• Advised students on international academic opportunities, and the personal, academic, and career benefits from learning abroad• Supported students through Summer Abroad admission process, pre-departure preparations, and assist remotely with on-site concerns• Worked with overseas partners and University faculty to organize field trips, accommodations, and travel arrangements for Summer Abroad academic programs• Processed student applications through third-partner database, and manage class enrolments using internal system• Created and present info sessions, and pre-departure orientations• Prepared publications on health and safety matters and site-specific details for diverse locations• Administered Teaching in Higher Education (THE500) course for postdocs and senior PhD students interested in post-secondary teaching careers

• Coordinated and implemented program initiatives in consultation and collaboration with various colleges, academic departments, faculty members, and student life programs• Developed training program, and team building events for team of over 60 student peer mentors• Collaborated with campus partners to provide on-going professional development opportunities • Created course schedules for first-year students that were conflict free and met academic requirements • Recruited incoming students through preparation of print and web materials, participating at University recruitment events, and promoting the program to colleagues• Provided administrative support to peer mentors, staff advisors and program contacts

• Managed all administrative aspects of the Transition Year Program (T-Program), for students who didn’t achieve a passing grade in first semester • Administered re-enrollments, re-applications, and program transfers• Responsible for the daily operation of the First Year Office• Reviewed student petitions and presented recommendations to the Committee on Examinations • Developed, and presented academic preparation workshops for incoming first-year students.• Counseled first-year engineering students on academic and non-academic matters(This role was covering a parental leave)

• Recruited incoming students through preparation of print and web materials, participating at University recruitment events, and promoting the program to colleagues• Liaised with representatives from University colleges, academic departments, and student lifeprograms to ensure the effective delivery and administration of the FLC program• Provided administrative support to peer mentors, staff advisors and program contacts(This role was covering a parental leave)

• Coordinated a 2-week training program for student residence staff on multiple skills and topics • Organized recruitment and hiring process for student staff, including marketing, application logistics, and group and panel interviews• Collaborated with other departments and student services to provide campus-wide programming• Reviewed and approved program logistics for student-staff run events; which included budget, advertising, program content, and room and equipment bookings

• Coordinated accommodations, educational program, food, logistics, marketing, sponsorship, special events and a budget of over $100,000 as co-chair for an annual housing conference• Created a continuing residence-wide program to promote interaction amongst students while instilling a sense of tradition and social responsibility• Responded to emergency situations in a calm and professional manner as the primary contact for after-hours crisis

• Oversaw the execution of planned weekly field study trips to London as well as mid-term trips to Edinburgh and Paris• Assisted in planning social activities for students, such as: volunteering, attending local sporting events, and The Duke of Edinburgh Awards• Counseled students on personal and academic concerns• Liaised with the student council and assisted on various student projects such as a haunted house for the local community and a fundraiser auction.

• Established and coordinated multi-residence tour program for prospective students and guests, averaging approximately 2 tours per day for 10-12 people over 3 months. • Cooperatively worked with various levels of administration in planning special visit days, such as Campus Day and You @ Waterloo Day. • Produced monthly e-newsletter, using Dreamweaver software, to keep residence students up to date on important information.