Adam Mdsaniff Email & Phone Number

Squamish, British Columbia, Canada

Flotel - MV Isabelle X • Responsible for the overall management and supervision of Living Quarter accommodation, ensuring effective collaboration with the catering for the successful execution of catering operations.• Served as the single point of contact on board the Flotel for all interfaces with clients and contractors.• Coordinated personnel flow on Flotel, including daily operations, crew changes and visits.• Participated in daily, weekly, and monthly meetings regarding Flotel operations, providing input and ensuring alignment with operational goals.• Acted as the company representative during incident/accident/near-miss investigations and assisted with incident report completion.• Managed successfully implementing and maintaining the company’s Safety, Environmental & Quality Management System (SEQMS) across all departments and operations.• Provided relevant data for monthly statistical reports as required.• Coordinated with the HSEQ department to ensure the proper processing and distribution of HSEQ promotions and campaigns.• Supervised the administration and record-keeping for area-specific HSE audits, inspections, reports, certifications, permits, etc.• Promoted a positive company image during all activities and engagements.• Maintained knowledge of and adherence to company policies, procedures, guidelines, and work requirements.

Ontario, Canada

• Oversee all facilities, property, and project management services as the contract requires.• Reporting to the District Manager to achieve optimal Client and site guest satisfaction and establisha good working environment to attain all set objectives.• Conserve interface with guests and clients, ensuring total contract compliance with all criteria. Theseinclude but are not limited to high levels of client and customer satisfaction;• Reaching all performance specifications, including service delivery, budget adherence, cost savings,energy savings and customer service specifications.• Coordinate and promote proactive performance reviews between the clients and Aramark.• Develop and adhere to operating budgets, provide ongoing financial and operational unitperformance analysis, and maintain all key performance indicators.• Realization of financial goals and development of compelling options for future business.• www.aramark.ca

Southampton, England, United Kingdom

• Overall accountability and responsibility for the housekeeping and laundry department, ensuring high presentation levels, cleanliness, maintenance and passenger services in all passengers, crew, and public areas. • Provide an efficient, smooth, and financially sound operation, enhancing the passenger and crew experience.• Manage all areas within the housekeeping department, including floristry, laundry and butler service and oversee and manage the effective and efficient movement of passenger baggage on and off the ship. • Effectively manage own department, ensure adequate resourcing of teams, complete appraisals identifying development opportunities and provide support to managers and supervisors to guide, motivate and direct their respective teams. • Ensure all work is carried out safely, efficiently and in accordance with all corporate public health, hygiene, and safety guidelines. • Oversee cleaning routines, ensuring the necessary rotas and work schedules are in place to meet the required level of service. • Monitor and manage department costs and resources effectively and increase laundry services and revenue-generating opportunities where possible. • Liaise effectively with shoreside regarding housekeeping supplies and equipment and ensure new policies and initiatives are understood and disseminated to the team. • Attend corporate-sponsored social events as and when required.

Canada

• Assist the District Manager in achieving optimal Client and site guests’ satisfaction and establishing a good working environment to attain all set objectives. • Maintain interface with customers and clients, ensuring total contract compliance with all criteria and reaching all performance specifications, including service delivery, budget adherence, cost savings, energy savings and customer service specifications.• Coordinate and promote proactive performance reviews between the customers/clients and Sodexo. Ensure seamless integration and performance of services for all teams involved with the account's success.• Develop and adhere to operating budgets.• Provide ongoing financial and operational analysis of unit performance.• Maintain all key performance indicators.• These include but are not limited to high levels of Client and customer satisfaction;• Account retention; strong employee development and retention.• Achievement of financial goals;• Develop compelling options for future business growth• Investigate opportunities to expand existing services or offer additional benefits to the Client.

Kitimat, Bc, Canada

• Daily housekeeping and janitorial services for 4500+ bedrooms.• Responsible for conveying policies and procedures to employees. Daily communication of safety talks, departmental goals, and expectations.• Leads and supervises the housekeeping, janitorial, laundry, and luggage teams and recognizes the importance of hands-on guidance with employees and leadership through continuous interactions and visual confirmation of completed tasks through random audits.• Ensures the cleanliness and sanitation of all housekeeping, janitorial, and laundry areas. Assists in the development of checklists and staff training in using these tools and audits to confirm that standards are met.• Performs all tasks according to safe work practices, following instructions, and using the proper equipment for the job. Ensures that all departmental team members achieve their functions according to safe work practices and actively participate in Sodexo’s Health and Safety program by undergoing safety training/education as required.

Wapau Creek Lodge, Fort Mcmurray, Alberta.

•Key Responsibilities• Managing over 200 unionized employees (UFCW – United Food and Commercial Workers Canada Union) and daily housekeeping services for 3000+ bedrooms.• Supervise the day-to-day operations of the Housekeeping department to ensure company service standards are met.• Ensure that applicable health, safety and security procedures are followed.• Assist in performance reviews, scheduling, payroll/daily labour, forecasting, and inventory/par stocks.• Maintain all guest rooms, public areas ensuring that the highest standard of cleanliness is met and maintained.• Provides quality services to guest by responding to their requests promptly, efficiently and courteously.• Liaising between the Union, Maintenance, Front Office and Housekeeping departments.• Establish standards of housekeeping quality, safety and overseeing and ensuring the training for housekeeping staff.www.civeo.com

