Corrie Adams Email & Phone Number

Greater Seattle Area

Oversees strategic communication planning and deployment for planned changes to service. Works with a cross-departmental team by managing the Passenger Care Plan process. Advocates for the passenger experience when impacts are service are needed due to construction, maintenance, and system expansion.

Greater Seattle Area

- Plans, coordinates and oversees customer/rider-focused outreach programs for Snohomish Co., North and East King counties , including those supporting proposed service changes.- Subject matter expert on ORCA card system/fare policies and Sound Transit fares and services, including new service, service changes and fare changes; - Serves as agency’s Commute Trip Reduction (CTR) program lead, developing CTR network in assigned areas; coordinates and provides public information about current and proposed transit services;- Coordinates and develops strategies, goals, and objectives for public involvement relating to customer outreach/service planning programs and activities; creates materials for communicating complex technical information to the public via a variety of media sources; - Builds and maintains relationships with transit partners, major employers and stakeholder groups within assigned areas; and- Responds to public inquiries and constituent concerns; and plans and staffs a variety of outreach events.

Greater Seattle Area

- Plans, coordinates and oversees customer/rider-focused outreach programs for Snohomish Co., North and East King counties , including those supporting proposed service changes.- Subject matter expert on ORCA card system/fare policies and Sound Transit fares and services, including new service, service changes and fare changes; - Serves as agency’s Commute Trip Reduction (CTR) program lead, developing CTR network in assigned areas; coordinates and provides public information about current and proposed transit services;- Coordinates and develops strategies, goals, and objectives for public involvement relating to customer outreach/service planning programs and activities; creates materials for communicating complex technical information to the public via a variety of media sources; - Builds and maintains relationships with transit partners, major employers and stakeholder groups within assigned areas; and- Responds to public inquiries and constituent concerns; and plans and staffs a variety of outreach events.

Pierce County, Washington, United States

- Oversees the community outreach program for the Point Defiance Bypass, Sounder Yard and Shops, and the Tacoma Trestle project during the planning, design and construction phases. - Serve as the liaison and point of contact between Sound Transit and members of the community for any and all circumstances regarding capital projects, strategies, goals, and objectives for public involvement, information, and community relations programs and activities.- Creates materials for informational distribute to the public via a variety of media sources.- Responds to a variety of public inquiries and constituents concerns- Plans and staffs a variety of community outreach events- Identifies issues that may impact or affect construction neighbors and takes appropriate action to avoid or minimize problems, and responds to construction community hotline 24-7 when scheduled.

Greater Seattle Area

- Participate in community sponsored events and outreach (open houses, public hearings, and presentations)- Assist in preparing National Transit Database submittal - Assist in annual Service Implementation Plan (SIP)- Compile data & maps for annual Title VI submittal- Provide assistance for customer during service changes- Collect and prepare data to evaluate transit performance- Monitor Sound Transit service when necessary

Greater Seattle Area

-Meet weekly with the organizer to discuss and solicit feedback on independent projects. -Attend UW Metro Action Coalition meetings semi regularly -Communicate clearly, promptly, and regularly with the organizer-General campaign support: (Where organizer takes the lead) Event planning, canvassing, phone banking, etc.- Organize Transportation Forum and learn event planning skills.

Seattle King Street Station

- Check and deliver baggage to and from trains and motor coaches.- Receive, weigh and bill express shipments for Amtrak's package express service.- Operate motorized two tractors and forklifts to handle all material being loaded or unloaded from trains.- Provide service for passenger assistance needs.

King Street Station - Seattle, Wa

- Provides passengers with superior customer service while ensuring a clean and safe environment is maintained throughout the public areas.- Must maintain a positive, good natured attitude.- Duties will include assisting the public in the navigation of the station and the required process; this includes assisting passengers, giving directions, and maintaining the overall flow of the station. - Must be able to assist in the loading process and give announcements on a public address system.- Must help maintain overall cleaning maintenance of the facility.- Regular checking and cleaning of the public restroom, lobby and waiting areas particularly before and after each train arrival and departure.

King Street Station - Seattle, Wa

- Responsible for providing passengers with superior customer service from behind the ticket counter or the station floor or platform.- Responsible for greeting, servicing, and general comfort of each passenger.- Making announcements on a public address system when needed.- Qualified to operate Arrow, Railres/Stars and Quik-Trak.- Responsible for proper care and preventative maintenance of the ticket printers and Quik-Trak machines.- Responsible for the dissemination of both verbal and printed information to passengers including fares, schedules, routes, city highlights, boarding information, tours and other intermodal transportation.

King Street Station - Seattle, Wa

- Coordinates and oversees the safe and efficient daily operations of the baggage room staff.- Supervise baggage room and red cap staff to ensure that Amtrak's service delivery to our customers is in compliance with all policies, objectives, and goals.- Direct staff as necessary and change work assignments depending on the operation of trains and busses at the station.- Complete the 920 form to balance out daily baggage room revenue activities.

King Street Station - Seattle, Wa

(See above)

Woodenville, Wa

- Obtain service area assignments at the beginning of each shift.- Promptly greet guests as they are seated and bring bread and water to table.- Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.- Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.- Inspect assigned restroom every 15 minutes and clean as needed.- Respond appropriately to guest requests. Communicate guest requests to server immediately.- Communicate with server and hostess to assure efficient seating, table utilization and customer service.- Assist server as needed with food delivery, especially with large parties and during peak periods.- Thank guests as they are leaving – Good people skills.- Show flexibility in terms of your schedule to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.- Maintain a high level of personal cleanliness.- Be a team player; Help out fellow employees when possible.

Lynnwood. Wa

Server - - Welcome guests and make them feel comfortable.- Learn menu items and be able to describe them appropriately to guests.- Take beverage and food orders.- Deliver beverages and food in a timely manner.- Check-in with guests to ensure that everything is going well.- Clear dirty dishes from table.- Refill beverages throughout the meal.- Deliver guest’s bill and thank them for dining at the restaurant.- Work with other servers and be a team player.Hostess - - Greet guests and patrons personally and on the telephone- Offer appropriate seating arrangements- Present menus and take orders- Ensure the quantity of menus is sufficient to cater to the number of guests- Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion- Set up dining rooms and make reservation arrangements- Maintain clean and organized tables and work area- Assist room service when and as needed- Manage event related work including

Bachelor’S Degree, Community, Environment, And Planning

Activities and Societies: Campus of Sustainability FundThe Community, Environment, and Planning (CEP) Major is offered through the College.

Associate Of Arts (A.A.), Business/Commerce, General

Activities and Societies: Conversation PartnersBusiness Associate of Arts Degree