Zachary A.

Zachary A. Email and Phone Number

Technical Support Representative @ DonorPerfect
Philadelphia, PA, US
Zachary A.'s Location
Greater Philadelphia, United States
About Zachary A.

I was born in Scranton, Pennsylvania and grew up bouncing around PA/NJ. Attended college in south jersey at Rowan University. Love to cook and looking to travel more. Passionate about food, music and futbol.Currently, working as a Technical Support Representative and have found satisfaction in helping clients navigate our software. Have a crush for DYI techy solutions and ideas!Effective communication has been a recurring theme in my life from college debate classes, years of playing sports and my current technical support role. I pride myself in utilizing this skill in different environments to help build sustainable and lasting relationships!

Zachary A.'s Current Company Details
DonorPerfect

Donorperfect

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Technical Support Representative
Philadelphia, PA, US
Website:
donorperfect.com
Employees:
264
Zachary A. Work Experience Details
  • Donorperfect
    Technical Support Representative
    Donorperfect
    Philadelphia, Pa, Us
    View
  • Softerware, Inc.
    Technical Support Representative
    Softerware, Inc. May 2023 - Present
    - Provide tailored optimization strategies and solutions to 10,000+ clients leveraging our SaaS platforms- Develop strong client relationships with a focus on effective communication, attentive listening, and a client-centric approach-Closed over 3.9k cases, 97 Net Promoter Score
    View
  • Self-Employed
    E-Commerce Specialist
    Self-Employed May 2020 - Present
    -Pivoted to entrepreneurship post-COVID layoff-Focused on reselling scarce streetwear clothing and trading cards-Leveraged online platforms such as eBay, Grailed, StockX to establish a growing customer base and maintained industry knowledge (trends, rarity, inventory management)
  • First Fan Tickets, Llc
    Junior Associate
    First Fan Tickets, Llc Aug 2017 - Mar 2020
    Greater Philadelphia Area
    -Utilized multiple POS and ticketing systems (Skybox, Autoprocessor ) to optimize inventory management-Handled inventory pricing for automation software (Broker Genius), 10% annual sales growth each year-Gauged popularity of events, adjusted exposure levels
  • Rowan University
    Music Department - Recording Studio Administrator
    Rowan University Dec 2015 - Dec 2016
    Glassboro, Nj
    -Streamlined studio workflows, optimizing productivity and reducing project turnaround times-Provided technical expertise during recording sessions, resolving equipment issues efficiently-Cultivated positive client relationships through effective communication and exceptional service-Helped set up and organize open mics and Rowan Music Group events around campus
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  • Rowan University
    Center For Professional Development - Recruitment & Development Intern
    Rowan University Sep 2015 - Dec 2016
    Glassboro, Nj
    Helped roll out career development for business students with a dynamic program:-Explore (LinkedIn & Alumni connections)-Engage (workshops/mock interviews)-Network (mocktail fairs/guest events)-Experience (LinkedIn updates/internships).
    View

Zachary A. Education Details

Frequently Asked Questions about Zachary A.

What company does Zachary A. work for?

Zachary A. works for Donorperfect

What is Zachary A.'s role at the current company?

Zachary A.'s current role is Technical Support Representative.

What schools did Zachary A. attend?

Zachary A. attended Rowan University, Rowan College At Gloucester County, Kingsway Regional High School.

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