Vancouver, Canada Area

BC Children’s and Women’s Hospitals / BC Cancer Agency / BCCW Ambulatory Care Building / BCCW Shaughnessy Mental Health Building.• Managing over 200 unionized employees (HEU – Hospital Employee Union)• Responsible for Unit’s and Department’s weekly operating report, financial data and statistic, monitoring of unit expenditures, and ensure the department operates within budget.• Responsible for P&L financial reporting and complete Compass QA Program and submit to the Vice President and client.• Ensure the Compass Health and Safety program is in place, an active OH& S committee, H&S training and audits.• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.• Ensure all Compass HR programs are in place, including CHAT, Be-A-Star, HERO and Weekly Safety Minders.• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies.• Take the lead and coordinate schedules for environmental special projectswww.compass-canada.com

Wapasu Creek Lodge

Key Responsibilities• Managing over 200 unionized employees (UFCW – United Food and Commercial Workers Canada Union) and daily housekeeping services for 3000+ bedrooms.• Supervise the day-to-day operations of the Housekeeping department to ensure company service standards are met.• Ensure that applicable health, safety and security procedures are followed.• Assist in performance reviews, scheduling, payroll/daily labour, forecasting, and inventory/par stocks.• Maintain all guest rooms, public areas ensuring that the highest standard of cleanliness is met and maintained.• Provides quality services to guest by responding to their requests promptly, efficiently and courteously.• Liaising between the Union, Maintenance, Front Office and Housekeeping departments.• Establish standards of housekeeping quality, safety and overseeing and ensuring the training for housekeeping staff.www.civeo.com

Vancouver, Canada Area

BC Place Stadium• Supervising over 300 unionized employees (BCGEU – BC Government and Service Employee’s Union) Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, concession stands, suites, and all public spaces.• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.www.bcplacestadium.com

Vancouver, Canada Area

Brentwood Town Centre and Lougheed Mall.• In-charge and managed daily activities of the Maintenance, Housekeeping and Janitorial Departments.• Identify best cleaning practices and ensure all staff is trained accordingly and implementing inventory controls and placing orders for supplies.• Coaching and direction of all staff, conducting progressive discipline as necessary.• Ensure employees are trained on safe work procedures and WHMIS as per BC Works Safe Occupational Health and Safety Program.• Implement and administrate the Risk Management abatement program for the site.• Working with contractors and ensuring all WO’s are completed.www.compass-canada.com

Waterton, Alberta.

• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction and daily supervision of the housekeeping staff.• Purchase, re-order and maintain housekeeping supplies and inventory and schedule and train all new housekeeping staff members.• Inspect guest rooms and public places within the hotel to ensure cleanliness and respond to guest complaints immediately

Vancouver, Canada Area

• Reporting directly to Managing Director and managed all aspects of hotel operations.• Managing over 100 unionized employees (CLAC – Christian Labour Association of Canada), overseeing daily housekeeping, maintenance, kitchen, F&B and front desk operations and ensuring high quality customer service and satisfaction.• Successfully increased guest satisfaction in the areas of cleanliness, attentiveness, maintenance and breakfast service.• Increased productivity by stabilizing staffing levels and implementing training procedures.

Vancouver, Canada Area

• Develop, implement, evaluate policies and procedures for The Hotel Operation.• Prepare Budgets, monitor Revenues and Expenses• Recruit and Supervise staff, oversee training and set work schedules.• Resolve Guest Complaints• Maximize Revenues and grow Market Share.• Manage operating costs and Labor effectively.

Vancouver, Canada Area

• Oversee activities of promoting Malaysia to outbound Travel Agents.• Oversee and maintain Promotions website and social media platforms• Maintain online event listings on external sites• Develop and manage annual tourism budget and payment of tourism invoices• Coordinate annual advertising campaign promoting Malaysia as a destination• Oversee annual marketing campaign of the Malaysia Tourism Market

Kuala Lumpur, Malaysia

• Reporting to the General Manager, assign duties and oversee employee performance in accordancewith policies/procedures and best practices for front desk employees and other departments• Train new hires and conduct reviews, performance management, and disciplinary action wherenecessary• As part of our management team, act as a resource for employees looking for guidance• Maintain accurate records/billings and credit card balancing on a daily/weekly/monthly basis• Conduct property inspections, generate reports, arrange contractors/maintenance, and audit/ordersupplies and materials as necessary

Kuala Lumpur, Malaysia

• Develop, implement, evaluate policies and procedures for Housekeeping Operation.• Prepare department budgets and expenses• Recruit and supervise staff, oversee training and set work schedules.• Resolve guest complaints related to Housekeeping.• Manage Housekeeping operating costs and labor effectively.

Singapore

• Train all housekeeping processes and procedures including how to care for and organize their• equipment.• Inspect all guest rooms prior to arrival to ensure quality and excellence.• Proactively monitor and maintain all job tools, and equipment including maintaining inventory• controls and waste management.• Monitor schedules• Report all maintenance issues. Collect maintenance lists from your teams• Promote positive relationships in communication and cooperation with all co-workers and• customers.

Singapore

• Prepare morning briefing. Reporting directly to Executive Housekeeper.• Coordinate administrative support to all areas of the Housekeeping department• Oversee the daily operation of the Housekeeping office• Maintain all employee records within the Housekeeping department• Maintain the security of all room keys and locks• Ensure all guest requests are action in a timely manner

Bachelor In Hotel And Tourism Management, Hospitality Administration/Management

Diploma In Business Management, Business Administration, Management And Operations

Incident Command System Level 200 - Cmd120, Incident Site Management System For Emergencies Or Disasters

Learn a standardized method of managing any type of emergency. As an Incident Commander or responder, gain the knowledge and skills.

Incident Command System Level 100 - Cmd 110, Incident Site Management System For Emergencies Or Disasters

Learn a proven incident site management system for emergencies or disasters. Introduced to an effective system for command, control.