Gold Star / American Retail Resources provides Loss Prevention Consulting as well as audit and assessment services to the retail industry. As the former SR. Director for North America I provided our clients a systematic approach to resolving all loss prevention and work place violence issues. Gold Star / American Retail Resources provides theft and fraud investigations from investigation to interview and resolution working closely with law enforcement partners nationwide. Store audits, training, target and high risk programs, audits both store and shipping facilities, work place violence training and programs, penetration testing, and review of current loss prevention programs are just a few of the services they provide. As a board member I am able to continue to assist in providing leadership and guidance as Gold Star / American Retail Resources leads the industry in Mitigating all loss and setting a standard for security and assessment in securing a companies future.

At ARR we currently provide our clients with a systematic approach in investigating and resolving loss. We then provide a road map for future success. As the SR. Director of Loss Prevention I help companies identify and manage a complete loss prevention solution.

Leading the Loss Prevention and shortage reduction for one of the largest independent gas and convenience store operators in the US. Developing and implementing Loss Prevention and Security standards to protect people and profits while providing a safe and secure work environment.

Manage and lead the loss prevention and inventory control process for a multi channel corporate and franchise retail environment. Review and monitor all Key Performance Indicators to achieve shortage reduction and resolution for field based investigations. Direct and supervise Inventory audit program to identify and monitor store profit and loss. Train and lead field based managers to identify shortage through metrics and training to increase profits while minimizing exposure to shrink factors.

Lead all fulfillment loss prevention and security tenets for the North America network. Review and evaluate current loss prevention and logistics plans and develop enhancements. Train and lead associates to reduce loss while mitigating all shortage factors. Evaluate and investigate internal and external theft cases and assign investigators as needed. Partner with local and federal law enforcement to combat organized retail crime. Develop and lead new initiatives to reduce waste and increase profitability through the leadership of the KAIZEN and Lean process.

Directed all Loss Prevention efforts for the Western United States (240) store locations based out of California. Held titles such as Director of Loss Prevention and Logistics and set set up and developed standards for a nationwide shipping network.

Direct all loss prevention functions to support a national retail chain. Direct and lead all associates in loss prevention and safety for a distribution network consisting of over eight million square feet. Supervise and budget a loss prevention and safety staff in excess of sixty associates. Direct and maintain all loss prevention, safety, and logistics expenditures for the corporation. Staff train and develop audit procedures for twenty one third party pool shipping facilities.

Directed all loss prevention and safety functions for the seventeen Midwest states. Managed and directed a staff of ten loss prevention regional managers to exceed all company goals and objectives. Analyzed and budgeted all security monitoring equipment for three hundred stores with a focus on reducing losses while increasing sales. KEY SUCCESSESLed the company in shrink reduction four straight years. (4.9 million dollar savings)Assisted in the development of an in store merchandising protection policy to reduce category loss while increasing profits.Developed an in store accident and awareness program dubbed the gold standard by the EVP of the corporation. A distinguished member of the Florida/Federal Department of Law Enforcement Task Force, chaired by Governor Jeb Bush.

Managed the operations staff with full sales and profit responsibility for forty six stores. Developed budgets, sales targets, and allocation planning for all stores. Monitored compliance for all state and federal regulations for all gas outlet facilities.

Managed all loss prevention functions for four hundred stores with revenue in excess of five billion annually. Negotiated to provide contracts for security and law enforcement in all high risk stores. Directed a staff of fifteen loss prevention managers to reduce losses and provide all associates a safe working environment. Directed the efforts of contract and in house security in excess of one hundred associates. Conducted training seminars to all areas of operations in the process of understanding loss and how to prevent it. KEY SUCCESSESReduced violent crime in assigned stores by over forty percent in a two year span.Developed robbery prevention techniques that reduced both loss and associate injury.Developed an on line employment application to hire honest and ethical associates.