Adam S. Email & Phone Number

As a dedicated team leader with over a decade in the call centre industry, I bring a wealth of expertise in team management, communication, and customer support. My journey began as a Contact Center Agent, where I developed a strong foundation in customer service and problem-solving. Over the years, I progressed to Deputy Team Leader and eventually Team Leader at Webhelp, honing my leadership and team development skills.Currently, I lead at Concentrix, where I leverage my extensive background to drive team performance and foster a positive, results-oriented work environment. I believe in leading by example and prioritizing a supportive atmosphere that empowers team members to excel.I'm also furthering my knowledge by pursuing an undergraduate degree in Computing and IT. This educational pursuit fuels my passion for integrating technology with leadership practices, aiming to bridge the gap between technical innovation and team management.

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  The Open University

  Computer Programming