Systems Engineer
Mitel Networks Corporation
Burnaby, Bc
MITEL Systems Engineer with extensive experience in pre-sales support, systems engineering, operations, service and solutions implementation. Product knowledge spans telecommunications and data environments including; IP Telephony, VoIP networking implementations, Unified Communication Applications (UCC), Conferencing, Collaboration, Video, Presence and Chat. Converged solutions for Windows and Unix and based computer systems in a stand-alone as well as network configurations, Enterprise solutions for IP Telephony, TDM PABX, ACD Contact Center, Voice-Mail, IVR, security alarm, intercom, audio/video, paging, cable TV systems, inside/outside voice/data cable plants and numerous associated peripheral devices.Related areas of expertise are:Deployment EngineeringAdvanced Application Implementation and Support ServicesNetwork AssessmentsIVR design & implementationTraffic EngineeringProject ManagementTrainingSystems ManagementTechnical SupportVoIP Network EngineeringCustomer RelationsConsulting ServicesRequirements DocumentationProduct TrialsvmWare solution’s architecturevmWare Site Recovery Manager