Recruited to create a scalable philanthropic organizational structure and implement strategic direction for CHS to optimize revenue performance throughout the system’s extended service area. Lead all aspects of business planning operations, and strategic alignment to larger system initiatives. Developed financial reporting structure for eight affiliated markets. Responsible for overseeing fiscal management, cashflow planning, developing and managing budgets, and monitoring operational matrix (KPIs). Report directly to the CEO with oversight of a team of 12 direct and 29 indirect reports. Creates a culture of philanthropy and operationalizes philanthropic activities. Provide Foundation briefings to Executive Leadership, Senior Leadership Team, and Board members. Responsible for the overall financial soundness and operational efficiencies of CHS’ Foundation.  Generated $36M and $13M in gross and net revenues achieving a 36% operating margin during company tenure. Dramatically increased gross and net revenues by 43% and 40% by aligning philanthropic initiatives to CHS’ priorities.  Revitalized employee engagement initiatives resulting in 58% increase in revenue and 70% employee engagement. Reduced financial risk by diversifying revenue sources including grant writing, planned and corporate giving, and expansion of women led philanthropy programs throughout eight market territories. Spearheaded creation of system-wide, proprietary, trademarked Valor Program, recognizing and supporting veterans and first responders. Commissioned system-wide Economic Impact Study to identify and align organizational value to philanthropic development initiatives including the first quantification of bereavement intervention. Increased revenues to $2.7M sales for a five-unit retail store operation achieving a 19% operating margin by optimizing a comprehensive retail management model.

Led multi-disciplinary team of 7 direct and 60 indirect reports while reorganizing operational structure using a multi-layered business plan. Employed in-depth organizational analysis to develop and implement a comprehensive operating strategy to reduce business unit and Board risk and improve organizational health. Managed $6M operating budget. Leadership responsibilities across all functional divisions, including finance, human resources, medical services, and clinical operations. Improved and maintained compliance with DEA, OSHA and SHRM guidelines. Launched AAHA accreditation by restructuring operational capacities, standards and policies. Transitioned Board of Directors from operational to governing entity. Reduced financial risk by diversifying revenue streams, adding services including endowment resources, expanded surgical services, introduction of insurance offerings, grant writing, community events and major gifts.  Commissioned an industry first Economic Impact Study to illustrate organizational benefit, impact, and opportunity provided to veterinarian for-profit community, industry, and the state of Florida. Created the first SPCA Florida multi-year Strategic Plan. Created and presented organizational Board reports. Improved corporate giving revenue 200% leveraging introduction of an annual solicitation program for corporate donors. Exploited effectiveness of POS and EMR systems to increase annual productivity and patient encounters from 45K to 60K. Increased efficiencies by upgrading campus-wide technology, funded by a major regional development partner. Completed infrastructure renovations, through creative use of matched funds campaigns and grants.

Revitalized a private foundation which supported multi-county non-profit organizations. Led creation and execution of corporate and philanthropic business strategies emphasizing organizational reach and strategic relationships.

Drove planning, execution, management, and oversight of business operations and fundraising strategies at corporate and individual levels. Implemented organizational initiatives to turn around and expand revenue opportunities. Managed comprehensive multi-faceted program including donor identification, cultivation, solicitation, and recognition. Increased community awareness of hospital programs through engaging community events, service clubs, and related activities. Raised $4M+ during tenure supporting creation of a state of the art simulation education center, enhanced catheterization labs, and expanded capacity for neo-natal intensive care unit (NICU). Initiated and managed successful volunteer planning committees integrating cause-based marketing, individual emotional attachment, and relational marketing objectives. Generated additional $150K annually through development of an enterprise-wide grant program.

Recruited to increase community’s clinic awareness and create a thriving and sustainable non-profit organization. Designed and implemented clinic’s first strategic business plan, and led operations and finance activities. Secured premier operating space on hospital campus resulting in expanded operations, presence, and services. Developed and implemented formal human resource and financial department policies and procedures. Improved fundraising activities and liaised with community leaders to promote clinic awareness. Oversaw clinic’s medical supply and formulary inventory, and administrative and medical volunteer network. Established program to manage out-sourced services, patient follow-up care and specialty referrals. Secured $234K from 29 grant requests, $110K in medications from newly created Prescription Assistance Programs and secured additional $50K annually from increased fundraising activities. Stabilized and expanded revenue base by expanding grant writing, and corporate and community-based initiatives. Led fiscal budgetary responsibilities for a $2M+ operation, supplemented with multi-million dollar in-kind services garnered through hospital, physician groups, and dental and medical provider assistance.

Delivered consultative computing solutions and services for a $3M technology business line and retail distribution. Led operations, compliance, strategic growth, and collaborations with faculty, students, and staff• Developed and executed a refined business model emphasizing internal controls, sales diversification, and event planning to achieve profitable sales growth• Implemented operational control procedures to streamline store operations, improve reporting integrity at the Department and University level, and preserve Store assets• Established monthly reconciliation process to accurately report and monitor Store’s performance• Created and implemented department policies and procedures to ensure performance and operating standards are continuously maintained• Spearheaded employee development program to provide continuity through succession planning

Managed Small Business Development Center and provided consultative guidance to business owners and entrepreneurs. Partnered with 250 clients to secure $10M+ for business development and expansion initiatives and creating 100+ jobs. Ensured compliance and served as a liaison between business community, economic development entities, and Small Business Administration (SBA).