QTM Registration Operations Lead - Manage an operations team responsible for reviewing and processing Partner incentive program registrations and proof of execution claims. QTM Program Manager - Designed, stood up, and managed Partner incentive programs to meet customer success objectives for strategic workloads for a global software leader. Helped develop a Quick-to-Market program for rapid incubation of Partner incentive programs.

CONSULTANT - AZURE OBSERVABILITY R&D TEAM• Developed and implemented processes to survey satisfaction and sentiment on Telemetry systems across Microsoft engineering teams, surface relevant feedback to stakeholders, and enable deeper discussions with respondents. Created reports to score daily VSAT, DSAT and NSAT and map feedback distribution across orgs. • Executed and optimized daily internal email campaigns; maintained Observability initiative website; produced customer voice videos.

SENIOR TECHNICAL PROJECT MANAGER - CLOUD+ENTERPRISE INTEGRATED MARKETING TEAM • Optimized and extended C+E Roadmap & Disclosure Tool marketing operations platform and processes to address business and user requirements.• Generated user stories, wireframes and acceptance criteria for new platform features; collaborated with development team on bug reporting, UX design, backlog prioritization and feature testing. • Orchestrated biweekly publishing of Azure product announcements and roadmap updates to field, customer and social media channels. • Delivered user training and support, documentation and new feature release communications. CHANNEL DEVELOPMENT PROJECT MANAGER - SKYPE BUSINESS DEVELOPMENT TEAM• Restructured and revised Skype for Business partner enablement assets for Cloud Solution and Managed Service Providers. • Delivered monthly performance scorecard consolidating pipeline and sales results from multiple sources.ROAD TO GROWTH PROGRAM MANAGER - WORLDWIDE ENTERPRISE PARTNER GROUP• Managed $17M global revenue growth incentive program supporting multiple sales initiatives.• Improved tracking of funds committed and quarter close agility.• Delivered program engagement and commitment updates for organization leadership.• Optimized program compliance leading to over $170M in additional partner driven revenue.

• Accelerated Plesk Panel upgrades by 50% as part of global launch in cloud service provider channel.• Drove marketing, messaging, and content creation for Odin cloud service automation platform, resulting in annual revenue and customer growth and acquisition of company by Ingram Micro.• Briefed analysts on product advances and strategy and drafted press release content.• Increased awareness and visibility of solutions in coordination with sales, events, digital, data and evidence teams to deliver campaigns to communicate platform value, ecosystem breadth and customer success stories. • Awarded CEO prize for 2014 partner conference keynote contributions.• Produced conference messaging and breakout content for Odin Customer & Partner Summit 2015.

• Delivered beta and launch programs for Surveyor - enterprise PC and network power management solution. • Analyzed competitors, trends and opportunities in sustainability and green IT sectors. • Improved solution positioning and messaging in response to Microsoft entry into product category.• Introduced social media tools into marketing and developed a relevant following.

Provided program management consulting to Microsoft via third party companies. Projects included: PARTNER PROMOTION PROJECT MANAGER - WINDOWS 7 PRODUCT TEAM• Developed and implemented pilot program in three countries to measure effectiveness of VAR channel rebates on Windows 7 upgrades in the SMB segment.• Delivered weekly scorecard and post-mortem program summary. SENIOR PRODUCT MANAGER - SYSTEM CENTER PRODUCT TEAM• Accelerated marketing and technical enablement for global 100 System Center partners via readiness training, technical preview and early adoption programs, sales tools, GTM resources and Business Investment Funds. PRODUCT MANAGER - OFFICE 2007 - INFORMATION WORKER EMERGING MARKETS TEAM • Delivered field readiness, pricing, web presence, and reporting for 37 digital add-on language packs.• Produced messaging and visuals for online stores and packaging and training for retail channels.• Orchestrated pilot program for Office Prepaid retail card concept in selected emerging markets.

• Founded “SharePoint Connections” Conference for Penton Media DevConnections. • Curated conference and session content and recruited subject matter experts to present.• Evaluated presenter and content effectiveness. • Advised conference management team on product trends and cross-conference content and audience marketing strategy.

• Recruited and supported channel partners for SharePoint Business Intelligence add-on solution.• Grew US sales by 30% and expanded partner network to Canada.

• Led cross-functional teams with stakeholders across product groups and geographies. • Developed and executed marketing and launch plans. • Delivered influential presentations to customers, sales and technical field, partners, and C-level business and technical decision makers. • Collaborated with authors and educators to develop technical content, training and reference books.• Founded SharePoint 2001 partner ecosystem. • Managed global launch of SharePoint 2003.

• Launched start-up Internet access, web hosting, and project services company. • Managed operations, public relations, and customer acquisition strategy. • Developed co-marketing programs with strategic business partners.

• Recruited and qualified leading computer distributors and resellers across Russia and neighboring countries as business partners. • Created go-to-market programs to support channel development. • Expanded distribution into Russian Far East and Central Asia, achieving the #2 position in the regional PC market.

Managed marketing communications, channel development programs, localization, packaging, and events for Lotus software subsidiary in Russia.

Oversaw IT and telecom systems, user training, and support for geographically distributed negotiation and conflict resolution consulting group.