Adam Studdard Email & Phone Number

South Burlington, Vt, Us

Remote

• Leading a global team of +35 cross-functional team members, managing Digital Products and multiple ERP customizations (Salesforce, NetSuite, Acumatica)• Contract management, budgeting, product guidance, technical design, and stakeholder engagement including with private equity owners• Driving digital transformation to simplify and streamline enterprise architecture and business processes while improving security posture• Hands-on engagement in high profile and complex projects

- Report to the CIO as a key member of the IT Leadership Team- Lead multiple global teams totaling over 20 members including Engineers, Business Analysts, QA, and Product Management- Drive the customer-facing technology vision, ensuring alignment with business goals- Lead contract negotiations for multi-million dollar annual contracts, optimizing cost and value- Provide strategic guidance for cross-platform ERP projects, ensuring seamless integration and executionKey Achievements:- Built Digital Products team from ideation through business case, development, and go-to-market, resulting in improved customer experience for core services- Drove process improvements that reduced annual capital expenditure by 88% from 2022 to 2024, while significantly increasing value delivery- Developed the vision, business case, and KPIs for strategic digital transformation initiative, collaborating with other senior leaders- Spearheaded the implementation of Scaled Agile process across the IT organization, enhancing productivity and project delivery- Built ETL processes using Informatica IICS for ingesting data from acquired companies

Greater Boston Area

Providing technology consulting services in the following areas:- Business and technology strategy- Data Analysis and value creation- Vendor evaluation and implementation- Process engineering- Custom software development and systems integrationProject Examples:- Salesforce Sales Cloud setup and customization for a non-profit client from spreadsheets, positioning them for sustained growth over the last 7 years- Migration from Goldmine to HubSpot including customization, ETL, and training- Public-facing Angular SPA to visualize gun violence data to support advocacy efforts- Procore implementation and integration to on-premise accounting system

Greater Boston Area

- Defined hardware and software product vision, strategy and roadmap - Developed go to market strategy with co-founder and CEO- Managed Engineering team to develop Raspberry Pi-based IoT devices and cloud-based software offering- Successfully obtained multiple grants, funding initial development and pilot projects- MassChallenge startup accelerator (2019) - DeltaClimeVT business accelerator (2020)- Autodesk Residency program

Westborough, Ma

- Managed a team to deliver software solutions for a variety of business lines- Maintained internal and external client relationships for portfolio representing $100M+ in revenue- Supported the business development process through demonstrations and expertise in interviews- Set up and maintained internal KPI tracking across multiple portfolios of work- Participated in Scaled Agile Framework (SAFe) and provided requirements for multiple Agile Scrum teams

Westborough, Ma

- Developed enterprise Customer Experience strategy and roadmap with stakeholders- Promoted "Customer First" culture through innovative employee engagement- Designed and implemented sustained Customer Engagement program- Established and managed Voice of the Customer program- Data-driven project and portfolio management

Westborough, Ma

- Managed implementation of CRM and workforce management systems across 25+ business units- Lead company-wide business process analysis and documentation project- Coordinated diverse stakeholders to design operational standards- Provided subject matter expertise for enterprise systems enhancement- Communicated complex systems to executive and senior management audiences

Westborough, Ma

- Created and maintained product roadmap based on stakeholder input and market research- Served as Product Owner on an Agile team focused on new product development- Provided regular status updates to executive and senior management teams- Worked with business units and end users to determine their needs- Collaborated with engineers on functional designs, implementation strategy, and code quality- Provided technical expertise during sales presentations and client interactions

Portland, Oregon Area

The Pacific NW Data & Operations team strives to provide innovative solutions and actionable information to meet the business needs of the region while sharing knowledge with other operations across the country.

La Quinta, Ca

While working as a restaurant server, I identified the opportunity for operational improvement by designing and implementing a customized application to manage the restaurant's customer flow and staff. I continue to perform periodic maintenance and updates nearly 3 years later.

- Negotiating with customers to reach ideal solutions for past due accounts- Assisting coworkers with difficult situations- Maintiaining a high level of customer service while making difficult decisions- Keeping delinquency rates within guidelines so that we could offer financing for a wider array of customers