Adam Siler Email & Phone Number

• Complete tasks designed to comply with security of the institute's systems and information.
• Provide Security Operations guidance to project staff.
• Perform process and technology analysis to identify and implement the best solutions in support of business project objectives.
• Draft improvements to existing security procedures and provide communication and awareness to stakeholders.
• Monitor, triage, investigate, and escalate incidents where data is at risk and to ensure we meet operational SLAs.
• Assist in development, documentation, analysis, testing, and modification of threat detection systems, playbooks, and runbooks.

Raleigh-Durham-Chapel Hill Area

• Professional demeanor, strong customer relations skills.
• Proven analytical, troubleshooting, and problem-solving abilities.
• Understanding of IP networking concepts, troubleshooting and diagnostics.
• Knowledge of Active Directory.
• Understanding of web technologies and components.
• Intermediate knowledge of MS Windows, MS Server, Internet Explorer, and MS Office applications.

Research Triangle Park

• Responsible for deploying and installing laptops, desktops, docking stations and other devices to end users
• Assist users with moves by disconnecting and reconnecting computer equipment
• Document and track all machines deployed through ServiceNow
• Active Directory password unlocks and resets
• Configuration of Office 365 applications

Research Triangle Park

Cary, North Carolina, United States

Hilton Head Island, South Carolina, United States

Destin, Florida, United States

Seaside, Florida

Associate'S Degree, Information Technology

High School Diploma