Ai first core turbotax online for various customer segments

Lead the efforts to digitize the business with the first every online loan applications for farm real estate lending, farm equipment lending, and various ancillary products

Leading PM efforts across 3 platforms:trading, wealth management, and personal finance

Sr. PM on the Amazon Prime team focused on Amazon.com (and international markets) customer facing CX.

- Optimized our online home equity loan acquisition channel through a series of quantitative and qualitative tests- Ran 6 usability studies and 11 A/B tests, resulting in a 30% uptick in conversion and 42% reduction in average time to complete application- Increased share of online acquisition channel from 13% to 19% while all other channels were also experiencing growth- Led the implementation of on-web user engagement tools, managing the process from contracting to going online- Awarded the “Most Insightful” award

• Part of a cross functional team that brought the social economics of matching a tax payer with an accountant • Responsible for entire product cycle from deep customer empathy to managing and writing requirements for backlog• Constantly designed experiments in order to enhance the product resulting in an NPS of 80• Managed day-to-day backlog grooming on the software development team composed of 8 engineers in an agile/scrum enviroment• Ensured constant alignment between software development schedule, finance, marketing, and senior leadership across multiple business units• Applied and constantly learned about the principals of “Design for Delight” and “Inquiry vs Advocacy”- Product Manager II – Connected Services• Worked with multiple disciplines to bring the cloud to our legacy desktop products- Product Manager II – Security• Worked with multiple disciplines to recommend an implement new security standards

• Raised over $1.1M in capital funding from 2 investors to Co-Founded a telecom carrier company• Voted on 7 major strategic and financial decisions as a member of the board• Spent 6 months in Beirut, Lebanon setting up an office with 3 engineers and a sales team• Conducted over 150 project financial analysis and due diligence • Negotiated over 30 contracts, focusing on building partnerships with positive cash flow credit terms• Maintained and developed key relations with industry influencers such as France Telecom, Teltac Sierra Leon, TATA India, and Etisalat UAE