Adam Scheuermann, Pmp Email & Phone Number

Charleston, South Carolina, Us

New York, Ny, Us

Dallas, Texas, Us

- Implemented an MDM strategy utilizing JAMF and Intune to streamline software deployment and device management, saving 8-10 hours per month.- Introduced cost savings strategies in software and hardware purchasing which reduced IT budget requirements by 24%.- Moved in-house Microsoft Exchange server and file sharing to Office 365, Azure and SharePoint, and achieved zero downtime since the change in 2015.- Optimized tech support by launching a help desk system to quickly facilitate staff requests and resolve issues, leading to increased productivity.- Streamlined data backup solutions by moving to a cost-effective cloud backup model, which improved network performance and mitigated the risk of data loss. - Simplified and strengthened network with Cisco Meraki hardware, increasing supportability, manageability, and ease of use.- Improved team communication by implementing Slack and training departments on best utilization of the platform.

New York, Ny, Us

- Led a managed services provider team of 5 to 7 engineers and tech specialists to provide IT services to 30 - 40 small and medium-sized businesses.- Launched a deployment, patching, and RMM strategy utilizing Labtech and Absolute Manage to monitor and manage over 600 client workstations and servers, which allowed for batch software installations and configurations, leading to a major reduction in service ticket volume.- Implemented and administrated Connectwise PSA tool which provided team centralization and business intelligence for the company’s review process of service offerings and pricing.- Produced a KPI system and ticket review process which facilitated a more insightful analysis of engineer time utilization, saving 10 engineer hours on average per week.- Mentored team members on project management methodologies and streamlined client projects by adhering to waterfall and agile best practices.- Contributed to the design of a sales workflow through the integration of software tools and sales processes resulting in a yearly sales closure rate increase of 15-25%.- Generated technical documentation utilizing IT Glue and BizDocs, giving engineers immediate access to centralized, reliable data and reducing time waste by 30-40%.

Cupertino, California, Us

– Established business sales relationships with new clients and grew existing ones.– Consulted with clients to provide custom solutions for hardware, software, and networks.– Trained and mentored team members in sales solutions and internal operations.

– Managed sessions with high-profile recording artists.– Fostered a creative environment by quickly establishing client trust and common goals.

– Managed sessions with high-profile recording artists.– Fostered a creative environment by quickly establishing client trust and common goals.