David Adams Email & Phone Number

Salt Lake City, Ut, Us

Vento is a software platform that leverages AI and good UX to streamline data collection and verification for complex high-impact enrollment onboarding processes; bridging the onboarding gap for financial services.

OSNews is a daily online news source covering operating systems and new computing technology. A collaboration between volunteer editors and contributors around the world, it generates 4-5 million pageviews per month and has been a popular source for OS and computing news for two decades. I developed the editorial direction and designed a content management and comment moderation system to foster civil and lively debate among the site's readers.

Melbourne, Victoria, Au

Equiem’s software platform automates operations and tenant experience for the commercial real estate industry, and provides landlords with critical insights via analytics. My mandate has been to transform the company's product development from reactive and tactical to proactive and strategic, and to consolidate overlapping tools and teams from acquired firms into a single modern SaaS platform.

San Francisco, California, Us

Worked in close partnership with Visa to develop real-time dispute resolution technology, which helped clients deflect hundreds of thousands of chargebacks.

Salt Lake City, Utah, Us

Credit card disputes cost merchants and banks tens of billions of dollars each year. Working closely with key Fortune 500 clients, my team built a SaaS automation platform that helps merchants fight fraud and challenge disputes by verifying customer identity, aggregating and managing data from banks, card processors and gateways, and order management systems. Onboarded 100s of large clients including eight Fortune 500s. Doubled revenue every year for four years. Facilitated a merger with pioneering digital trust & safety firm Sift in 2021.

North Richland Hills, Texas, Us

Led initiative to streamline health plan enrollment

San Francisco, Ca, Us

With health care reform coming into force in 2014, employers had no idea how to comply with the new regulations nor how they might offer better, less expensive insurance to their employees under the new rules. I dived deep into the intricate details of the new health care reform regulations and built automated tools to help businesses redesign health benefits to give employees more affordable insurance and educate them about their choices. After acquisition by UnitedHealthcare, Benefitter’s platform increased sales 24% compared to previous tools.

City, Ut, Us

Most of the $325 billion spent each year on meetings and events begins as a detailed proposal painstakingly assembled by hand. Working closely with event industry insiders, we designed a marketplace and sales automation tool that reduced the average proposal time from 5 days to 3 hours. In the first year after launch, we onboarded 3 of the 5 top global meeting planning and destination management firms worldwide.

Big-budgeted police agencies like the NYPD and LAPD pioneered the use of real-time data to guide decision-making and resource allocation. In consultation with analysts at medium-sized agencies like San Jose, CA and Mesa, AZ, I led the development and launch of a SaaS crime analytics tool, Command Central, which, after acquisition, became the backbone of Motorola’s intelligence-led public safety technology platform.

Raleigh, Nc, Us

As part of Red Hat’s executive leadership team, I helmed the company’s ecommerce, cyber security, and web applications operation: a team of 200+ engineers, product managers, marketing and other staff across four offices on three continents. Conceived and launched the Red Hat eCommerce Suite.

Created Interchange, an application server for highly specialized B2B ecommerce, and built an open source developer community with over 10,000 active contributors. I developed the initial product strategy and design, hired the team, supervised a merger with a key competitor, and negotiated the sale of the company to Red Hat.

Orem, Ut, Us

Maker of the ShopSite software, a pioneering ecommerce and SaaS tool used by thousands of merchants and distributed by a channel of ISP partners. Acquired by Open Market in 1998.