Adam Ackerman Email & Phone Number

Florida, United States

Us

Optum Care is one of the largest primary care and surgical day hospital systems in the US. Collaboratively leads and accelerates enterprise business transformation initiatives. Aligns and integrates long- and short-term strategy across departments. Drives critical innovation and optimization initiatives that improve clinical outcomes, lower total cost of care (TCOC), and improve the patient and provider experience. Turns insights into wins.• Communicates strategic initiatives throughout the enterprise. Provides clear, simple, cohesive value proposition messaging that resonates with stakeholders and target audiences across an array of core business domains including risk, infrastructure, security, data, interoperability, digital / telemedicine, EMR / practice management, finance, operations, M&A, clinical, Innovation, talent, and culture.• Assesses costs / benefits of relationships and solutions and prioritizes initiatives to effectively utilize resources• Develops key experience strategies to drive engagement and relevance

Us

UHC Global is a $10B business unit providing healthcare—delivery, insurance, and security solutions and services—to the global employee benefits and consumer/patient market. Oversaw communications and general business matters related to the Office of the CEO.• Partnered with senior management to facilitate UHC Global’s annual business planning process• Collaborated with global business and functional leadership teams to deliver effective annual investor conferences and quarterly business reviews, earnings releases, and Board of Directors meetings• Drove UHG capabilities and business advancement in markets across Brazil, Chile, Peru, Colombia, and Portugal

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Delivered strategic insights that shaped UHC’s global business framework and provided a foundation for innovative marketing and product development strategies. Spearheaded strategic initiatives that transformed global healthcare delivery. Achieved improvements in financial performance, medical cost affordability, operations, services quality and delivery, and regulatory compliance. Supported growth, business integration, and M&A globally.• Collaboratively developed a scalable strategic operating model for UHC Global• Drove implementation of a new $2B annual global supply chain function impacting 53 hospitals and 225 outpatient clinics

Us

Optum is UHC’s pharmacy benefit manager and care services group operating across 150 countries in North America, South America, Europe, Asia Pacific, and the Middle East. Managed executive relationships with Fortune 500 customers, government clients, and industry consultants.• Oversaw consumer onboarding and governance for all Optum products and services• Led operational design team modeling enterprise operations in key growth sectors including government, payer, and international• Served as executive point person for the Rally Health acquisition• Created an enterprise management (quality) system from the ground up• Collaboratively developed and facilitated an Enterprise Operational Readiness forum• Successfully integrated Optum’s client implementation teams, increasing staff from 85 to 250+ full-time employees

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Partnered with Enterprise Growth and Operations executives to design and position large government deals.

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Oversaw enterprise readiness and operations/IT delivery to clients at the senior executive level across UHC. Led Optum client implementation, enterprise management, and ISO 9001 quality teams.• Implemented new enterprise management (quality) system for Optum Health Care Solutions—a $1.1MM health services, care management, and technology business• Created enterprise implementation best practices in key functional areas—financial profitability of new accounts, performance guarantees, customer satisfaction, IT, operations, resource planning, and sister-company integration• Drove procurement of ISO 9001 certifications for Optum’s quality management systems in 2008, 2011, 2012

London, Gb

Coventry Health Care is a diversified US insurer servicing health plans, insurance companies, network rental, and workers’ compensation companies. Coventry acquired Concentra’s workers’ compensation network services business in 2007. Managed jumbo workers’ compensation programs for Fortune 500 companies. Provided expertise on boutique network solutions for workers’ compensation managed care organizations (MCOs). Portfolio generated $30MM annual revenue with zero client turnover.

London, Gb

Oversaw all business-related aspects of projects—workflow designs of systems, documentation, user interface (UI) design, equipment purchasing, budgeting, marketing, and legacy data migration. Built Professional Services team to implement national jumbo accounts—$15MM+ annual revenue. Managed global large account IT relationships—$10MM+ annual revenue.

New York, Ny, Us

New York, Ny, Us

Certified Uhg Executive Culture Facilitator

Master Of Business Administration (Mba), Healh Care Administration

Bachelor Of Science (Bs), Health Management And Policy