal software product portfolio.Responsibilities included capturing customer incident details, resolving issues remotely, shipping hardware to-site and assisting with general internal IT matters (hardware & software provision, account management, access management etc). -
Hr Internal Recruiter (Sony Playstation & Nissan Campaigns)Sitel Group Jan 2012 - Aug 2012Leavesden, Hertfordshire, England, United KingdomPart-time secondment, gradually increasing in volume and becoming a full-time engagement.Responsible for sourcing and vetting C.V's, conducting 1st-stage phone interviews, conducting 2nd-stage written exam workshops and arranging 3rd-stage face-to-face interviews with management. -
Customer Support Advisor (Sony Playstation Campaign)Sitel Group Sep 2009 - Jan 2012Leavesden, Hertfordshire, England, United KingdomCall-centre-based customer-facing phone support role for PlayStation 3, PlayStation Portable and PlayStation Network; combining customer service, product troubleshooting and home networking support. Responsibilities included diagnosing faults, account security, managing customer complaints and arranging replacement hardware via courier. In third year, took on additional responsibilities surrounding new product & live service training. A fun role working with great products and great people, making it hazardously comfortable.Survivor of The Great PlayStation Network Outage of 2011, where all services were knocked offline for a month and 77 million user accounts were impacted. If you know, you know.https://www.gamesindustry.biz/playstation-customer-care-gets-business-awards -
Accounts HandlerFantasia Advertising Limited Sep 2008 - Mar 2009Wembley, London, England, United KingdomCopywriter role planning, writing and designing advertisements across print and digital media per client brief. Worked with food & drink brands such as Rubicon, Tilda and TRS Food.Also responsible for attending trade shows, pitching, equipment hire, filming and editing video footage for promos using Adobe Premiere and Audition.https://www.fantasiaads.co.uk/ -
B2B TelemarketerTeleconnexion Ltd Jul 2008 - Aug 2008Bushey, Hertfordshire, England, United KingdomB2B outbound phone calls to local county businesses to capture owner registration details for the UK Business Link program, which was later rebranded to Companies House (gov.uk).http://teleconnexion.co.uk/
Adam R L Godwin Skills
Adam R L Godwin Education Details
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English Literature -
Rickmansworth SchoolA-Levels
Frequently Asked Questions about Adam R L Godwin
What company does Adam R L Godwin work for?
Adam R L Godwin works for Releaseworks
What is Adam R L Godwin's role at the current company?
Adam R L Godwin's current role is VP of RevOps at Releaseworks - Helping software companies release better software, faster..
What is Adam R L Godwin's email address?
Adam R L Godwin's email address is ag****@****e.works
What schools did Adam R L Godwin attend?
Adam R L Godwin attended Kingston University, Rickmansworth School.
What skills is Adam R L Godwin known for?
Adam R L Godwin has skills like It Strategy, Solution Selling, Sales Process, B2b, Key Account Management, Account Management, Sales, Software As A Service, Technical Sales Consulting, Business Development, Negotiation, Lead Generation.
Who are Adam R L Godwin's colleagues?
Adam R L Godwin's colleagues are Jozef Babala, Iikka Hämäläinen, Benjamin Davie, Sonny Milbourn.
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